How to Take Part in the Quality Revolution: A Management Guide -- Communications - SPC - Training - Action Teams - Customer Surveys - Quality Workshops

Descripción

"Within a relatively short space of time, hundreds of companies in the West have decided that a similar focus upon Quality is essential for their long-term survival and growth, and have embarked on an unprecedented drive to incorporate Quality into every aspect of the way they do business. In most cases, it has meant a radical change in the pattern of thinking of all levels of managers and workers." This book has 83 pages and is illustrated throughout. The text contains NO internal marks whatsoever. N° de ref. del artículo 048414

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