ISBN: 9781334971679 - puerto rico's citizen feedback system: 519-71; march, 1971 (classic reprint) (3 resultados)

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

Paperback. Condición: New. Print on Demand. This book proposes a citizen feedback system for improving government responsiveness and efficiency. The system, already tested in Puerto Rico and currently being implemented in Massachusetts, provides a comprehensive approach to receiving, analyzing, and addressing citizen input. The author argues that a well-designed feedback system can help identify problem areas, evaluate programs, and inform policy-making. The book covers various components of the feedback system, including a feedback division, citizen aides, a public service manual, and an outreach network. It also delves into the need for feedback analysis, agency personnel training, and the integration of involvement feedback and feedforward. Ultimately, this book emphasizes the significance of creating a two-way communication channel between government and citizens, fostering a more responsive and accountable governance system. This book is a reproduction of an important historical work, digitally reconstructed using state-of-the-art technology to preserve the original format. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in the book. print-on-demand item.…