Veterinary Practice Management: A Practical Guide

"..this new book is a welcome addition to the resources available for aspiring and active practice managers. The layout is clear and logical, with good headings and a useful index. There is little to criticise in the book...for this is a publication for those seriously interested in improving their knowledge and performance in practice management, and it will not disappoint. I would urge all those involved in managing a veterinary practice to read this book, particularly anybody preparing for the VPMA's Certificate in Veteirnary Practice Management." Carol Clarke, Mill House Veterinary Group, King's Lynn, Veterinary Review, July 2003 a doubt this book is destined to become the practice manager's bible. It is extremely well structured and provides a good overview on every aspect of running a veterinary practice from human resources management and employment legislation to understanding the importance of business planning and financial accounting processes. Clearly, anyone entering the profession in a management capacity needs this insight to cope with the challenges that lie ahead! I was particularly impressed with the no-nonsense style in which every aspect of running the business was set out. As both Maggie and Georgina have between them considerable experience in running practices, their views are practical and workable and the factual information well-presented and anyone reading this book will learn something that will benefit their practice. Just to prove the point, whilst I have had this book to review, I have referred to it on several occasions 'just to check' something or other! It is, in summary, both a very practical and usable manual as well as an excellent reference book. Definately a must for everyone involved in veterinary practice and management." Susan Beesley, Veterinary Times, August 2003 now on, every practice interviewing a potential practice manager should ask, 'Have you read Shilcock and Stutchfield's Veterinary Practice Management?' A 'yes' is positive and a 'no' can be overcome by providing a copy for compulsory reading as part of induction training. The book is unashamedly directed at 'the practice manager', but it is equally important reading for all those who are thrust into, or aspire to be the business manager of, their practice. At the same time, it will also assist memebers of staff who are looking for promotion to 'head nurse' or 'head receptionist'. There is such a variety of subjects in the 23 chapters that it is quite possible to pick and match information on chosen subjects." Dixon Gunn, The Veterinary Record, January 2003 "When this book was first published in 2003, I recommended it to my undergraduate veterinary nursing and practice administration students as a valuable soure of information and practical guidance on all aspects of practice management. I continue to recommend it." Cathy Coates; Vet Times