Idioma: Inglés
Publicado por Bloomsbury Business 02/b /02 F, 2023
ISBN 10: 1399401734 ISBN 13: 9781399401739
Librería: AwesomeBooks, Wallingford, Reino Unido
EUR 4,42
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Idioma: Inglés
Publicado por Independently published, 2018
ISBN 10: 173123385X ISBN 13: 9781731233851
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
EUR 4,29
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de America
EUR 13,08
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de America
EUR 13,08
Cantidad disponible: 2 disponibles
Añadir al carritoCondición: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Librería: Half Price Books Inc., Dallas, TX, Estados Unidos de America
EUR 10,36
Cantidad disponible: 1 disponibles
Añadir al carritopaperback. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Librería: HPB-Diamond, Dallas, TX, Estados Unidos de America
EUR 10,36
Cantidad disponible: 1 disponibles
Añadir al carritopaperback. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Idioma: Inglés
Publicado por Lonely Planet (edition 9), 2023
ISBN 10: 1788687892 ISBN 13: 9781788687898
Librería: BooksRun, Philadelphia, PA, Estados Unidos de America
EUR 15,06
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Very Good. 9. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
EUR 16,40
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
EUR 10,03
Cantidad disponible: 5 disponibles
Añadir al carritoPaperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Idioma: Inglés
Publicado por The Metropolitan Opera Guild/W.W. Norton & Company, 1997
ISBN 10: 0393040518 ISBN 13: 9780393040517
Librería: Strand Book Store, ABAA, New York, NY, Estados Unidos de America
EUR 8,93
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Good.
Idioma: Inglés
Publicado por Bloomsbury Business 02/b /02 F, 2023
ISBN 10: 1399401734 ISBN 13: 9781399401739
Librería: Bahamut Media, Reading, Reino Unido
EUR 11,89
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Librería: INDOO, Avenel, NJ, Estados Unidos de America
EUR 20,54
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 19,14
Cantidad disponible: 2 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 19,24
Cantidad disponible: 2 disponibles
Añadir al carritoCondición: New.
EUR 21,96
Cantidad disponible: 15 disponibles
Añadir al carritoPAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.
Idioma: Inglés
Publicado por Bloomsbury Publishing PLC, 2023
ISBN 10: 1399401734 ISBN 13: 9781399401739
Librería: PBShop.store US, Wood Dale, IL, Estados Unidos de America
EUR 22,59
Cantidad disponible: 15 disponibles
Añadir al carritoPAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.
Idioma: Inglés
Publicado por Bloomsbury Publishing PLC, GB, 2023
ISBN 10: 1399401734 ISBN 13: 9781399401739
Librería: Rarewaves USA, OSWEGO, IL, Estados Unidos de America
EUR 22,64
Cantidad disponible: 20 disponibles
Añadir al carritoPaperback. Condición: New. The essential guide to creating a successful organization by making things easier, better and more straightforward for your customers.Leadership Book of the Year 2023, as awarded by the Institute of LeadershipAcross all sectors, organizations' fixation with functionality has meant that the 'human' elements of the customer's experience have become neglected. Strict processes and automated procedures have created organizations full of people who aren't allowed to act in a 'human' way.As a result, and despite these new technologies, customers are no more satisfied than they were a decade ago (according to the Institute of Customer Service) and, according to Edelman, they now trust big organizations even less than they did in the past. In The Human Experience, John Sills draws upon extensive research and illustrative case studies to explain that the emotional experience is just as important as the functional one, and, if done right, will create a more efficient business. He also demonstrates that the customer experience is not just the responsibility of front-line employees, but shared across the company, from the CEO operating as the spokesperson of the business to the programmers developing a seamless and welcoming user interface.Whether you're a well-established incumbent or an early-stage start-up, on either end of your product or service is a human. Packed full of practical advice and engaging case studies, The Human Experience is the ultimate guide to creating a culture and an experience with humanity at its heart, helping to develop a customer base that will stay with an organization, and a company that will grow in an increasingly efficient way.
Librería: California Books, Miami, FL, Estados Unidos de America
EUR 24,12
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Idioma: Inglés
Publicado por Bloomsbury Publishing PLC, GB, 2023
ISBN 10: 1399401734 ISBN 13: 9781399401739
Librería: Rarewaves.com USA, London, LONDO, Reino Unido
EUR 24,34
Cantidad disponible: Más de 20 disponibles
Añadir al carritoPaperback. Condición: New. The essential guide to creating a successful organization by making things easier, better and more straightforward for your customers.Leadership Book of the Year 2023, as awarded by the Institute of LeadershipAcross all sectors, organizations' fixation with functionality has meant that the 'human' elements of the customer's experience have become neglected. Strict processes and automated procedures have created organizations full of people who aren't allowed to act in a 'human' way.As a result, and despite these new technologies, customers are no more satisfied than they were a decade ago (according to the Institute of Customer Service) and, according to Edelman, they now trust big organizations even less than they did in the past. In The Human Experience, John Sills draws upon extensive research and illustrative case studies to explain that the emotional experience is just as important as the functional one, and, if done right, will create a more efficient business. He also demonstrates that the customer experience is not just the responsibility of front-line employees, but shared across the company, from the CEO operating as the spokesperson of the business to the programmers developing a seamless and welcoming user interface.Whether you're a well-established incumbent or an early-stage start-up, on either end of your product or service is a human. Packed full of practical advice and engaging case studies, The Human Experience is the ultimate guide to creating a culture and an experience with humanity at its heart, helping to develop a customer base that will stay with an organization, and a company that will grow in an increasingly efficient way.
Librería: Orbiting Books, Hereford, Reino Unido
EUR 9,90
Cantidad disponible: 1 disponibles
Añadir al carritopaperback. Condición: Fine. Appears unread, may have minor superficial marking. Next day dispatch from the UK (Mon-Fri). Please contact us with any queries.
EUR 18,42
Cantidad disponible: 15 disponibles
Añadir al carritoPAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.
Idioma: Inglés
Publicado por Bloomsbury Publishing PLC, 2023
ISBN 10: 1399401734 ISBN 13: 9781399401739
Librería: PBShop.store UK, Fairford, GLOS, Reino Unido
EUR 21,07
Cantidad disponible: 15 disponibles
Añadir al carritoPAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.
Idioma: Inglés
Publicado por Bloomsbury Publishing PLC, London, 2023
ISBN 10: 1399401734 ISBN 13: 9781399401739
Librería: Grand Eagle Retail, Bensenville, IL, Estados Unidos de America
EUR 26,82
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: new. Paperback. The essential guide to creating a successful organization by making things easier, better and more straightforward for your customers.Leadership Book of the Year 2023, as awarded by the Institute of LeadershipAcross all sectors, organizations fixation with functionality has meant that the 'human' elements of the customers experience have become neglected. Strict processes and automated procedures have created organizations full of people who aren't allowed to act in a 'human' way.As a result, and despite these new technologies, customers are no more satisfied than they were a decade ago (according to the Institute of Customer Service) and, according to Edelman, they now trust big organizations even less than they did in the past. In The Human Experience, John Sills draws upon extensive research and illustrative case studies to explain that the emotional experience is just as important as the functional one, and, if done right, will create a more efficient business. He also demonstrates that the customer experience is not just the responsibility of front-line employees, but shared across the company, from the CEO operating as the spokesperson of the business to the programmers developing a seamless and welcoming user interface.Whether youre a well-established incumbent or an early-stage start-up, on either end of your product or service is a human. Packed full of practical advice and engaging case studies, The Human Experience is the ultimate guide to creating a culture and an experience with humanity at its heart, helping to develop a customer base that will stay with an organization, and a company that will grow in an increasingly efficient way. The essential guide to creating a successful organization by making things easier, better and more straightforward for your customers. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
EUR 28,42
Cantidad disponible: 8 disponibles
Añadir al carritoCondición: NEW.
EUR 21,36
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: New.
Librería: Brit Books, Milton Keynes, Reino Unido
EUR 10,66
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Used; Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality.
Idioma: Inglés
Publicado por Independently published, 2018
ISBN 10: 173123385X ISBN 13: 9781731233851
Librería: Revaluation Books, Exeter, Reino Unido
EUR 15,95
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Brand New. 216 pages. 9.00x6.00x0.54 inches. In Stock.
Librería: Majestic Books, Hounslow, Reino Unido
EUR 23,93
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: New.
EUR 20,58
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New. 2023. 9th Edition. paperback. . . . . .
Librería: Brook Bookstore On Demand, Napoli, NA, Italia
EUR 24,74
Cantidad disponible: 5 disponibles
Añadir al carritoCondición: new.