SUPERVISION: CONCEPTS & PRACTICES OF MANAGEMENT, 10e presents a study of traditional management principles, theories and practices along with skill-building applications that prepare students to one day work as supervisors. The new edition expands coverage of hot topics like crisis management, exporting of America?s jobs, protected class issues and ethics; and introduces new discussions of appreciative inquiry, quality issues in the marketplace, and improved communication. The new, highly-effective cases incorporate role-playing components to maximize in-class participation and retention.

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SUPERVISION: CONCEPTS & PRACTICES OF MANAGEMENT, 10e presents a study of traditional management principles, theories and practices along with skill-building applications that prepare students to understand the role and responsibilities of a supervisor. The new edition expands coverage of hot topics like crisis management, exporting of America's jobs, protected class issues and ethics; and introduces new discussions of appreciative inquiry, quality issues in the marketplace, and improved communication. The new, highly-effective cases incorporate role-playing components to maximize in-class participation and retention.

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