Supply Chain 5.0: The Next Generation Of Business Success Through Customer Centricity, Sustainability and Human Rights And Digitalization

"Supply Chain 5.0: The Next Generation of Business Success through Customer Centricity, Sustainability & Human Rights and Digitalization" unveils a transformative era in supply chain management, presenting a groundbreaking business model that integrates three pivotal elements: Customer Centricity, Sustainability & Human Rights, and the interplay of Advanced Digitalization. This insightful book guides businesses through the evolving landscape, showcasing how they can synchronize these elements to revolutionize their operations and unlock unparalleled value, ensuring future success. As consumer expectations shift and the world demands responsible practices, embracing the new generation of Supply Chain isn't just an option — it's the only way for organizations to thrive and shape a profitable and sustainable future.

Prateek Jain is a highly experienced consultant with over 25 years in the business world. He has a strong track record of success at companies such as GSK and Unilever, where he served as a brand builder, supply chain expert, and contract manufacturer. As one of the few Master Trainers for Lean Six Sigma at GSK, Prateek has delivered numerous business improvement projects and coached and certified numerous Master Black Belts and Black Belts in Lean Sigma.

 

In addition to his corporate experience, Prateek has also made significant contributions to the business community through his leadership roles. He served as the Chairman of the European Chamber of Commerce in Singapore for ASEAN in 2019, working to expand trade and commerce between European businesses and governmental organizations in Singapore. Prateek's inspirational speeches at various conferences and events have inspired professionals to adopt modern business practices. Some of these speeches were been given at institutions such as the Singapore Council for Safety and Health, the Singapore Badminton Association, and the National University of Singapore.

 

Prateek's expertise in brand creation and supply chain management has helped him achieve impressive results in his roles. As Commercial Head, he was responsible for expanding the reach of the Nutrition and H&W Business into 3X footprint in additional countries (12 to 34), launching 10+ consumer-centric innovations, and doubled the P&L in three years. His brand building and expansion strategies also enabled the company to gain market share in major markets for five straight quarters, solidifying the brand's position in the market.

 

Prateek has also made significant contributions to supply chain management, co-designing the Core Commercial Cycle which serves as the foundation for management reviews at multiple companies via S&OP, and developing methods such as "Flexible Repeat Schedules" to optimize production operations and reduce costs.

 

Prateek is experienced in guiding any company looking to improve its operations and reach next stage of growth. He brings a wealth of experience and knowledge in commercial and supply chain nuances and has a strong background in the pharmaceutical and FMCG industries.

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Dr Mabel C Chou is Associate Professor at the Department of Analytics and Operations at National University of Singapore (NUS) Business School and the Institute of Operations Research and Analytics (IORA) at NUS. She received the BSc degree in Mathematics from National Taiwan University, and MSc degree in Mathematics and PhD degree in Industrial Engineering and Management Sciences from Northwestern University, USA. She was awarded Department Outstanding Educator Award (NUS) in 2006, and Faculty Outstanding Educator Award (NUS) in 2012.

 

Professor Chou's research focuses on production scheduling and supply chain analysis. She has published papers in top journals such as Operations Research, Management Science, Production and Operations Management, Math Programming, IEEE Transactions on Automatic Control, IEEE Transactions on Automation Science and Engineering, European Journal of Operational Research, Flexible Services and Manufacturing Journal, etc. Her current research interest is in the application of optimization tools and business analytics for engineering, service, and supply chain management problems. She was Area Editor for Computers and Operations Research, Associate Editor for Flexible Services and Manufacturing Journal, and the Committee Chair for the Pritsker Doctoral Dissertation Award of the Institute of Industrial Engineers. She currently serves as Associate Editor for Operations Research, Senior Editor for Production and Operations Management, and Associate Editor for Pacific Journal of Optimization.

 

Professor Chou has also consulted for companies such as GSK, Caterpillar, P&G, SIA Engineering Company, National University Hospital, Tan Tock Seng Hospital, Lenovo, Supreme Components International, Ocean Network Express (ONE), Unilever, SATS, etc., and conducted courses for 3M, the Logistics Institute – Asia Pacific, and the Singapore Institute of Manufacturing Technology.