Isbn: 9781332270835 - a multi-dimensional approach to performance evaluation for i/s development (classic reprint) (3 resultados)

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

Paperback. Condición: New. Print on Demand. This book offers a performance evaluation framework for assessing the productivity and quality of IT development units. The author argues that a multidimensional approach is necessary to capture the complexity of software development and provides a model that encompasses process and product measures at the task, social, and organizational levels. The book then demonstrates how Data Envelopment Analysis (DEA) can be used to operationalize the model and evaluate the performance of development units. The results of the analysis are then used to investigate the performance impacts of various management practices. By highlighting the importance of using a range of behavior-based measures for evaluating performance, this book provides a systematic method for evaluating development performance and assessing the impact of management practices. It will be of interest to IT managers, researchers, and anyone seeking to improve the performance of their software development organization. This book is a reproduction of an important historical work, digitally reconstructed using state-of-the-art technology to preserve the original format. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in the book. print-on-demand item.…