Librería: Your Online Bookstore, Houston, TX, Estados Unidos de America
EUR 3,41
Cantidad disponible: 1 disponibles
Añadir al carritoMass Market Paperback. Condición: Fair.
Librería: GuthrieBooks, Spring Branch, TX, Estados Unidos de America
EUR 3,51
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Very Good. 1968 edition. Ex-Library hardcover with dj in very nice condition with all the usual markings and attachments. Text block clean and unmarked. Tight binding.
Librería: GuthrieBooks, Spring Branch, TX, Estados Unidos de America
EUR 6,15
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Very Good. Ex-library hardcover no dj (burgundy boards) in very nice condition with the usual library markings and attachments. Text block clean and unmarked. Tight binding.
Idioma: Inglés
Publicado por Bantam Classics 3/1/1981, 1981
ISBN 10: 0553210165 ISBN 13: 9780553210163
Librería: Mahler Books, PFLUGERVILLE, TX, Estados Unidos de America
EUR 8,75
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Very Good. Complete and Unabridged. This book is in very good condition; no remainder marks. It does have some shelfwear. Inside pages are clean.
Idioma: Inglés
Publicado por Twayne Publishers, Boston, 1989
ISBN 10: 0805769714 ISBN 13: 9780805769715
Librería: Priceless Books, Urbana, IL, Estados Unidos de America
EUR 10,55
Cantidad disponible: 1 disponibles
Añadir al carritoHb. Condición: VG. Estado de la sobrecubierta: VG. 155 pp., notes, biblio, index. Very light wear. DJ in Mylar.
Librería: Willis Monie-Books, ABAA, Cooperstown, NY, Estados Unidos de America
EUR 7,91
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Very Good. Estado de la sobrecubierta: No Dust Jacket. First Printing.
Publicado por Bantam
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
EUR 7,89
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
Publicado por Indiana University Press, Bloomington, Indiana, 1966
Librería: Bookmarc's, La Porte, TX, Estados Unidos de America
Miembro de asociación: IOBA
Original o primera edición
EUR 4,40
Cantidad disponible: 1 disponibles
Añadir al carritoHard Cover. Condición: Very Good. No Jacket. 2nd Printing. CL4 - Has library markings (labels, stamping, cardholder, etc.), some edgewear and bumped corners, light discoloration and shelf wear. Blue covered boards with gilt lettering and design. Size: 8vo - over 7¾" - 9¾" tall. Ex-Library.
Librería: Midtown Scholar Bookstore, Harrisburg, PA, Estados Unidos de America
EUR 12,63
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Good. No dust jacket. Good hardcover with some shelfwear; may have previous owner's name inside. Standard-sized.
Publicado por bantam, 1963
Librería: GRAHAM HOLROYD, BOOKS, Webster, NY, Estados Unidos de America
Original o primera edición
EUR 4,40
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. first thus. nc-171 very good, spine crease paperback,
Publicado por Indiana University Press, Bloomington IN, 1965
Librería: Chequamegon Books, Washburn, WI, Estados Unidos de America
EUR 6,15
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Very Good+. 205 pages. Text block is clean. Previous owner's name inked inside front cover.; 5 1/8 x 7 7/8"; 205 pages.
Librería: Robinson Street Books, IOBA, Binghamton, NY, Estados Unidos de America
Miembro de asociación: IOBA
EUR 11,87
Cantidad disponible: 1 disponibles
Añadir al carritoMass Market Paperback. Condición: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good copy with clean pages. Name in ink to inside front cover.
Idioma: Inglés
Publicado por Twayne, New York
Librería: Abstract Books, Indianapolis, IN, Estados Unidos de America
EUR 16,71
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Good. 174 pp, chronology, notes & references, selected bibliography, index, 8vo, red boards. Binding defect hole front endpaper/inner spine, rest as new, no dust jacket.
Publicado por Twayne Publishers January 1968, 1968
Librería: Dunaway Books, St. Louis, MO, Estados Unidos de America
EUR 8,79
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Good. No Jacket.
Publicado por Bantam Books, Toronto - New York - London, 1970
Librería: Voyageur Book Shop, Milwaukee, WI, Estados Unidos de America
EUR 8,79
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Very Good. Fourth Printing. 468pp. Very minor wraps edge wear. D7.
Publicado por BANTAM
Librería: Richard's Books, Boise, ID, Estados Unidos de America
EUR 3,52
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Fair. 4TH PRINTING APRIL 1970. SORRY MAYBE JUST A READING COPY. 468 PAGE TEXT HAS NO LOOSE PAGES. HORROR. 4.25'' X 7''. WE USE BUBBLE MAILERS.
Publicado por Bantam Books (1970)., New York, 1970
Librería: Magic Carpet Books, Carson City, NV, Estados Unidos de America
EUR 10,06
Cantidad disponible: 1 disponibles
Añadir al carritoSoft cover. Condición: Very Good. Paperback. xxv, 326 pp. Selected bibliography. Minor wear and some stains to covers. Contents solid. Contains: The Loneliness of the Long-Distance Runner by Alan Sillitoe, The Princess by D. H. Lawrence, The Dead by James Joyce, Heart of Darkness by Joseph Conrad, Concerning the Eccentricities of Cardinal Pirelli by Ronald Firbank, The Antheap by Doris Lessing.
Publicado por Twayne Publishers, 1968
Librería: Vashon Island Books, Vashon, WA, Estados Unidos de America
Original o primera edición Ejemplar firmado
EUR 13,15
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Very Good. Estado de la sobrecubierta: Very Good. First Edition. 8vo - over 7¾" - 9¾" Signed and Inscribed By Author on half-title page: "For Lenori Krupp - With gratitude for his scholarship and kindness - Robert Donald Spector".
Idioma: Inglés
Publicado por Greenwood Pub Group, Santa Barbara, California, U.S.A., 1984
ISBN 10: 0313225362 ISBN 13: 9780313225369
EUR 17,58
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good.
Idioma: Inglés
Publicado por Bantam Classic & Loveswept, 1991
ISBN 10: 0553210165 ISBN 13: 9780553210163
Librería: Revaluation Books, Exeter, Reino Unido
EUR 16,27
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Brand New. reissue edition. 320 pages. 6.75x4.25x1.00 inches. In Stock.
Librería: LEA BOOK DISTRIBUTORS, Jamaica, NY, Estados Unidos de America
EUR 21,98
Cantidad disponible: 1 disponibles
Añadir al carritoHard cover. Condición: Nearly Like New. 155 pages. Nearly like new.
Idioma: Inglés
Publicado por New York, Bantam Books, 1971
Librería: Antiquariat Neue Kritik, Frankfurt am Main, Alemania
EUR 16,20
Cantidad disponible: 1 disponibles
Añadir al carrito18 x 11 cm, Broschur. Condición: Gut. 465 Seiten, Einband stark berieben, mit Randläsuren. Innen einwandfrei. Sprache: Englisch Gewicht in Gramm: 450.
Publicado por Indiana University Press, Bloomington, 1965
Librería: About Books, Henderson, NV, Estados Unidos de America
Original o primera edición
EUR 13,15
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Very Good condition. First Printing of the First Edition. Bloomington : Indiana University Press, 1965. 5" wide by 8" tall. A few pages with pencil notes. Otherwise clean, tight, and square. Not price clipped (2.45). No store stamp, owner's name or bookplate. No remainder mark. Contents: 1) On Moll Flanders by Dorothy Van Ghent; 2) From Pamela to Clarissa by William M. Sale, Jr.; 3) Clarissa Harlowe and Her Times by Christopher Hill; 4) Richardson and Fielding by Frank Kermode; 5) Comic Resolution in Fielding's Joseph Andrews by Mark Spilka; 6) The Plot of Tom Jones by Ronald S. Crane; 7) The Picaroon as Fortune's Plaything by Robert Alter; 8) Humphry Clinker as Comic Romance by Sheridan Baker; 9 Of Time, Personality, and the Author: A Study of Tristram Shandy: Comedy by B. H. Lehman. Notes. Selected Bibliography. First Printing of the First Edition. Trade Paperback. Very Good condition. 205pp. Great Packaging, Fast Shipping.
Publicado por Bantam, 1971
Librería: Fantastic Literature Limited, Rayleigh, ESSEX, Reino Unido
EUR 14,10
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. near fine paperback, 60p in white in top corner not 1st printing. When the scientific and the rational worlds become oppressive, a reaction usually takes places, and in the eighteenth century one such reaction was the Gothic novel.
Publicado por Bantam, 1970
Librería: HPB Inc., Dallas, TX, Estados Unidos de America
EUR 11,42
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Librería: Bookbot, Prague, Republica Checa
EUR 13,49
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: As New. Leichte Abnutzungen. "The Nordstroms 'wrote the book' on customer service. Now we have a chance to read, chapter by chapter, how through four generations this family has established one of the finest retail institutions in the world."-Peter Strom, Former Vice Chairman Polo/Ralph Lauren According to David Glass, President and CEO of Wal-Mart, Nordstrom's customer service standards are "what we all shoot for." In his 60 Minutes profile on Nordstrom, Morley Safer raved that the much-acclaimed "Nordstrom Way" was "not service like it used to be, but service like it never was." What makes Nordstrom so special? What, exactly, does this retail giant do that so clearly distinguishes it from the competition? How does the Nordstrom customer service culture work? And, most important, what lessons can industry learn from Nordstrom's example? This updated Second Edition reveals the secrets behind the phenomenal success of this American customer-service legend. Written by veteran journalist Robert Spector and top Nordstrom salesman Patrick McCarthy, and based on exclusive, in-depth interviews with the Nordstrom family, senior executives, directors, and salespeople, this captivating book tells you how this much admired-and much feared-powerhouse retains its customer-service supremacy in the competitive world of bricks-and-mortar retail. In The Nordstrom Way, the authors isolate practical lessons that teach how to better respond to customers' needs so they'll keep coming back to you, including: * Valuing the nobility of good service * Finding and bonding with customers * Serving and keeping those customers * Giving frontline people the freedom to make decisions Packed with examples of excellent customer service, The Nordstrom Way offers a fresh behind-the-scenes look that provides lessons on how to find and focus on customer needs, follow-up, and customer satisfaction. Praise for The NORDSTROM Way "For anyone looking to understand customer service at its best, this book bubbles with insights."-Business Week "Nobody does it better than Nordstrom. And this is the first thorough, close-up look at its service secrets. A real winner."-Tom Peters, President, The Tom Peters Group "Outstanding customer service and Nordstrom are synonymous. Their innovative approach has allowed them to find out what the customers want and then do it. Their standards of service are what we all shoot for."-David D. Glass, President and CEO, Wal-Mart Stores, Inc. "Nordstrom is a national model for outstanding customer service. American business should use this book as a primer to learn how to make and keep happy, satisfied customers."- J. Willard Marriott Jr. Chairman and President, Marriott International, Inc. "When you run a family business that includes your customers as extended family, you're unbeatable. This book outlines an American family saga that has become the admiration of the world."-Leonard A. Lauder Chairman and CEO, Estee Lauder Companies "Nordstrom's business is built on one-to-one communication with the customer. Their professional salespeople bridge the gap between the designer and the consumer."-Donna Karan, Chairman and Chief Designer, Donna Karan International, Inc. "Nordstrom is legendary for the way they take care of the people who walk through their doors. Spector and McCarthy have made The Nordstrom Way available for everyone to turn their ducks into eagles."-Ken Blanchard, Coauthor, The One Minute Manager.
Publicado por Bantam Books, 1963
Librería: Robinson Street Books, IOBA, Binghamton, NY, Estados Unidos de America
Miembro de asociación: IOBA
EUR 15,39
Cantidad disponible: 1 disponibles
Añadir al carritomass market paperback. Condición: acceptable; used. Prompt Shipment, shipped in Boxes, Tracking PROVIDED12mo; 7465 pages; acceptable mass market paperback; marker initial front cover from previous owner; tanning to cover; scuff to cover; nicks to edges cover; spine starting to slant; tanning pages; tips bumped; previous owner name in ink front blurb page; clean pages; prompt shippingwith tracking.
Publicado por Twayne Publishers, 1968
Librería: LEA BOOK DISTRIBUTORS, Jamaica, NY, Estados Unidos de America
EUR 21,98
Cantidad disponible: 1 disponibles
Añadir al carritoHard Cover. Condición: Nearly Like New. Like new, no dust jacket.
Publicado por Artforum New York, NY, 1988
Librería: Specific Object / David Platzker, New York, NY, Estados Unidos de America
EUR 21,98
Cantidad disponible: 1 disponibles
Añadir al carrito162 pp.; 26.5 x 26.7 cm.; glue bound; black-and-white & color; edition size unknown; unsigned and unnumbered; offset-printed; May 1988 issue of Artforum, edited by Ida Panicelli. Contents include: "Ground Up," Herbert Muschamp on Architecture; "Special Effects," Carol Squiers on the News and It's Pictures; "Marginalia," Thomas McEvilley on Son of Sublime; "Believe it or Not," J. Hoberman on American Myths; "Here, There & Otherwise," John Welchman on Elsewhere; "Undertone," Richard Gehr on Music; "Like Art," Glenn O'Brien on Advertising; "Books," Frederic Tuten on "The Magician's Wife"; "Beato in Lucknow," by Ben Lifson; "From Our Files."; "Ceminal Art," by Lucio Pozzi; "Crowding the Picture: Notes on American Activist Art Today," by Donald Kuspit; ".More."; "Something Borrowed, Something Bloom," by Andrew Solomon; "James Bishop: Remembering How to See," by Carter Ratcliff; "Boskovich and I," by Colin Gardner; ".More." ".Captions," by Ida Panicelli and Thomas McEvilley. Reviews by Glenn O'Brien, Donald Kuspit, John Howell, John Miller, Claudia Hart, Carlo McCormick, Christian Leigh, Jude Schwendenwien, Matthew A. Weinstein, Charles Hagen, Dennis Cooper, Patricia C. Phillips, Kirby A. Gookin, John Howell, Ronny Cohen, John Yau, Paula Marincola, Glenn Harper, Buzz Spector, Bill Berkson, Robert Dean, Richard Rhodes, Alessandra Mammì, Pier Luigi Tazzi, Daniel Soutif, Max Wechsler, Ingrid Rein, Anne Krauter, Jutta Koether, Doris von Drateln, Uli Bohnen, Adrian Searle, Brian Hatton, and Jean Fisher. Cover: Tim Rollins. Good. Dusting of covers with light edgewear and yellowing of covers and pages. Contents clean and unmarked. Due to large size and weight additional shipping charges will be required for international orders.
Publicado por Mouton 1966 Hague, 1966
Librería: Antiquariat Thomas & Reinhard, Recklinghausen, NRW, Alemania
EUR 12,00
Cantidad disponible: 1 disponibles
Añadir al carritoLeinen, 408 Seiten, dies ist ein regulär ausgesondertes Bibliotheksexemplar aus einer wissenschaftlichen Bibliothek, keine Markierungen/Anmerkungen, das Buch befindet sich in einem guten Zustand --- Linen, 408 pages, Lib. Ex., no marks, the book is in a good condition. Shipping to abroad insured with tracking number.