springer international publishing springer international publishing apr 2023 (Más de 1.600 resultados)

Taschenbuch. Condición: Neu. Neuware -This book presents a unified theory of convex functions, sets, and set-valued mappings in topological vector spaces with its specifications to locally convex, Banach and finite-dimensional settings. These developments and expositions are based on the powerful geometric approach of variational analysis, which resides on set extremality with its characterizations and specifications in the presence of convexity. Using this approach, the text consolidates the device of fundamental facts of generalized differential calculus to obtain novel results for convex sets, functions, and set-valued mappings in finite and infinite dimensions. It also explores topics beyond convexity using the fundamental machinery of convex analysis to develop nonconvex generalized differentiation and its applications.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 604 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware -This is an open access book.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 140 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware -How could a small country in the middle of Europe, surrounded by much bigger countries and economic giants like Germany and France and in direct competition with North American and Asian rivals, develop world-class, cutting-edge financial markets Swiss Finance answers this question, separating myth from reality, by explaining how Switzerland managed dramatic pressures brought to bear on its financial markets during the past two decades, perhaps none of them so great as the: Competitive challenges caused by changes in Switzerland's banking secrecy laws and practices, Shifting tide of new wealth generation toward Asia (e.g., China, Singapore, and South Korea), Burdensome federal stamp and withholding taxes, and Digitalization of the financial services industry, including cybersecurity, cryptocurrencies, smart contracts, central bank digital currencies, the FinTech revolution, and DLT applications.Swiss Finance thoroughly analyzes Swiss financial markets' successes and challenges. It covers critical topics for practitioners and academics to fully understand this unique development in world financial markets and private wealth administration. 648 pp. Englisch.

Buch. Condición: Neu. Neuware -This Palgrave Pivot strives to recount and understand Indigenous Law, as set within a remote community in northern Australia. It pays close attention to the realpolitik and high-level political functioning of Indigenous Laws, which inspires a discussion of how this Law models the relational, influences governance and emplaces people in an ordered kincentric lifeworld. The book argues that Indigenous Law can be examined for the ways in which it is a deliberate, stabilizing and powerful force to maintain communal order in relation to Country, a counter framing to popular and ¿soft law or soft power asset¿ visions of such Laws often held in the national and international imaginary. It is the latter which too often renders this knowledge esoteric and relinquishes it to a category of lore or folklore.This is an open access book.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 164 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware -How is an oral historian to react when the unexpected emerges, whether in field research or interview analysis Answers tend to be scattered throughout the scholarly literature or confined to backstage conversations. This book brings the unexpected to the center of the scene and promotes a collective reflection about ways of dealing with uneasy encounters, surprises, and interviews that seem to have gone off the rails. The contributors come from a dozen countries, especially Brazil, where a classic piece about a ¿great liar¿ paved the way for this discussion. Rather than eccentric descriptions of unusual situations, these chapters evoke a dense web of reflections about dialogue, the production of oral sources, and the complexities of personal narratives. Theoretically informed but written in an engaging language, the book presents readers with fascinating case studies of the eruptions of the unexpected that occur in oral history research.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 288 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware -Throughout its 65-year history, the International Association for Media and Communication Research (IAMCR) has sought to facilitate international exchanges and research collaborations among academics and journalists in the field of media and communication. ¿ Created during a time of strong ideological tension following World War II in 1957 and with the support of UNESCO, the contributors to this edited collection highlight how the IAMCR and its members shaped the field of media and communications research. From its beginnings focusing on the mass media, including the press and journalism education, today the Association attracts researchers and practitioners who undertake critical analysis of contemporary media and communications, including online platforms and their governance. Consistent themes throughout the Association¿s history have been its concern with human rights, law, culture and the political economy of the media and communication industries. Not content simply to understanddevelopments in the media and communications field around the world, the Association¿s membership has sought to ¿change the world¿ through its published research and its participation in global, regional, national and local policy debate and practice.This volume is organised in four parts following an introduction authored by editors who are active members of IAMCR. Part I highlights eight prominent scholarly traditions of research which have attracted the interest of scholars from around the world as well as the way the Association has sought to be inclusive of early career scholars. Part II offers seven chapters which bring to light the political struggles of a membership seeking to engage in scholarship across the East ¿ West divide and to contribute to global debates aimed at fostering an inclusive, fair and equitable international information and communication order through engagement with United Nations sponsored initiatives. Part III turns to accounts of the way membersfrom selected countries and regions have contributed to the Association¿s scholarly work. The last part highlights the significant scholarly and institution-building contributions of James Halloran, IAMCR¿s President from 1972 to 1988 and other prominent contributors to the study of culture and the political economy of media and communicationsSpringer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 596 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware -This open access book offers a systematic survey of the attitudes and values of European political scientists. It builds a structural interpretation based on empirical data, as well as offering reflections on the future structure of the discipline. In the middle of a delicate phase of changes marked by the effects of pandemic and the war in Ukraine, we need to pay attention to the factors that are affecting not only the ¿objects¿ of Political Science as a discipline but also its interactions with the world around it.First, this book asks to what extent the work of European political scientists is impacted by the current change. Second, their attitudes and predisposition about the future goals of the discipline are analysed. In the final chapter, the authors seek to understand to what extent a diffuse but still not completely institutionalized academic discipline will be able to produce a comprehensive impact around the European society, in order to be more visible and effective in policy making and policy processes.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 200 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware -This open access book examines security and protection within Israel and Palestine, analyzing national and international security strategies that apply to the protection of civilians. The author examines the principles, practices and the perception of protection. Focusing on protection strategies and practices in the Israeli-Palestinian conflict, this book reveals some of the myths and enigmas of national and international protection of civilians. The book moves beyond the current lack of protection strategies to discuss more effective human security focused on prioritizing protection of civilians, use of alternative tools such as community policing and inclusive protection.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 212 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware -This open-access essay collection brings together a range of viewpoints on gender from a diverse group of international scholars based in Finland, Belgium, Japan, Singapore, and Australia. The focus is, in particular, on gender performativity and non-binary or non-normative gender. The essays examine the ways in which gender can be depicted, perceived, and understood in Japanese popular culture. The work will be of interest to scholars working in gender studies, Asian studies, and popular culture. It will also act as a source text for higher education courses in Asia, Europe, and the United States.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 292 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware -This open access book features contributions from a multidisciplinary team of leading and emerging scholars focused on democratization of risk assessment, management, and communication. The volume identifies and sheds light on key risk governance dilemmas related to public trust, risk perception and public participation. The first part of the book articulates the relationship among science, expertise, deliberation and public values, featuring an in-depth analysis of the concept of ¿motivated reasoning,¿ and the role of trust, values and worldviews in understanding and addressing contemporary controversies over risk decision-making. The volume¿s second part features eight case studies from three policy fields ¿ energy, genomics, and public health ¿ and a special section dedicated to vaccine decision-making for Covid-19. Chapters analyze the level, nature and mechanisms of public involvement in risk decision-making, assessing its contribution to the effectiveness and legitimacy of decisions. The case studies focus predominantly on Canada, but they draw on global scholarship and are of direct relevance for scholars and practitioners of risk governance in any country.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 440 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware -This open access book offers a comprehensive overview of the history of genomics across three different species and four decades, from the 1980s to the recent past. It takes an inclusive approach in order to capture not only the international initiatives to map and sequence the genomes of various organisms, but also the work of smaller-scale institutions engaged in the mapping and sequencing of yeast, human and pig DNA. In doing so, the authors expand the historiographical lens of genomics from a focus on large-scale projects to other forms of organisation. They show how practices such as genome mapping, sequence assembly and annotation are as essential as DNA sequencing in the history of genomics, and argue that existing depictions of genomics are too closely associated with the Human Genome Project.Exploring the use of genomic tools by biochemists, cell biologists, and medical and agriculturally-oriented geneticists, this book portrays the history of genomics as inseparablyentangled with the day-to-day practices and objectives of these communities. The authors also uncover often forgotten actors such as the European Commission, a crucial funder and forger of collaborative networks undertaking genomic projects. In examining historical trajectories across species, communities and projects, the book provides new insights on genomics, its dramatic expansion during the late twentieth-century and its developments in the twenty-first century. Offering the first extensive critical examination of the nature and historicity of reference genomes, this book demonstrates how their affordances and limitations are shaped by the involvement or absence of particular communities in their production.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 396 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware -In this open access book, Angela K. Martin thoroughly addresses what human and animal vulnerability are, how and why they matter from a moral point of view, and how they compare to each other. By first defining universal and situational human vulnerability, Martin lays the groundwork for investigating whether sentient nonhuman animals can also qualify as vulnerable beings. She then takes a closer look at three different contexts of animal vulnerability: animals used as a source of food, animals used in research, and the fate of wild animals.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 204 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware -This book is a comprehensive resource on lightning and describes the unique roles which the state of Arizona has with regard to lightning. Not only is it spectacular, it is also admired, feared, and misunderstood, but its knowledge has come of age in the last two decades.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 252 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware -Superfoods have come to the forefront of the public imagination due to a combination of presumed health benefits and cultural mystique. Much of the literature on these foods, however, is based upon rostrums and diet plans that accept the health claims of superfoods without subjecting them to rigorous scrutiny.Superfoods: Cultural and Scientific Perspectives examines these food products from a blended science and cultural viewpoint, presenting a balanced, evidence-based view of each food item.Following a discussion of 'superfoods' as a category, the book's chapters examine individual superfoods, including but not limited to: avocados, chocolate, wine, berries, and fish oil.Presented in a systemic manner, each chapter provides a cultural history of the superfood; a survey of the current state of nutritional research on the food and its health claims; an exploration of related science topics to enhance understanding of the superfood, (i.e., a survey of the botany, biology, or chemistry studies); social issues associated with the superfood, such as sustainability, environmental health concerns, agricultural issues, fair trade and marketing issues; and one to three recipes featuring the superfood. This combination of scientific and cultural perspectives makes Superfoods an invaluable reference for academics, industry professionals, and lay-readers alike. 224 pp. Englisch.

Buch. Condición: Neu. Druck auf Anfrage Neuware - Printed after ordering - Mathematical Modeling for Epidemiology and Ecologyprovides readers with the mathematical tools needed to understand and use mathematical models and read advanced mathematical biology books. It presents mathematics in biological contexts, focusing on the central mathematical ideas and the biological implications, with detailed explanations. The author assumes no mathematics background beyond elementary differential calculus.An introductory chapter on basic principles of mathematical modeling is followed by chapters on empirical modeling and mechanistic modeling. These chapters contain a thorough treatment of key ideas and techniques that are often neglected in mathematics books, such as the Akaike Information Criterion. The second half of the book focuses on analysis of dynamical systems, emphasizing tools to simplify analysis, such as the Routh-Hurwitz conditions and asymptotic analysis. Courses can be focused on either half of the book or thematically chosen material from both halves, such as a course on mathematical epidemiology.The biological content is self-contained and includes many topics in epidemiology and ecology. Some of this material appears in case studies that focus on a single detailed example, and some is based on recent research by the author on vaccination modeling and scenarios from the COVID-19 pandemic.The problem sets feature linked problems where one biological setting appears in multi-step problems that are sorted into the appropriate section, allowing readers to gradually develop complete investigations of topics such as HIV immunology and harvesting of natural resources. Some problems use programs written by the author for Matlab or Octave; these combine with more traditional mathematical exercises to give students a full set of tools for model analysis. Each chapter contains additional case studies in the form of projects with detailed directions. New appendices contain mathematical details on optimization, numerical solution of differential equations, scaling, linearization, and sophisticated use of elementary algebra to simplify problems.

Taschenbuch. Condición: Neu. Neuware -This book offers a comprehensive guide to large sample techniques in statistics. With a focus on developing analytical skills and understanding motivation, Large Sample Techniques for Statistics begins with fundamental techniques, and connects theory and applications in engaging ways.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 704 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware -This book outlines the current development of geoethical thinking, proposing to the general public reflections and categories useful for understanding the ethical, cultural, and societal dimensions of anthropogenic global changes.Geoethics identifies and orients responsible behaviors and actions in the management of natural processes, redefining the human interaction with the Earth system based on a critical, scientifically grounded, and pragmatic approach. Solid scientific knowledge and a philosophical reference framework are crucial to face the current ecological disruption. The scientific perspective must be structured to help different human contexts while respecting social and cultural diversity. It is impossible to respond to global problems with disconnected local actions, which cannot be proposed as standard and effective operational models. Geoethics tries to overcome this fragmentation, presenting Earth sciences as the foundation of responsible human action towardthe planet. Geoethics is conceived as a rational and multidisciplinary language that can bind and concretely support the international community, engaged in resolving global environmental imbalances and complex challenges, which have no national, cultural, or religious boundaries that require shared governance. Geoethics is proposed as a new reading key to rethinking the Earth as a system of complex relationships, in which the human being is an integral part of natural interactions.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 136 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware -This book is an enthralling account of the role played by the destroyer ARA Bouchard in the Falklands/Malvinas War. Over forty years after its construction, with obsolete technology, scarce maintenance and many out-of-service machineries, it was still present during the whole campaign with a prominent role that, for several reasons, remained hidden until today.During the Falklands/Malvinas conflict, it patrolled the north of the archipelago to allow the recapture of the islands. It was noteworthy together with the Cruiser and another destroyer in the attack on the British fleet, without being able to find it. On its return, it was hit by the third torpedo launched by the submarine Conqueror aimed at the cruiser ARA General Belgrano. It suffered damage and, although it could still sail, was forced to dry dock to change a part of its hull. For two consecutive nights, it stopped British commandos from making anincursion into the Río Grande airport, in order to destroy the Navies Super Etendard attack aircraft and assassinate its pilots. With its main gun battery, it fired with combat ammunition on enemy targets and was the only main battery to have the opportunity to do so. It was irradiated and used for missile target practice; they were unable to sink it during the firing practice. Later, it was decommissioned and scrapped.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 212 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 220 pp. Englisch.

Buch. Condición: Neu. Neuware -This book introduces a new economic and financial system to replace the flawed current system. The past financial crises, including the Great Depression, the Global Financial Crisis, the COVID-19 pandemic, and the ongoing war between Russia and Ukraine, have showed us that the global financial system has problems and that a paradigm change and mindset shift to provide a better world to society is essential.This book brings a new sustainable approach to replace the current system and will be of interest to academics, policymakers, and professionals working with financial markets, financial economics, sustainability, and impact finance.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 208 pp. Englisch.

Buch. Condición: Neu. Neuware -This open access book offers a systematic survey of the attitudes and values of European political scientists. It builds a structural interpretation based on empirical data, as well as offering reflections on the future structure of the discipline. In the middle of a delicate phase of changes marked by the effects of pandemic and the war in Ukraine, we need to pay attention to the factors that are affecting not only the ¿objects¿ of Political Science as a discipline but also its interactions with the world around it.First, this book asks to what extent the work of European political scientists is impacted by the current change. Second, their attitudes and predisposition about the future goals of the discipline are analysed. In the final chapter, the authors seek to understand to what extent a diffuse but still not completely institutionalized academic discipline will be able to produce a comprehensive impact around the European society, in order to be more visible and effective in policy making and policy processes.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 200 pp. Englisch.

Buch. Condición: Neu. Neuware -This open access book examines security and protection within Israel and Palestine, analyzing national and international security strategies that apply to the protection of civilians. The author examines the principles, practices and the perception of protection. Focusing on protection strategies and practices in the Israeli-Palestinian conflict, this book reveals some of the myths and enigmas of national and international protection of civilians. The book moves beyond the current lack of protection strategies to discuss more effective human security focused on prioritizing protection of civilians, use of alternative tools such as community policing and inclusive protection.Springer-Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 212 pp. Englisch.

Buch. Condición: Neu. Neuware -This open access book contributes to research on the ascendance of neoliberalism in Canada through the vantage point of professional fundraising in the 1990s and 2000s. Fifty high-ranking fundraisers from across Canada were interviewed through 2008 and 2009 about changes they had witnessed since starting their careers. Fundraising as an occupation was burgeoning in this period in response to the devolution of state responsibility across the major domains of nonprofit activity: education, health care, social services, the arts, recreation, overseas humanitarian activities, and environmental protection. Welfare state retrenchment left the nonprofit and voluntary sector competing for private sources of funding with the help of these newly hired expert staff. As fundraisers worked to instill a culture of philanthropy, while targeting the ultra-rich and advocating for tax-favourable treatment of major gifts, they became both products and promoters of the neoliberal political and culturalreconstruction of Canadian society.This is an open access book.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 140 pp. Englisch.

Buch. Condición: Neu. Neuware -This open-access essay collection brings together a range of viewpoints on gender from a diverse group of international scholars based in Finland, Belgium, Japan, Singapore, and Australia. The focus is, in particular, on gender performativity and non-binary or non-normative gender. The essays examine the ways in which gender can be depicted, perceived, and understood in Japanese popular culture. The work will be of interest to scholars working in gender studies, Asian studies, and popular culture. It will also act as a source text for higher education courses in Asia, Europe, and the United States.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 292 pp. Englisch.

Buch. Condición: Neu. Neuware -This open access book features contributions from a multidisciplinary team of leading and emerging scholars focused on democratization of risk assessment, management, and communication. The volume identifies and sheds light on key risk governance dilemmas related to public trust, risk perception and public participation. The first part of the book articulates the relationship among science, expertise, deliberation and public values, featuring an in-depth analysis of the concept of ¿motivated reasoning,¿ and the role of trust, values and worldviews in understanding and addressing contemporary controversies over risk decision-making. The volume¿s second part features eight case studies from three policy fields ¿ energy, genomics, and public health ¿ and a special section dedicated to vaccine decision-making for Covid-19. Chapters analyze the level, nature and mechanisms of public involvement in risk decision-making, assessing its contribution to the effectiveness and legitimacy of decisions. The case studies focus predominantly on Canada, but they draw on global scholarship and are of direct relevance for scholars and practitioners of risk governance in any country.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 440 pp. Englisch.

Buch. Condición: Neu. Neuware -This open access book offers a comprehensive overview of the history of genomics across three different species and four decades, from the 1980s to the recent past. It takes an inclusive approach in order to capture not only the international initiatives to map and sequence the genomes of various organisms, but also the work of smaller-scale institutions engaged in the mapping and sequencing of yeast, human and pig DNA. In doing so, the authors expand the historiographical lens of genomics from a focus on large-scale projects to other forms of organisation. They show how practices such as genome mapping, sequence assembly and annotation are as essential as DNA sequencing in the history of genomics, and argue that existing depictions of genomics are too closely associated with the Human Genome Project.Exploring the use of genomic tools by biochemists, cell biologists, and medical and agriculturally-oriented geneticists, this book portrays the history of genomics as inseparablyentangled with the day-to-day practices and objectives of these communities. The authors also uncover often forgotten actors such as the European Commission, a crucial funder and forger of collaborative networks undertaking genomic projects. In examining historical trajectories across species, communities and projects, the book provides new insights on genomics, its dramatic expansion during the late twentieth-century and its developments in the twenty-first century. Offering the first extensive critical examination of the nature and historicity of reference genomes, this book demonstrates how their affordances and limitations are shaped by the involvement or absence of particular communities in their production.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 396 pp. Englisch.

Taschenbuch. Condición: Neu. Neuware -In this comprehensive study of The Stars My Destination, D. Harlan Wilson makes a case for the continued significance of Alfred Bester¿s SF masterwork, exploring its distinctive style, influences, intertextuality, affect, and innovation as well as its extensive metafictional properties. In Stars, Bester established himself as a son of the pulp-SF and high-modernist writers that preceded him and a forefather to the New Wave and cyberpunk movements that followed his lead. Wilson¿s study depicts Bester as an SF insider as much as an outlier, writing in the spirit of the genre but breaking with the fixation on hard science in favor of psychological interiority, literary experimentation, and adult themes. The book combines close-readings of the novel with broader concerns about contemporary media, technoculture, and the current state of SF itself. In Wilson¿s view, SF is a moribund artform, and Stars foresaw the inevitable science fictionalization of our benighted world. With scholarly lucidity and precision, Wilson shows us that Stars pointed the way to what we have (un)become.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 136 pp. Englisch.

Buch. Condición: Neu. Neuware -Roadkill is a recurrent but often unthought feature of modern life. Yet, consideration of the broader significance of the myriad social, ethical, and political issues related to roadkill has largely gone missing from mainstream scholarship and activism. This neglect persists even in fields such as mobility studies and animal studies that would otherwise seem to have a vested interest in the topic. This book aims to bring roadkill to the foreground of current discussions among scholars and activists in these fields in order to demonstrate that roadkill is a uniquely important site from which to understand and contest the machinations of the dominant social order. It argues that a careful examination of roadkill can help both to uncover the hidden violence of contemporary human-centered systems of mobility and to develop alternative modes of mobility for a renewed social life in common with our more-than-human kin.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 108 pp. Englisch.

Buch. Condición: Neu. Neuware -This book is a philosophical and historical study that explores how meditative practices for cultivating mindfulness can be regarded as a unique form of education against violence¿one that emphasizes stopping and contemplation as a necessary precursor to action. It brings together the idiosyncratic but insightful musings on violence by Slovenian philosopher Slavoj ¿i¿ek with recent research on mindfulness and violence as a lens. Using this lens, it looks at two exemplary educators and how they taught mindfulness meditation as a way of resisting the types of violence they and their students faced: the Vietnamese Zen teacher Thich Nhat Hanh amidst the brutality of the Second Indochina War (1955-1975), and the African-American studies professor and cultural critic bell hooks in the face of systemic oppression in the United States of the 1980s.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 128 pp. Englisch.

Buch. Condición: Neu. Neuware -This book explores communication in emergency call and response centers, taking an approach drawn from Conversation Analysis to examine how call-takers answer calls and the ways in which dispatch is issued in different contexts. It offers an original contribution to the study of the organization of emergency calls, the ways such calls are treated, and some of the practical problems that emerge when dealing with them. The author offers a systematic review of studies in the international field of the organization of emergency calls, while at the same time providing fresh case studies, illustrated with empirical materials, taken from audio- and video- recordings of the everyday activities of call and response centers. This book will be of interest to students and scholars of social interaction and may be appreciated by all scholars and practitioners working on the social management of emergency situations, including in fields such as Sociolinguistics and Pragmatics.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 228 pp. Englisch.