Sanders (Más de 110.000 resultados)

Paperback. Condición: Very Good. BCM1601. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Condición: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardback. Condición: Very Good. Develop standard-setting customer service Based on the best-selling book Fabled Service by Betsy Sanders This program will help you develop exceptional customer service that puts your organization above your competition. Inspiring Fabled Service helps you assess your needs and select activities to improve weak areas in your current customer service. Teach others vital customer service skills, such as how to: * Positively represent the organization * Satisfy customers so they will buy the product or service * Encourage customers to return * Understand what motivates people and initiates action * Solve problems immediately and effectively. and more Simply written, this program includes all necessary materials to create results-oriented, customized customer service training. A Trainer's Guide includes specific direction for administering the Customer Service Survey, which assesses individual strengths and weaknesses in three learning areas: understanding him or herself and others; planning for results; and product/service knowledge. The Guide also includes 12 prepared activities that correspond with the three learning areas. Using results from the survey, you choose activities that will help your group improve in its weaker areas. Each activity specifies goals, materials needed, time required, physical setting, and process (including questions to help you review what was learned and help people understand what can be applied to every day situations). You will need to order a Participant Workbook for each person involved in the training. The Workbook includes a copy of the survey and participant materials for each activity. Create great service that gets customers talking.…

Hardback. Condición: Good.

Paperback. Condición: Good. In The Journey to Sales Transformation: Twenty-Five Axioms for Becoming a Trusted Partner to your Customers (ISBN 1466388552), Bob Nicols Jr. guides readers through the challenges associated with transforming sales organizations from being qualified vendors to becoming trusted partners for their customers. Told through the fictional parables and the lessons learned by his characters, the story provides a set of 25 truths that help define the hot business topic of Sales Transformation and acts as a self-assessment for any organization trying to drive higher revenue and margins by becoming the best partner for their customers. When a struggling technology company fires its Chief Sales Officer (CSO), the Board of Directors decides a sales transformation is required. Two candidates emerge as finalists for the CSO position. Phillip Evan Hawthorne is an up-and-coming, aggressive Sales VP from another high-flying technology company. Phillip's self-assured style and ability to bring in fresh talent makes him an appealing candidate. His only rival, Ben Delaney, is a retired Chief Sales Officer with no technology experience but a track record of consistent performance. Ben also has a penchant for storytelling as a means of sharing the truth about selling and possesses one big secret that only Phillip could truly appreciate. Interviewing for the position on the same day, Ben and Phillip are forced to sit in the same waiting area where their dramatically different personalities collide. As an agitated Phillip paces the room, Ben shares a story that Phillip is certain has no relevance for him or any other sane businessperson with a healthy sense of urgency. What he will soon find is that this is just the first of many stories Ben will share, each with an important and timely lesson for Phillip or anyone seeking to transform sales performance and customer relationships. Phillip ultimately wins the CSO position, but finds his aggressive management style and approach of replacing underperforming people isn't addressing the company's fundamental sales issues. That's when Phillip accepts what he believes to be a chance invitation to a cookout where he has the opportunity to meet with Ben. Seeing the relevance in Ben's stories and desperate to transform his own sales organization and deliver the results his board expects, Phillip decides to meet with Ben more regularly. As the two men embark on a journey to transformation, Philip listens to Ben's stories about things like fish fries, African proverbs, talent show judges, Homebuilders and Little League coaches. Through multiple revelations, Phil begins to transition his sales organization from one that delivers sub par performance using a random approach, to a high performance team utilizing clearly defined, formal processes for selling and sales management. Meanwhile, he undergoes his own personal transformation, as he not only comes to terms with his own challenges as a leader, but also his emotionally painful past. Nicols says his company's clients were the driving force behind this, his first book. For more than twenty years they have looked to his company, AXIOM Sales Force Development, to help them transform their own sales teams. These same customers validated the fundamental principles shared in the book. The result is a compelling read that will help senior executives, sales leaders and even individual salespeople transform their customer relationships and sales performance.…

Paperback. Condición: Good. A personal account that examines the roles of identity and culture as they relate to race and sports.

Hardback. Condición: Good.

Paperback. Condición: Good. This story of God's love, told by trees, is simply written and illustrated with beautiful pictures. The absolute best gift a child can receive is the gift of eternal life. This gift can only be received by accepting the truth that every person is a sinner and Jesus died for the sins of the entire world. There is an immeasurable value in children coming to know about God, experiencing God, and the story of His Son at an early age. This story tells how sin came into the world, the impact sin has on the world, and the answer to our sin problem: Jesus.Preschoolers will enjoy the pictures and the individual Bible stories told from the viewpoint of trees. Beginner readers will find the stories fun and easy to read.…

Paperback. Condición: Good. It's time to finally unlock your creative potential.Are you stuck in your creative life?Do you need a little inspiration?Do you want to learn how to navigate doubt and fear, handle, figure out your priorities, and take back control of your time? If so, this book is for you You'll learn: How your attitude determines whether you're like a thermostat or thermometerWhy a monster lurks behind every blank pageThe most important quality for success (hint: it's not talent)The four questions you should ask when you're criticized.How to make failure your best friendWhy you must learn to say NO and take back control of your timeThe Artist's Suitcase is all about getting back to the basics of what it means to be an artist. If you're looking for a fun, practical guide with bite-sized chapters you can read on the go, you'll love The Artist's Suitcase. Prepare to reignite your creative life>.…

Condición: Acceptable. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Condición: Very Good. After hearing people fight over religions, whether God exists, the responsibilities of the church, and the purpose of man. After listening to so many different perspectives, I decided to express a few of my own and share what I believe, personal experiences as to how I feel, what I know, and how I see the truth about life. Who am I? Nobody in particular. Just another one of God's creations who wishes to reach the world with what I believe to be His message to us all. In short, there is only One Christ who came to Earth, hung, bled, and died on a cross to bridge the gap between God and Man that was destroyed because of our disobedience. If we unlearn things the world has taught us and discover what God is teaching us through His Son inside One Body; healing, and restoration exist for all humanity. I was born in a town called Ironton, Ohio. Ironton is a river city in a Tri-state region with two other states; Kentucky and West Virginia. Raised in a large family without a father in the home, I relied on my uncles to fill the void. After reaching the age of responsibility, I followed in their footsteps and joined the military, went to Vietnam, then became an Ohio State Trooper, and later relocated to the State of California. I am currently a die-hard Christian believer who has reaped the benefits of God's favor in my life. After surviving the death of my firstborn, and the loss of my first marriage, God has blessed me in my second marriage of 35 years with a beautiful family, my son from my first marriage, a beautiful daughter from my second marriage, a great son-in-law, and two amazing granddaughters.…

Paperback. Condición: Good. The role of Evangelical Christianity in American public life is controversial. The mythology of America as a Christian nation and the promissory note of secularism have proved inadequate to cope with the increasing pluralism, the resilience of spirituality, and the wariness toward formal religion that mark our post-secular age. Christianity and democracy have a complex history together, but is there a future where these two great traditions draw the best out of one another? What does that future look like in a heterogeneous society? Sanders argues that democracy is stronger when it allows all of its religious citizens to participate fully in the public sphere, and Christianity is richer when it demonstrates the wisdom of God from the ground up, rather than legislating it from the top down. In this reality, the Evangelical church must return to Christianity's prophetic roots and see itself as a community in exile, where participation in the political is important, but not ultimate--where the substantive work of the church happens after the election.…

Paperback. Condición: Good. Let go of everything that doesn't make your life awesome With three key principles and numerous practical tips, Discardia--a new holiday--helps you solve specific issues, carve away the nonsense of physical objects, habits, or emotional baggage, and uncover what brings you joy. Dinah Sanders, productivity and happiness coach, draws on many years of experience to provide a flexible, iterative method for cutting out distractions and focusing on more fulfilling activities. Join others around the world who use Discardia's inspirational--but not sappy--approach, and put your energy where it counts: toward living the less stressful life of your dreams.…

Paperback. Condición: Good.

Paperback. Condición: Good. From the bestselling authors of GOODBYE, JIMMY CHOO comes a hilarious novel about what happens when a man gets his leg over - and a woman gets revenge.

Paperback. Condición: Good. Megan Kimble was traveling a long way to find the next chapter in her life, one that would not include her brother, Matt. Losing him now was tragic, even more so since she had finally freed herself from the abuse and the shame of a bad marriage. She had spent years hiding things from Matt, so he wouldn't know about her horrible life. Keeping her secret world of bruises, cuts, and broken bones, much like the one she now sported with a large white cast. Dealing with her loss was hard, but, now she was thinking of taking over Matt's new business venture. This could be the fresh start she needed, a new town, a new place to forget the pain and maybe she could learn to trust again. Todd Jordan was a successful businessman, who had once lost it all, and now he had just lost his best friend and business partner. But, then she came into town broken and scared, and for the first time in a long time he was looking forward to his future. Breaking down Megan's barriers would take patience and strength, and he would need that strength to keep what he loves safe.…

Hardback. Condición: Fair. For the attainment of a successful life--including better health and relationships, relief from stress, career satisfaction, and financial security--Centering offers a unique system of meditation techniques to help you take charge of your destiny and realize your full potential. This simple but complete guide to psychic integration shows you how to increase your learning power and healing energy, discover new talents within yourself, develop an understanding of the language of dreams, and live at ease in a stressful world. The book includes self tests that enable you to accurately assess your current progress and future direction for personal development.…

Paperback. Condición: Fair. Under normal circumstances bohemian, skint Izzie would never have met Maddy, a Gucci-clad, Beemer-driving urbanite. But when they are dumped in the English countryside, fish out of water, with five young children between them, they discover a shared hatred of ghastly ladies' lunches and a longing for the mucky London streets and residents' parking permits they've left behind. Then a tragedy, and a chance discovery, leads Maddy and Izzie iinto a surprising new direction.…

Paperback. Condición: Good.

Paperback. Condición: Good. A sweet, leisurely exploration of the life of Les Arques (population 159), a hilltop village in a remote corner of France, untouched by the modern era.

Paperback. Condición: Good. Author Michael Sanders spent two years in the vineyards of southwest France with three families whose destinies are determined each year, every year, by the soil, the weather, and the quality of the grape, and shared with them the hopes of spring, the anguish of summer drought, and the mad rush of the fall harvest. In Families of the Vine, he offers a vivid, heartfelt portrait of these authentic winemakers in a fascinating, intensely human saga of strength, dedication, and savoir faire. Though their wines may differ, they all share a powerful, uncompromising passion for the timeless craft that defines them.…

Hardback. Condición: Good. Develop standard-setting customer service Based on the best-selling book Fabled Service by Betsy Sanders This program will help you develop exceptional customer service that puts your organization above your competition. Inspiring Fabled Service helps you assess your needs and select activities to improve weak areas in your current customer service. Teach others vital customer service skills, such as how to: * Positively represent the organization * Satisfy customers so they will buy the product or service * Encourage customers to return * Understand what motivates people and initiates action * Solve problems immediately and effectively. and more Simply written, this program includes all necessary materials to create results-oriented, customized customer service training. A Trainer's Guide includes specific direction for administering the Customer Service Survey, which assesses individual strengths and weaknesses in three learning areas: understanding him or herself and others; planning for results; and product/service knowledge. The Guide also includes 12 prepared activities that correspond with the three learning areas. Using results from the survey, you choose activities that will help your group improve in its weaker areas. Each activity specifies goals, materials needed, time required, physical setting, and process (including questions to help you review what was learned and help people understand what can be applied to every day situations). You will need to order a Participant Workbook for each person involved in the training. The Workbook includes a copy of the survey and participant materials for each activity. Create great service that gets customers talking.…

Paperback. Condición: Very Good. Let go of everything that doesn't make your life awesome With three key principles and numerous practical tips, Discardia--a new holiday--helps you solve specific issues, carve away the nonsense of physical objects, habits, or emotional baggage, and uncover what brings you joy. Dinah Sanders, productivity and happiness coach, draws on many years of experience to provide a flexible, iterative method for cutting out distractions and focusing on more fulfilling activities. Join others around the world who use Discardia's inspirational--but not sappy--approach, and put your energy where it counts: toward living the less stressful life of your dreams.…

Paperback. Condición: Very Good. Sanders, Dave (ilustrador).

Hardback. Condición: Very Good.

Paperback. Condición: Good. En este libro preciso y descarnado, Bernie Sanders, un político estadounidense de larga trayectoria progresista y senador independiente autodefinido como "socialista democrático," traza un diagnóstico de las calamidades sociales que afectan a Estados Unidos. Entre estas, Sanders delinea la creciente desigualdad de ingresos (el 1% más rico de los norteamericanos posee tanta riqueza como el 90% más pobre), la brutalidad policial, la inaccesibilidad a la educación superior, el racismo, los laberintos del sistema sanitario. Sanders deja enseñanzas para el resto del mundo: hay que transformar el sistema. …

Paperback. Condición: Very Good.

Paperback. Condición: Very Good.

Paperback. Condición: Good. Even though I do not have all the answers, I have learned many things that I would like to share with you. Just know that this book is not written to put any woman down. Absolutely not However, I need to ask you some questions. Have you ever dated a man for several years, ended the relationship, and then found out that man you were dating all those years got married to someone else less than six months later? How about the players? Have you dealt with them? What about going from relationship to relationship and experiencing the same thing over and over with the men you date? Say what you want, but if that was me, I would feel some kind of way. That does not mean that there was something wrong with you. Sometimes it has nothing to do with you. It could be that he's just not ready. On the other hand, isn't it easy to find fault with the man without even checking to see if it's something you are doing? Could he see that you are still damaged from your last relationship or could it possibly be that you are not financially stable yourself? You do know that a man doesn't want a broke woman either, right? Lol. You know I'm telling the truth. I wrote this book to help you and tell you the truth, and sometimes the truth hurts. But, I would never disrespect God's chosen vessels that are female. I was raised by a beautiful mother who is now in heaven. I believe she is looking down on me, waiting to see what I am doing with all the knowledge and wisdom she's invested in me. This is why I write to you, my friends. I have three beautiful chocolate sisters whom I love and greatly adore and want nothing but the best for them, and also for you. Give me a chance before you cut me off, tune me out, or unplug me. Just hear what I have to say. Let me open my heart, expose my feelings, give you a piece of my mind, and share with you what I believe are some of the issues that are holding women back from marrying the man of their dreams. After reading this book, you will learn: 1. How to detect if the man desires marriage or if he plans on enjoying the single life forever. 2. How to self examine yourself as a woman before you inspect a man. 3. How being damaged from your past relationship can have an effect on a man's decision to marry you. …

Paperback. Condición: Very Good. In The Journey to Sales Transformation: Twenty-Five Axioms for Becoming a Trusted Partner to your Customers (ISBN 1466388552), Bob Nicols Jr. guides readers through the challenges associated with transforming sales organizations from being qualified vendors to becoming trusted partners for their customers. Told through the fictional parables and the lessons learned by his characters, the story provides a set of 25 truths that help define the hot business topic of Sales Transformation and acts as a self-assessment for any organization trying to drive higher revenue and margins by becoming the best partner for their customers. When a struggling technology company fires its Chief Sales Officer (CSO), the Board of Directors decides a sales transformation is required. Two candidates emerge as finalists for the CSO position. Phillip Evan Hawthorne is an up-and-coming, aggressive Sales VP from another high-flying technology company. Phillip's self-assured style and ability to bring in fresh talent makes him an appealing candidate. His only rival, Ben Delaney, is a retired Chief Sales Officer with no technology experience but a track record of consistent performance. Ben also has a penchant for storytelling as a means of sharing the truth about selling and possesses one big secret that only Phillip could truly appreciate. Interviewing for the position on the same day, Ben and Phillip are forced to sit in the same waiting area where their dramatically different personalities collide. As an agitated Phillip paces the room, Ben shares a story that Phillip is certain has no relevance for him or any other sane businessperson with a healthy sense of urgency. What he will soon find is that this is just the first of many stories Ben will share, each with an important and timely lesson for Phillip or anyone seeking to transform sales performance and customer relationships. Phillip ultimately wins the CSO position, but finds his aggressive management style and approach of replacing underperforming people isn't addressing the company's fundamental sales issues. That's when Phillip accepts what he believes to be a chance invitation to a cookout where he has the opportunity to meet with Ben. Seeing the relevance in Ben's stories and desperate to transform his own sales organization and deliver the results his board expects, Phillip decides to meet with Ben more regularly. As the two men embark on a journey to transformation, Philip listens to Ben's stories about things like fish fries, African proverbs, talent show judges, Homebuilders and Little League coaches. Through multiple revelations, Phil begins to transition his sales organization from one that delivers sub par performance using a random approach, to a high performance team utilizing clearly defined, formal processes for selling and sales management. Meanwhile, he undergoes his own personal transformation, as he not only comes to terms with his own challenges as a leader, but also his emotionally painful past. Nicols says his company's clients were the driving force behind this, his first book. For more than twenty years they have looked to his company, AXIOM Sales Force Development, to help them transform their own sales teams. These same customers validated the fundamental principles shared in the book. The result is a compelling read that will help senior executives, sales leaders and even individual salespeople transform their customer relationships and sales performance.…