Understanding Decision-making Processes in Airline Operations Control

Idioma: inglés

Editorial: Taylor and Francis Ltd, GB, 2016

1138247928 / 9781138247925

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Librería: Rarewaves.com UK, London, Reino UnidoRarewaves.com UK

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Descripción del artículo del vendedor

Previous studies conducted within the aviation industry have examined a multitude of crucial aspects such as policy, airline service quality, and revenue management. An extensive body of literature has also recognised the importance of decision-making in aviation, with the focus predominantly on pilots and air traffic controllers. Understanding Decision-Making Processes in Airline Operations Control focuses instead on an area largely overlooked: an airline's Operations Control Centre (OCC). This serves as the nerve centre of the airline and is responsible for decision-making with respect to operational control of an airline's daily schedules. The environment within an OCC is extremely intense and a key role of controllers is to make decisions that facilitate the airline's recovery from frequent, highly complex, and often multiple disruptions. As such, decision-making in this domain is critical to minimise the operational, commercial and financial impact resulting from disruptions. The book examines many aspects of individual decision-making in airline operations, and addresses the deficiencies found by presenting to the reader an examination of the relationships among situation awareness, information completeness, experience, expertise, decision considerations and decision alternatives in OCCs. The text utilises a multiple case study approach and proposes a number of relevant and important implications for OCC management. Practical outcomes highlight the need for enhancing training programs enabling existing controllers to readily identify and classify elements of situation awareness and decision considerations as a means of improving the decision-making process. They also draw attention to the need for airline OCCs to understand the extent to which industry experience and expertise of controllers is important in the selection of future staff.…

N° de ref. del artículo LU-9781138247925

Título
Understanding Decision-making Processes in Airline Operations Control
Autor
Peter J. Bruce
Editorial
Taylor and Francis Ltd, GB
Año de publicación
2016
Estado
New
Encuadernación
Paperback
Idioma
inglés
ISBN 10
1138247928
ISBN 13
9781138247925
Peso del artículo
294 gramos

Rarewaves.com UK

London, Reino Unido

Vendedor de 5 estrellas

Vendedor de IberLibro desde 11 de junio de 2025

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ArtículoDe 60 a 60 días hábilesDe 60 a 60 días hábiles
Primer artículoEUR 77,91EUR 119,85
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