Sustainable Development Goal Advancement Through Digital Innovation in the Service Sector

Vipin Nadda I am currently serving as Senior Lecturer and Programme Manager (Tourism, hospitality, and Events) with University of Sunderland in London. A science graduate with MBA (Marketing), MTA (Tourism) and PhD (Tourism Management), I have more than twenty years of experience in academics and Industry. As an active researcher, I have authored and edited eight books, published more than thirty research articles, presented papers in various international conferences and published scores of book chapters. As an experienced academician, I have been Lecturing a variety of courses ranging from Sustainable tourism development, Service Marketing, International business environment to Service quality, International Tourism and Hospitality Management in the UK as well as overseas which echo my research interests as well. I am co-editor in chief for International Journal of Entrepreneurship, Management, Innovation and Development and have organised many international conferences

Dr. Pankaj Kumar Tyagi is a academician, researcher, and consultant, presently serving as Professor at Chandigarh University, Mohali, India. He holds a Master’s degree in Tourism and Management, an M.Phil. in Tourism, and a Doctorate (Ph.D.) in Tourism, reflecting a strong and sustained commitment to academic excellence in the field. With over 22 years of professional experience, Dr. Tyagi has made significant contributions across the domains of industry engagement, higher education, professional training, and consultancy. His areas of specialization include destination management, travel processes, sustainable and regenerative tourism, and emerging disruptive technologies. He has consistently focused on advancing innovative and responsible approaches to tourism development, aligned with global priorities in sustainability and digital transformation. Dr. Tyagi has an extensive record of scholarly publication. He has authored or edited 20 academic books and published more than 50 research papers in reputed international journals spanning the fields of tourism, management, technology, and sustainability. His work is recognized for its academic rigour, practical relevance, and interdisciplinary perspective. In addition to his academic writing, Dr. Tyagi serves as a reviewer for several esteemed international journals. Through this role, he actively contributes to maintaining and enhancing scholarly standards across his fields of expertise. His ongoing academic, research, and consultancy efforts continue to shape the discourse around sustainable tourism practices and the integration of advanced technologies in the tourism and hospitality sectors

Rubina Moniz Vieira is a Lecturer of Business and Tourism Management at St. Mary's University and has been lecturing at independent colleges and universities for several years. She has a degree in International Relations from Universidade de Lisboa and a PG Diploma in Written Journalism. Prior to starting a career as a lecturer, Rubina worked as journalist and has written numerous articles about the Tourism and Hospitality industry before completing an MA in Tourism Management at the University of Westminster. She has worked as an associate lecturer for the University of Sunderland and Anglia Ruskin University and completed a PhD on 'Tourism, Diaspora and Mobilities' at Edinburgh Napier University.

Priyanka Tyagi is a Tourism & Hospitality Skill Council (India) Certified Master Trainer & Assessor. She is also associated as Lead Assessor and Trainer with Management & Entrepreneurship and Professional Skill Council (India). She has earned Master of Tourism Administration degree from Hemwati Nandan Bahuguna Garhwal Central University, India, Master of Business Administration Degree from Maharishi Dayanand University, India and M.Phil from Madurai Kamaraj University, India. She has 14 years of experience in the industry, academics & skill-based vocational training. Ms Priyanka has published many research papers in international peer-reviewed journals and edited 4 books. She has expertise in product development, resources management, human resources practice and cultural tourism.