9780875843988 - simply better: winning and keeping customers by delivering what matters most de barwise, patrick; meehan, sean (50 resultados)
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Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Aceptable
EUR 3,11
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Condición: Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Librería: World of Books Inc, Montgomery, IL, Estados Unidos de AmericaWorld of Books Inc
Contactar con el vendedorVendedor de 2 estrellasCondición: Usado - Aceptable
EUR 4,88
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardback. Condición: Good. Most executives believe that winning and keeping customers requires offering something unique. But as physical products are seen as increasingly hard to differentiate, companies resort to branding, gimmicks, and "thinking outside the box." Meanwhile, customers are less satisfied than they were a decade… ago. Patrick Barwise and Sean Meehan argue that most companies have taken differentiation so far that they've left their customers behind. Customers don't want bells and whistles and don't care about trivial differences between brands. What they really want are quality products, reliable services, and fair value for money. Yet most companies consistently fail to meet these basic customer needs. Simply Better is a no-nonsense, back-to-basics manifesto for today's businesses. Barwise and Meehan argue that successful differentiation lies not in unique selling propositions, but in generic category benefits, such as good service, on-time delivery, and quality products, that any company can provide. The key is to deliver these consistently better than competitors. Illustrating this customer-focused differentiation through vivid examples of companies, including Toyota, P&G, Hilti, Tesco, and Ryanair, Simply Better outlines an actionable framework managers can use to: * Understand what customers really value and why they buy the brands they do * Discover basic, unmet needs ripe for reliable solutions * Channel customer dissatisfaction into performance improvements * Balance in-the-box thinking in strategy and innovation with out-of-the-box thinking in advertising and communications * Create a learning culture that continuously responds to changing customer needs While being unique might be exciting and appealing, it doesn't drive business success. Simply Better shows how meeting and exceeding the most ordinary of customer expectations can lead to extraordinary--and lasting--rewards.
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Librería: Greenworld Books, arlington, TX, Estados Unidos de AmericaGreenworld Books
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EUR 5,09
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Condición: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.
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Librería: Wonder Book, Frederick, MD, Estados Unidos de AmericaWonder Book
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 6,20
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
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Librería: Book Gurus, Tallahassee, FL, Estados Unidos de AmericaBook Gurus
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EUR 4,19
Envío por EUR 2,58Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
hardcover. Condición: Fine.
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Librería: Better World Books, Mishawaka, IN, Estados Unidos de AmericaBetter World Books
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EUR 6,94
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Condición: Good. 1 Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Librería: Better World Books, Mishawaka, IN, Estados Unidos de AmericaBetter World Books
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 6,94
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Condición: Very Good. 1 Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de AmericaThriftBooks-Atlanta
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EUR 7,52
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Hardcover. Condición: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Librería: AwesomeBooks, Wallingford, Reino UnidoAwesomeBooks
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EUR 3,38
Envío por EUR 4,79Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardcover. Condición: Very Good. Simply Better: Winning and Keeping Customers by Delivering What Matters Most This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly be…en well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Idioma: Inglés
Editorial: Harvard Business Review Press, United States, 2004
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Librería: WorldofBooks, Goring-By-Sea, WS, Reino UnidoWorldofBooks
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 2,04
Envío por EUR 6,52Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 4 disponibles
Paperback. Condición: Very Good. Most executives believe that winning and keeping customers requires offering something unique. But as physical products are seen as increasingly hard to differentiate, companies resort to branding, gimmicks, and "thinking outside the box." Meanwhile, customers are less satisfied than they were a…decade ago. Patrick Barwise and Sean Meehan argue that most companies have taken differentiation so far that they've left their customers behind. Customers don't want bells and whistles and don't care about trivial differences between brands. What they really want are quality products, reliable services, and fair value for money. Yet most companies consistently fail to meet these basic customer needs. Simply Better is a no-nonsense, back-to-basics manifesto for today's businesses. Barwise and Meehan argue that successful differentiation lies not in unique selling propositions, but in generic category benefits, such as good service, on-time delivery, and quality products, that any company can provide. The key is to deliver these consistently better than competitors. Illustrating this customer-focused differentiation through vivid examples of companies, including Toyota, P&G, Hilti, Tesco, and Ryanair, Simply Better outlines an actionable framework managers can use to: * Understand what customers really value and why they buy the brands they do * Discover basic, unmet needs ripe for reliable solutions * Channel customer dissatisfaction into performance improvements * Balance in-the-box thinking in strategy and innovation with out-of-the-box thinking in advertising and communications * Create a learning culture that continuously responds to changing customer needs While being unique might be exciting and appealing, it doesn't drive business success. Simply Better shows how meeting and exceeding the most ordinary of customer expectations can lead to extraordinary--and lasting--rewards. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Librería: WeBuyBooks, Rossendale, LANCS, Reino UnidoWeBuyBooks
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EUR 1,37
Envío por EUR 7,98Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardcover. Condición: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. A few small marks o…r stains to the page edges/pages.
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Librería: Half Price Books Inc., Dallas, TX, Estados Unidos de AmericaHalf Price Books Inc.
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 6,42
Envío por EUR 3,23Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
hardcover. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.
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Librería: Goodwill of Greater Milwaukee and Chicago, Racine, WI, Estados Unidos de AmericaGoodwill of Greater Milwaukee and Chicago
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EUR 7,51
Envío por EUR 2,58Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: good. Book is considered to be in good or better condition. The actual cover image may not match the stock photo. Hard cover books may show signs of wear on the spine, cover or dust jacket. Paperback book may show signs of wear on spine or cover as well as having a slight bend, curve or creasing to it. Book should hav…e minimal to no writing inside and no highlighting. Pages should be free of tears or creasing. Stickers should not be present on cover or elsewhere, and any CD or DVD expected with the book is included. Book is not a former library copy.
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Librería: Duru Media, Tallahassee, FL, Estados Unidos de AmericaDuru Media
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 8,16
Envío por EUR 2,58Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
hardcover. Condición: New.
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Librería: Shakespeare Book House, Rockford, IL, Estados Unidos de AmericaShakespeare Book House
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EUR 7,29
Envío por EUR 3,44Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: new.
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Librería: Windflower Bookstore, Rockford, IL, Estados Unidos de AmericaWindflower Bookstore
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EUR 7,29
Envío por EUR 3,44Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: new.
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Librería: Cycle Books LA, south el monte, CA, Estados Unidos de AmericaCycle Books LA
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 8,18
Envío por EUR 2,57Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: new.
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Librería: Better World Books Ltd, Dunfermline, Reino UnidoBetter World Books Ltd
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EUR 5,61
Envío por EUR 5,82Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Condición: Good. 1 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Librería: HPB-Diamond, Dallas, TX, Estados Unidos de AmericaHPB-Diamond
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 8,35
Envío por EUR 3,23Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
hardcover. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.
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Librería: Bahamut Media, Reading, Reino UnidoBahamut Media
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 4,07
Envío por EUR 8,12Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Hardcover. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are… not satisfied. See all our books here, order more than 1 book and get discounted shipping.
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Librería: HPB-Emerald, Dallas, TX, Estados Unidos de AmericaHPB-Emerald
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 10,28
Envío por EUR 3,23Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
hardcover. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.
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Librería: medimops, Berlin, Alemaniamedimops
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EUR 4,37
Envío por EUR 10,00Se envía de Alemania a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
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Librería: Hamelyn, Madrid, M, EspañaHamelyn
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EUR 5,99
Envío por EUR 12,99Se envía de España a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: Very Good. : En este libro, Patrick Barwise y Seán Meehan argumentan que la mayoría de las empresas han llevado la diferenciación tan lejos que han dejado atrás a sus clientes. Los clientes no quieren adornos innecesarios y no les importan las diferencias triviales entre marcas. Lo que realmente quieren son productos…de calidad, servicios confiables y una buena relación calidad-precio. Sin embargo, la mayoría de las empresas no satisfacen constantemente estas necesidades básicas de los clientes. Simply Better es un manifiesto directo y pragmático para las empresas actuales. Barwise y Meehan argumentan que la diferenciación exitosa no radica en propuestas de venta únicas, sino en beneficios de categoría genéricos, como un buen servicio, entrega a tiempo y productos de calidad, que cualquier empresa puede proporcionar. La clave es ofrecerlos consistentemente mejor que los competidores. EAN: 9780875843988 Tipo: Libros Categoría: Negocios y Economía Título: Simply Better Autor: Patrick Barwise| Sean Meehan Editorial: Harvard Business Review Press Idioma: en Páginas: 208 Formato: tapa dura.
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Librería: BargainBookStores, Grand Rapids, MI, Estados Unidos de AmericaBargainBookStores
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 21,89
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 5 disponibles
Hardback or Cased Book. Condición: New. Simply Better: Winning and Keeping Customers by Delivering What Matters Most. Book.
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Librería: Lakeside Books, Benton Harbor, MI, Estados Unidos de AmericaLakeside Books
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EUR 18,98
Envío por EUR 3,44Se envía dentro de Estados Unidos de AmericaCantidad disponible: Más de 20 disponibles
Condición: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books.
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Librería: Brit Books, Milton Keynes, Reino UnidoBrit Books
Contactar con el vendedorVendedor de 4 estrellasCondición: Usado - Bueno
EUR 4,40
Envío por EUR 18,61Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 3 disponibles
Hardcover. Condición: Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every l…iterary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality.
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Librería: GreatBookPrices, Columbia, MD, Estados Unidos de AmericaGreatBookPrices
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Como Nuevo
EUR 21,90
Envío por EUR 2,27Se envía dentro de Estados Unidos de AmericaCantidad disponible: Más de 20 disponibles
Condición: As New. Unread book in perfect condition.
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Librería: GreatBookPrices, Columbia, MD, Estados Unidos de AmericaGreatBookPrices
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 21,90
Envío por EUR 2,27Se envía dentro de Estados Unidos de AmericaCantidad disponible: Más de 20 disponibles
Condición: New.
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Librería: HR1 Books, Hereford, Reino UnidoHR1 Books
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 5,81
Envío por EUR 18,04Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
hardcover. Condición: Very Good. NEW BOOK BUT HAS SLIGHT WEAR DUE TO WAREHOUSE STORAGE Same / next day dispatch (Monday - Friday).
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Librería: California Books, Miami, FL, Estados Unidos de AmericaCalifornia Books
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EUR 24,83
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: Más de 20 disponibles
Condición: New.
