9780873897242 - Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements de Sarkar, Debashis (6 resultados)

Soft Cover. Condición: vg. 1st ptg. 10" tall; xvi + 231pp including bibliography & index; b/w graphs & ils. Paperback.

Softcover. Condición: Fair. Anmerkungen / bekritzelt / Stempel; Leichte Kratzer / Abnutzungen / Druckstellen. Service organizations and offices worldwide are beginning to realize that only those companies that are efficient and able to meet the changing needs of customers will survive the fierce competition of the marketplace. Adopting lean puts anyone in a position more likely to build an intimate relationship with customers and build a foundation of operational excellence. Lean as a philosophy is new to the service companies, and many of them struggle to find the correct approach for its adoption. Many declare early victory after a few successful projects only to realize that the benefits do not sustain over a period of time. This happens because they do not really know what it takes for a holistic lean implementation in a service organization. Lean has the ability to address a wide range of problems faced by service companies, such complexity reduction, sales force productivity enhancement, operations risk control, cost leadership, combining scale with flexibility, service excellence and improving employee morale and involvement. Many of the principles discussed in the book are based on the author s first-hand experience in lean implementation. Being from a practitioner s viewpoint, Lean for Service Organizations and Offices is light on theory and heavy on application, exactly what s needed for a holistic and comprehensive lean transformation.

Condición: good. This is a pre-loved book that shows moderate signs of wear from previous reading. You may notice creases, edge wear, or a cracked spine, but it remains in solid, readable condition. Please note: -May include library or rental stickers, stamps, or markings. -Supplemental materials e.g., CDs, access codes, inserts are not guaranteed. -Box sets may not come with the original outer box. If it does, the box will not be in perfect condition. Your satisfaction is our top priority! If you have any questions or concerns about your order, please don't hesitate to reach out. Thank you for shopping with us and supporting small businessâ"happy reading!

Trade paperback. 231 p. Contains: Illustrations. Audience: General/trade. Very good. Light wear to cover. Pages appear clean and unmarked.

Condición: Good.

Condición: gut. Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements In englischer Sprache. pages.