Staff Educator’s Guide to Clinical Orientation, Third Edition: Onboarding Solutions for Nurses

With all the changes in staffing in the past few years due to the pandemic, a high-quality onboarding process is even more important for retention and ensuring a new nurse’s success. In this fully revised third edition of the Staff Educator’s Guide to Clinical Orientation, authors Robin Jarvis, Amy J. Word-Allen, and Alvin Jeffery provide you with all the tools you need to successfully develop a nursing and healthcare workforce.Whether someone is new to leading orientation efforts or a seasoned nursing staff development specialist, this book will help readers:Understand the role of the preceptor in clinical orientation activitiesIncorporate regulatory and legal issuesUnderstand and use the ADDIE ModelAnalyze, design, and implement an orientation programEvaluate an individual’s competencyConduct surveys and focus groupsManage orientee errors and personality conflicts

Robin L. Jarvis, MS, SPHR, GTML, is an expert in adult learning with over 25 years of experience in healthcare, high technology, retail, and consulting companies. She has experience in leadership development, talent management, and organizational development, as well as serving as a Human Resources generalist and leading a talent-acquisition team. Her work has taken her from Texas to India, China, Singapore, Taiwan, the Netherlands, and England. In addition to a master of science in leadership, Jarvis has participated in over 500 hours of additional training in topics such as cross-cultural communication, accelerated learning, instructional design, leadership development, brain-based learning, neuro-linguistic programming, and meeting and workshop facilitation. She has designed and delivered workshops on topics including new employee orientation and onboarding, change management, employee engagement, career development, accelerated learning, learning styles, Myers-Briggs Type Indicator, StrengthsFinder, Extended DISC, The Leadership Challenge, presentation skills, meeting skills, behavioral-based interviewing, and many other topics. Jarvis has co-presented at several conferences on thetopic of orientation and onboarding.

Amy J. Word-Allen, BSN, RN, is currently employed with HCA Healthcare in the emergency department. She has two years of burn center experience with pediatric and adult patients. She worked in the pediatric critical-care unit at Monroe Carell Jr. Children's Hospital at Vanderbilt University, where she served as a clinical staff nurse, primary preceptor, unit board president, primary/secondary preceptor, charge nurse, interim assistant manager, and on the education committee. Word-Allen worked in onboarding roles, serving on the board interviewing pediatric nursing residents and experienced staff nurses, conducting peer interviews, and developing didactic classroom orientation content. She also developed guidelines for primary preceptors and presentations for educators to utilize during orientation for HCA Healthcare, Avalon Hospice, and TrustPoint Behavioral Health Hospital. Word-Allen has worked as adjunct faculty for Tennessee Tech University as the Pediatric Clinical Professor and in the pediatric ICUat the Children's Hospital at TriStar Centennial in Nashville, Tennessee, where she served as lead preceptor/mentor, developed the clinical orientation for the PICU with managers, and served as a charge nurse. She developed teaching materials and presented in the skills fair for the continuing education of all the pediatric nurses within the organization. Word-Allen built a mentoring program to pair orientees with coworkers to provide support during the first year of employment. During her time as a lead preceptor, she also served as one of four primary preceptors on the unit. She has facilitated multiple orientation experiences for staff nurses and has developed strategies to help preceptors teach and connect deeper to their orientees. Word-Allen has worked in multiple roles in the process of precepting and mentoring. She has spent over 3,250 hours facilitating orientation and developing learning materials and precepting staff during her 20 years in the nursing profession.

Alvin D. Jeffery, PhD, RN, CCRN, FNP-BC, is an Assistant Professor of Nursing and Biomedical Informatics at Vanderbilt University in Nashville, Tennessee, where he studies how informatics solutions can help with clinical decision-making. Before pursuing a full-time research career, Jeffery worked as the unit-based educator in a pediatric intensive care unit (ICU) at Cincinnati Children's Hospital Medical Center. During this time as an educator, Jeffery finished his master of science in nursing degree with a focus as a family nurse practitioner. He has been board-certified in both Nursing Professional Development (American Nurses Credentialing Center) and Pediatric Critical-Care Nursing (American Association of Critical-Care Nurses), and he has developed and instructed internal review courses for both of these certifications. Jeffery has facilitated several internal inservices/continuing education programs in various aspects of nursing professional and staff development and has served as a preceptor for several new educators in the pediatric ICU. He has collaborated with almost every department to help organize, design, and develop various staff development projects including, but not limited to, competency assessment tools, education record management databases, simulation implementation, and preceptor development. He is one of the authors of this book's earlier editions as well as the Staff Educator's Guide to ProfessionalDevelopment.