Supervision in the Hospitality Industry. Este artículo no está disponible.
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Idioma: inglés
Editorial: John Wiley & Sons Inc, 2011
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- Usado
Librería: One Planet Books, Columbia, MO, Estados Unidos de AmericaOne Planet Books
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Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
N° de ref. del artículo 001092511U
- Título
- Supervision in the Hospitality Industry
- Autor
- Walker, John R.
- Editorial
- John Wiley & Sons Inc
- Año de publicación
- 2011
- Estado
- Good
- Encuadernación
- hardcover
- Idioma
- inglés
- ISBN 10
- 1118071786
- ISBN 13
- 9781118071786
- Edición
- 7th Edition.
Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. The text is enhanced from previous issues with more industry examples and the addition of key word definitions. It offers several new chapters on topics such as supervisors as leaders; goal setting; supervisory communication; suggestions for improving communications and social media communications; drivers of diversity; multiculturalism; social media recruiting; hiring suggestions; evaluating on-the-job performance and performance improvement; behaviors of leaders; team building; teaching methods for training; causes of conflict in the workplace; critical thinking example and question on discipline; supervising employees; supervisors delegating; and common mistakes in delegating.
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Acerca del autor
John R. Walker, DBA, CHA, FMP, is a Fulbright Senior Specialists and the McKibbon Professor of Hotel and Restaurant Management in the School of Hotel and Restaurant Management at the University of South Florida, Sarasota-Manatee.
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