9780958011044 - . (2 resultados)
- Tapa blanda
Librería: Grand Eagle Retail, Bensenville, IL, Estados Unidos de AmericaGrand Eagle Retail
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 17,89
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Paperback. Condición: new. Paperback. If you've ever thought you're the only one who trulycares about service and you're not sure how to maintainthe motivation, a moment at The Customer Service Zoo maybe just what you need. Feeling uninspired while preparinghis new service strategy, Phil finds himself taking hisdaughter to the z…oo. There the animal antics set him offon a brainstorming journey which sees his ideas cometogether as convincingly as they do unexpectedly. Thelessons he learns as the story unfolds are captured in anentertaining A-Z of simple animal analogies andillustrations, and they'll stick in your mind as much asthey did in his. Here is a light-hearted approach to theperennial challenges of customer service. It's a parableabout making the most of your situation, looking afteryourself and thinking creatively. It's also about commonsense which will make a difference to your customerservice. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
- Tapa blanda
Librería: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 22,67
Envío por EUR 32,47Se envía de Australia a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Paperback. Condición: new. Paperback. If you've ever thought you're the only one who trulycares about service and you're not sure how to maintainthe motivation, a moment at The Customer Service Zoo maybe just what you need. Feeling uninspired while preparinghis new service strategy, Phil finds himself taking hisdaughter to the z…oo. There the animal antics set him offon a brainstorming journey which sees his ideas cometogether as convincingly as they do unexpectedly. Thelessons he learns as the story unfolds are captured in anentertaining A-Z of simple animal analogies andillustrations, and they'll stick in your mind as much asthey did in his. Here is a light-hearted approach to theperennial challenges of customer service. It's a parableabout making the most of your situation, looking afteryourself and thinking creatively. It's also about commonsense which will make a difference to your customerservice. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
