Sinopsis
Magnificent quips and practical tips to build a winning team! One person can achieve something special, but it takes a team to achieve something lasting. The measure of success is not just how many hands are working, but how well they are working together. Getting good people together lays a strong foundation. Getting good people to work together gives you strong results. Together, the high times get better. Together, the low times seem lesser”and hundreds more!
Acerca del autor
Ron Kaufman is author of the New York Times and USA Today bestseller, Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet. For more than two decades, Ron has helped companies on every continent build a culture of uplifting service that delivers real business results year after year. Making transformation his mission, Ron is one of the world's most sought-after educators, consultants, thought leaders, and customer service speakers in achieving superior service. Ron works with a successful clientele of government agencies and multinational corporations. He delivers powerful insights and global best practices enabling organizations to gain a sustainable advantage through service. Ron's methodology is easily customized to suit the unique needs of each organization, including all departments and team members from leadership to frontline. Ron is a columnist at Bloomberg BusinessWeek. He is the author of fifteen books on service, business, and inspiration. He has been featured in the Wall Street Journal, the New York Times, and USA Today.
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