9786202021753 - The Role of Price, Service Quality and Trust on Customer Loyalty: Enhancing the Commitment-trust Theory de Ojarikre, Eseoghene (7 resultados)

Paperback. Condición: Brand New. 124 pages. 8.66x5.91x0.28 inches. In Stock.

Taschenbuch. Condición: Neu. The Role of Price, Service Quality and Trust on Customer Loyalty | Enhancing the Commitment-trust Theory | Eseoghene Ojarikre | Taschenbuch | Englisch | 2017 | LAP LAMBERT Academic Publishing | EAN 9786202021753 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.

paperback. Condición: New. NEW. SHIPS FROM MULTIPLE LOCATIONS. book.

Taschenbuch. Condición: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Service providers having competitive prices and rendering quality services cannot solely rely on those to enjoy high customer loyalty. Relationships built on trust go a long way in solidifying such relationships. However, there is lack of sufficient studies that have assessed the mediating effect of trust on the relationship between price, service quality and customer loyalty as postulated by the commitment-trust theory. This book by investigating the mediating effect of trust on the relationships between price, service quality and customer loyalty in the Nigerian telecommunication industry during a period of economic recession enhance the commitment-trust theory. Players in the telecommunication industry all over the world, as a result of this book would be able to discern which of price and service quality has a higher effect on customer loyalty during a period of economic recession. In addition, players in the industry would clearly understand how customers' trust in the prices and the quality of services they get enhance their loyalty. 124 pp. Englisch.

Condición: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Ojarikre EseogheneEseoghene Ojarikre, M.Sc., and B.Sc. in Business Administration, both obtained from the Ahmadu Bello University, Zaria - Nigeria. The author hails from Ethiope East local government area of Delta State, Nigeria. Cur.

Taschenbuch. Condición: Neu. This item is printed on demand - Print on Demand Titel. Neuware -Service providers having competitive prices and rendering quality services cannot solely rely on those to enjoy high customer loyalty. Relationships built on trust go a long way in solidifying such relationships. However, there is lack of sufficient studies that have assessed the mediating effect of trust on the relationship between price, service quality and customer loyalty as postulated by the commitment-trust theory. This book by investigating the mediating effect of trust on the relationships between price, service quality and customer loyalty in the Nigerian telecommunication industry during a period of economic recession enhance the commitment-trust theory. Players in the telecommunication industry all over the world, as a result of this book would be able to discern which of price and service quality has a higher effect on customer loyalty during a period of economic recession. In addition, players in the industry would clearly understand how customers' trust in the prices and the quality of services they get enhance their loyalty.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 124 pp. Englisch.

Taschenbuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Service providers having competitive prices and rendering quality services cannot solely rely on those to enjoy high customer loyalty. Relationships built on trust go a long way in solidifying such relationships. However, there is lack of sufficient studies that have assessed the mediating effect of trust on the relationship between price, service quality and customer loyalty as postulated by the commitment-trust theory. This book by investigating the mediating effect of trust on the relationships between price, service quality and customer loyalty in the Nigerian telecommunication industry during a period of economic recession enhance the commitment-trust theory. Players in the telecommunication industry all over the world, as a result of this book would be able to discern which of price and service quality has a higher effect on customer loyalty during a period of economic recession. In addition, players in the industry would clearly understand how customers' trust in the prices and the quality of services they get enhance their loyalty.