Idioma: Inglés
Publicado por O'Reilly Media, Incorporated, 2018
ISBN 10: 1491927186 ISBN 13: 9781491927182
Librería: Better World Books: West, Reno, NV, Estados Unidos de America
EUR 18,95
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Librería: Pulpfiction Books, Vancouver, BC, Canada
EUR 26,70
Cantidad disponible: 1 disponibles
Añadir al carritoSoft cover. Condición: Fine. Fine trade paperback, clean and unmarked.
Librería: medimops, Berlin, Alemania
EUR 52,73
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Librería: Idaho Youth Ranch Books, Boise, ID, Estados Unidos de America
EUR 63,67
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. SIGNED BY THE AUTHOR A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact (including dust cover, if applicable). The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or limited small stickers. Book may have a remainder mark or be a price cutter.
Idioma: Inglés
Publicado por O'Reilly Media, United States, Sebastopol, 2018
ISBN 10: 1491927186 ISBN 13: 9781491927182
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
EUR 89,26
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Very Good. How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used.You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
EUR 43,72
Cantidad disponible: 1 disponibles
Añadir al carritoKartoniert / Broschiert. Condición: New. How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.Über den Autor.
Idioma: Inglés
Publicado por O'reilly Media Feb 2018, 2018
ISBN 10: 1491927186 ISBN 13: 9781491927182
Librería: AHA-BUCH GmbH, Einbeck, Alemania
EUR 56,67
Cantidad disponible: 1 disponibles
Añadir al carritoTaschenbuch. Condición: Neu. Neuware - How can you establish a customer-centric culture in an organization This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization.
Librería: GoldBooks, Denver, CO, Estados Unidos de America
EUR 147,01
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: new. New Copy. Customer Service Guaranteed.