Isbn: 9787111743576 - 现代汽车维修企业管理实务 第5版 栾琪文 (1 resultados)

paperback. Condición: New. Language:Chinese.Paperback. Pub Date: 2024-01 Pages: 222 Publisher: Machinery Industry Press Based on the actual needs of the industry development. this book systematically introduces the management elements and regulations of automobile repair enterprises. business management. organizational structure and human resource management. service specifications and service processes. customer satisfaction and customer complaint management. maintenance quality management. marketing management. parts.…