T scott (Más de 27.000 resultados)

Paperback. Condición: Good.

Paperback. Condición: Very Good.

Hardcover. Condición: Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Scott, Gavin (ilustrador).

hardcover. Condición: Fair.

Condición: Good. . Slightly dampstained.

Hardcover. Condición: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Scott, Gavin (ilustrador).

Condición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condición: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Hardcover. Condición: Very Good. 0. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Scott Gustafson (ilustrador).

Paperback. Condición: Fair. First Edition. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Paperback. Condición: Fair. Large type / Large print. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Condición: Fair. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: SOME ] [ Edition: first ] Publisher: Mouse Works Pub Date: 11/1/1998 Binding: Hardcover Pages: 96 first edition. Tilley, Scott (ilustrador).

paperback. Condición: Very Good.

Condición: like_new. Fast Free Shipping â" Excellent condition book with clean cover and pages. Barely handled, with minimal wear. An outstanding copy, close to enjoy.

Condición: good. The book is in good condition with all pages and cover intact, including the dust jacket if originally issued. The spine may show light wear. Pages may contain some notes or highlighting, and there might be a "From the library of" label. Boxed set packaging, shrink wrap, or included media like CDs may be missing.…

Paperback. Condición: Very Good. A corporate consultant and quality service expert describes the P.O.S. (Positively Outrageous Service) method for dealing with and winning customers, providing helpful guidelines on how to identify what customers really want, energize one's employees, create customer loyalty, and more. Reissue.…

Paperback. Condición: Good. A corporate consultant and quality service expert describes the P.O.S. (Positively Outrageous Service) method for dealing with and winning customers, providing helpful guidelines on how to identify what customers really want, energize one's employees, create customer loyalty, and more. Reissue.…

Paperback. Condición: Very Good. In today's tough economy, cutting prices and providing good service aren't enough. To be truly successful, innovative businesspeople must learn the art of Positively Outrageous Service (POS)-doing the unexpected unexpectedly and giving the customer more than he or she could hope for. POS put customer service guru T. Scott Gross on the map in the early 1990s. For the first time in more than ten years, he brings these concepts into the 21st century with the second edition of Positively Outrageous Service. He examines what's wrong in the service industry today and how to turn those negatives into POS. In his signature, slightly irreverent, but always insightful style, he shows managers at every level of the service industry how to: Follow the four key Principles of Promotions to build a customer base, have fun, get people to your store, get people involved with your product, and do something good for others. Hire the right people and show them the fundamentals of POS. Energize and obtain the most creativity out of employees. Win over customers when mistakes happen, no matter who is at fault. POS is not just a way of doing business, according to Gross, it's also a state of mind and the key to success in the 21st century. T. Scott Gross is a consumer advocate whose client roster for consulting, training, and speaking reads like a who's who of the Fortune 500. Countless businesses, including Southwest Airlines, FedEx, McDonald's, Sears, and Wal-Mart, have asked him to motivate the troops at sales meetings and conferences worldwide.…

Paperback. Condición: Good. In today's tough economy, cutting prices and providing good service aren't enough. To be truly successful, innovative businesspeople must learn the art of Positively Outrageous Service (POS)-doing the unexpected unexpectedly and giving the customer more than he or she could hope for. POS put customer service guru T. Scott Gross on the map in the early 1990s. For the first time in more than ten years, he brings these concepts into the 21st century with the second edition of Positively Outrageous Service. He examines what's wrong in the service industry today and how to turn those negatives into POS. In his signature, slightly irreverent, but always insightful style, he shows managers at every level of the service industry how to: Follow the four key Principles of Promotions to build a customer base, have fun, get people to your store, get people involved with your product, and do something good for others. Hire the right people and show them the fundamentals of POS. Energize and obtain the most creativity out of employees. Win over customers when mistakes happen, no matter who is at fault. POS is not just a way of doing business, according to Gross, it's also a state of mind and the key to success in the 21st century. T. Scott Gross is a consumer advocate whose client roster for consulting, training, and speaking reads like a who's who of the Fortune 500. Countless businesses, including Southwest Airlines, FedEx, McDonald's, Sears, and Wal-Mart, have asked him to motivate the troops at sales meetings and conferences worldwide.…

paperback. Condición: Very Good.

Condición: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Condición: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

Paperback. Condición: Good. Scott Bryan explains the geological setting that produces the pressure, heat, and abundant water necessary for a geyser to form and introduces us to the varibles that shape each geyser's distinct personality. Some geysers spout just inches above a pool of water and others blast hundreds of feet in the air from conical vents. Some remain quiet for decades only to explode unexpectedly several times in a single month while others erupt regularly in scheduled intervals, year in and year out. While Bryan focuses on Yellowstone National Park, he also draws examples from geyser fields in Iceland, Chile, Russia, New Zealand, Africa, and elsewhere. An appendix with a detailed map describes the status of more than sixty geyser fields around the world. The book includes old photos of many now-extinct geysers and explains the natural and man-made causes of their demise. Includes 76 color photographs, 3 maps, appendix, glossary, references, and index.…

Condición: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Paperback. Condición: Fair. Scott Bryan explains the geological setting that produces the pressure, heat, and abundant water necessary for a geyser to form and introduces us to the varibles that shape each geyser's distinct personality. Some geysers spout just inches above a pool of water and others blast hundreds of feet in the air from conical vents. Some remain quiet for decades only to explode unexpectedly several times in a single month while others erupt regularly in scheduled intervals, year in and year out. While Bryan focuses on Yellowstone National Park, he also draws examples from geyser fields in Iceland, Chile, Russia, New Zealand, Africa, and elsewhere. An appendix with a detailed map describes the status of more than sixty geyser fields around the world. The book includes old photos of many now-extinct geysers and explains the natural and man-made causes of their demise. Includes 76 color photographs, 3 maps, appendix, glossary, references, and index.…