The Veterinary Receptionist: Essential Skills for Client Care

John R. Corsan

7 valoraciones de Goodreads

Idioma: inglés

Editorial: Elsevier Health Sciences, United Kingdom, London, 1999

0750642254 / 9780750642255

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Descripción del artículo del vendedor

As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. This new book is a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively, including: guidelines on drug dispensing, commonly asked questions, emergencies (e.g. poisoning, RTAs), and basic first aid. John Corsan runs Vetlink, a company specialising in continuing education courses for the veterinary profession. One of the courses he runs is 'Receptionist 2000'. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

N° de ref. del artículo GOR002258275

Título
The Veterinary Receptionist: Essential Skills for Client Care
Autor
John R. Corsan
Editorial
Elsevier Health Sciences, United Kingdom, London
Año de publicación
1999
Estado
Very Good
Encuadernación
Paperback
Idioma
inglés
ISBN 10
0750642254
ISBN 13
9780750642255
Peso del artículo
259 gramos
Dimensiones
156.0 x 234.0

WorldofBooks

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Vendedor de 5 estrellas

Vendedor de AbeBooks desde 16 de marzo de 2007

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ArtículoDe 7 a 12 días hábilesDe 5 a 9 días hábiles
Primer artículoEUR 6,52EUR 13,97
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