The Trusted Leader: Building the Relationships that Make Government Work
Idioma: inglés
Editorial: CQ Press, 2011
- Tapa blanda
- Usado
Librería: Wonder Book, Frederick, MD, Estados Unidos de AmericaWonder Book
Vendedor de IberLibro desde 1 de noviembre de 1997
Condición: Usado - Como Nuevo
EUR 6,40
Cantidad disponible: 9 disponibles
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Like New condition. 2nd edition. A near perfect copy that may have very minor cosmetic defects.
N° de ref. del artículo I13A-03746
- Título
- The Trusted Leader: Building the Relationships that Make Government Work
- Editorial
- CQ Press
- Año de publicación
- 2011
- Estado
- As New
- Encuadernación
- Encuadernación de tapa blanda
- Idioma
- inglés
- ISBN 10
- 1608712761
- ISBN 13
- 9781608712762
Improving government on a macro level is only possible with public managers who herald change on a micro level. While many studies of government reform focus on new policies and programs, these public managers—building relationships built on trust—are the real drivers behind many successful reforms.
In this second edition, chapter authors once again draw on their real-world experience to demonstrate the importance of values-based leadership. With new research and lessons from the first two years of the Obama administration, chapters focus on the concrete ways in which leaders build effective relationships and trust, while also improving themselves, their organizations, and those they coach. Surveying agencies both horizontally and vertically, The Trusted Leader also addresses how public managers can collaborate with political appointees and the legislative branch, while still engaging with citizens to create quality customer experiences.
Two brand-new chapters focus on:
- “Effective Conversations”—the importance of one-on-one conversations to building trust, with a model for having such conversations.
- “The Diversity Opportunity”—the need to effectively lead across a diverse workforce and a diverse society to build trust in both realms.
With the addition of chapter headnotes, the editors provide necessary context, while the new “Resources for Further Learning” feature guides readers toward additional print and web resources.
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Acerca del autor
Terry Newell is currently director of his own firm, Leadership for a Responsible Society. He has also served as dean of faculty at the Federal Executive Institute in Charlottesville, Virginia. His publications have addressed such issues as values and ethics in leadership, organizational change, and diversity and its effects on organizations and leaders. Newell has also worked at the U.S. Department of Education, where we was director of training and managed innovative grant programs for teacher education and training as well as for educational reform.
Grant Reeher is associate professor and director of graduate studies in the political science department at Syracuse University’s Maxwell School of Citizenship and Public Affairs. He is also a Senior Research Associate at Maxwell’s Center for Policy Research, and on the adjunct faculty at the Federal Executive Institute. In addition, during 2004-2005 he was a Visiting Senior Research Fellow at George Washington University’s Institute for Politics, Democracy, & the Internet. He is the author or coauthor of, among other works, First Person Political: Legislative Life and the Meaning of Public Service;Narratives of Justice: Legislators’ Beliefs about Distributive Fairness; and Click on Democracy: The Internet′s Power to Change Political Apathy into Civic Action. He has also published numerous editorial essays in newspapers around the country, and frequently appears on television and radio news and public affairs programs.
Peter Ronayne is the dean of faculty at the Federal Executive Institute where he also directs the Leadership for a Democratic Society program and co-founded FEI’s Center for Global Leadership. He is the author of Never Again?: The United States and the Prevention and Punishment of Genocide since the Holocaust and co-authored the most recent update of Biography of an Ideal, a history of the U.S. civil service for the United States Office of Personnel Management. He is currently writing a biography of Secretary of State Madeleine Albright and is at work on a project that chronicles the history of Generation X.
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Wonder Book
Frederick, MD, Estados Unidos de America
Vendedor de IberLibro desde 1 de noviembre de 1997
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With 3 stores less than 1 hour outside the DC/Metropolitan area (1 in Gaithersburg, 1 in Frederick and 1 in Hagerstown, MD), we have the largest selection of books in the tri-state area. Wonder Book and Video has been in business since 1980 and online since 1997. We have over 1 Million books for sale on our website and another 1 Million books for sale in our 3 locations. Items on Abe are not necessarily in stock at our retail locations. Please do not call the stores to place orders for Abe Books sales. We have a very active online inventory and as such, we can receive multiple orders for the same item. We fill those orders on a first come first serve basis, but will refund promptly any items that are out of stock. Since 1980 it has always been about the books. ALL kinds of books from 95 cent children's paperbacks to five figure rare and collectibles. A merging of the old and new is where we started, and it is where we are today. Our retail stores have always been places where a reader can rush in looking for a title needed for a term paper that is due the next day, or where bibliophiles can get lost "in the stacks" for as long as they wish. In 2002 USAToday recognized us as "1 of 10 Great Old Bookstores", and we have been featured in numerous other newspaper and TV stories including Washington Post and CSpan. Members ABAA, ILAB.…
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