Librería: Dream Books Co., Denver, CO, Estados Unidos de America
EUR 3,59
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: very_good. Pages are clean with no markings. May show minor signs of wear or cosmetic defects marks, cuts, bends, or scuffs on the cover, spine, pages, or dust jacket. May have remainder marks on edges.
Librería: Zoom Books Company, Lynden, WA, Estados Unidos de America
EUR 3,92
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
Librería: Greenworld Books, Arlington, TX, Estados Unidos de America
EUR 4,25
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.
Librería: New Legacy Books, Annandale, NJ, Estados Unidos de America
EUR 1,16
Cantidad disponible: 1 disponibles
Añadir al carritohardcover. Condición: Very Good. Fast shipping and order satisfaction guaranteed. A portion of your purchase benefits Non-Profit Organizations, First Aid and Fire Stations!
Librería: Blue Vase Books, Interlochen, MI, Estados Unidos de America
EUR 5,50
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
Librería: ThriftBooks-Phoenix, Phoenix, AZ, Estados Unidos de America
EUR 5,62
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Librería: ThriftBooks-Reno, Reno, NV, Estados Unidos de America
EUR 5,62
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
EUR 5,62
Cantidad disponible: 2 disponibles
Añadir al carritoHardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
EUR 5,62
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
EUR 5,62
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Idioma: Inglés
Publicado por Wiley & Sons, Incorporated, John, 2017
ISBN 10: 1119294185 ISBN 13: 9781119294184
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
EUR 5,77
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.
Idioma: Inglés
Publicado por Wiley & Sons, Incorporated, John, 2017
ISBN 10: 1119294185 ISBN 13: 9781119294184
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
EUR 5,77
Cantidad disponible: 2 disponibles
Añadir al carritoCondición: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Idioma: Inglés
Publicado por Wiley & Sons, Incorporated, John, 2017
ISBN 10: 1119294185 ISBN 13: 9781119294184
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
EUR 5,77
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Idioma: Inglés
Publicado por Wiley & Sons, Incorporated, John, 2017
ISBN 10: 1119294185 ISBN 13: 9781119294184
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
EUR 5,77
Cantidad disponible: 2 disponibles
Añadir al carritoCondición: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Librería: HPB-Red, Dallas, TX, Estados Unidos de America
EUR 4,35
Cantidad disponible: 1 disponibles
Añadir al carritohardcover. Condición: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Idioma: Inglés
Publicado por Independent Publishing Network
ISBN 10: 1800499752 ISBN 13: 9781800499751
Librería: WeBuyBooks, Rossendale, LANCS, Reino Unido
EUR 1,78
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Like New. Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind.
Idioma: Inglés
Publicado por Independent Publishing Network
ISBN 10: 1800499752 ISBN 13: 9781800499751
Librería: WeBuyBooks, Rossendale, LANCS, Reino Unido
EUR 1,78
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Librería: BookFarm, San Diego, CA, Estados Unidos de America
EUR 11,97
Cantidad disponible: 1 disponibles
Añadir al carritohardcover. Condición: New. New.
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
EUR 8,45
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Librería: Solr Books, Lincolnwood, IL, Estados Unidos de America
EUR 10,23
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: new.
Librería: medimops, Berlin, Alemania
EUR 6,78
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Idioma: Inglés
ISBN 10: 1800499752 ISBN 13: 9781800499751
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
EUR 7,49
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 18,31
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 18,31
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: California Books, Miami, FL, Estados Unidos de America
EUR 22,60
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Idioma: Inglés
Publicado por John Wiley and Sons Inc, US, 2017
ISBN 10: 1119294185 ISBN 13: 9781119294184
Librería: Rarewaves USA, OSWEGO, IL, Estados Unidos de America
EUR 22,92
Cantidad disponible: Más de 20 disponibles
Añadir al carritoHardback. Condición: New. Ever notice how companies with the best service also have the happiest employees? That's no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce-the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world's most successful organizations. By establishing a clear set of expectations and promises-collectively known as the Contract-and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today's rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategyUnderstand employee expectations and bridge the "Expectation Gap"Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidenceBuild an employee-employer partnership in creating something extraordinaryTurn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin.and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master's degree from the University of Washington. For over two decades, DecisionWis.
Idioma: Inglés
Publicado por John Wiley and Sons Inc, US, 2017
ISBN 10: 1119294185 ISBN 13: 9781119294184
Librería: Rarewaves.com USA, London, LONDO, Reino Unido
EUR 25,43
Cantidad disponible: 8 disponibles
Añadir al carritoHardback. Condición: New. Ever notice how companies with the best service also have the happiest employees? That's no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce-the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world's most successful organizations. By establishing a clear set of expectations and promises-collectively known as the Contract-and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today's rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategyUnderstand employee expectations and bridge the "Expectation Gap"Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidenceBuild an employee-employer partnership in creating something extraordinaryTurn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin.and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master's degree from the University of Washington. For over two decades, DecisionWis.
Idioma: Inglés
ISBN 10: 1800499752 ISBN 13: 9781800499751
Librería: PAPER CAVALIER UK, London, Reino Unido
EUR 13,27
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: very good. Gently used. May include previous owner's signature or bookplate on the front endpaper, sticker on back and/or remainder mark on text block.
EUR 21,79
Cantidad disponible: 15 disponibles
Añadir al carritoHRD. Condición: New. New Book. Shipped from UK. Established seller since 2000.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 21,57
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.