Superstar Customer Service: A 31-Day Plan to Improve Client Relations, Lock in New Customers, and Keep the Best Ones Coming Back for More. Este artículo no está disponible.
Idioma: inglés
Editorial: Career Press, 2013
- Tapa blanda
- Usado
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de AmericaThriftBooks-Atlanta
Vendedor de 5 estrellas
Vendedor de IberLibro desde 24 de marzo de 2009
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Tapa blanda
Condición: Usado - Bueno
EUR 6,70
Descripción del artículo del vendedor
May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
N° de ref. del artículo G1601632762I4N00
- Título
- Superstar Customer Service: A 31-Day Plan to Improve Client Relations, Lock in New Customers, and Keep the Best Ones Coming Back for More
- Autor
- Conlow, Rick; Watsabaugh, Doug
- Editorial
- Career Press
- Año de publicación
- 2013
- Estado
- Very Good
- Sobrecubierta
- No Jacket
- Encuadernación
- Paperback
- Idioma
- inglés
- ISBN 10
- 1601632762
- ISBN 13
- 9781601632760
- Peso del artículo
- 0,76 libras
Are you worried that your customers are trying to survive tough times by seeking better deals from your competitors?
Are you having an even tougher time finding new customers for your product or service?
Superstar Customer Service follows Superstar Leadership and Superstar Sales, three titles aimed straight at achieving the highest levels of performance in these three essential areas.
Customer service may be one of the most demanding and difficult jobs you'll ever have... but it has the potential to make you a Superstar!
Develop your skills, manage yourself, master your ability to address the relationship problems experienced by your company, and you can go anywhere you want to go! Job satisfaction, success, and personal accomplishment are all within your grasp!
This book is organized as a month-long journey of improvement and discovery. Each chapter is a daily lesson with a core concept, skill-development idea, and resources to support your practice and application of the lesson.
Superstar Customer Service will help you distinguish yourself as someone who can get things done. It may very well help you forge a new pathway in your career that is far beyond anything you previously imagined!
Are you having an even tougher time finding new customers for your product or service?
Superstar Customer Service follows Superstar Leadership and Superstar Sales, three titles aimed straight at achieving the highest levels of performance in these three essential areas.
Customer service may be one of the most demanding and difficult jobs you'll ever have... but it has the potential to make you a Superstar!
Develop your skills, manage yourself, master your ability to address the relationship problems experienced by your company, and you can go anywhere you want to go! Job satisfaction, success, and personal accomplishment are all within your grasp!
This book is organized as a month-long journey of improvement and discovery. Each chapter is a daily lesson with a core concept, skill-development idea, and resources to support your practice and application of the lesson.
Superstar Customer Service will help you distinguish yourself as someone who can get things done. It may very well help you forge a new pathway in your career that is far beyond anything you previously imagined!
“Sinopsis” puede pertenecer a otra edición de este título.
Acerca del autor
Rick Conlow is the CEO and cofounder of WCW Partners, a global management consulting and training firm. He has helped numerous companies like Target, Costco, Andersen Windows, and Canadian Linen reduce complaints, improve profits, and increase sales. Rick has been a general manager, vice president, training director, program director, and national sales trainer and consultant. He has authored 11 books, and regularly facilitates presentations to audiences of all sizes.
Doug Watsabaugh is the COO and cofounder of WCW Partners. His knowledge of experiential learning and skill at designing change processes and learning events have enabled him to significantly improve the lives of thousands of individuals and hundreds of organizations in various industries, including Coca Cola, Accenture, Hasbro, 3M, and General Mills. Doug is the author of seven books.
“Acerca de” puede pertenecer a otra edición de este título.
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