Soft Cover. In Very Good Condition. 359 Pages With An Index.books are NOT signed. We will state signed at the description section. we confirm they are signed via email or stated in the description box. - Specializing in academic, collectiblle and historically significant, providing the utmost quality and customer service satisfaction. For any questions feel free to email us.

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Detalles bibliogr�ficos

T�tulo

ServiceNow Cookbook: Acquire key capabilities for the ServiceNow platform

Editor

Packt Publishing

Fecha de publicaci�n

2017

Idioma

Ingl�s

ISBN 10

1785880527

ISBN 13

9781785880520

Encuadernaci�n

Soft cover

Estado

Very Good

Peso

5 onzas

Cat�logos de vendedores

Biography, EUROPEAN HISTORY

Acerca de

Sinopsis

Over 50 practical and immediately applicable recipes to help you manage services in your enterprise environment efficiently

Key Features

Solve problems and challenges encountered while implementing or using ServiceNow in your organization
Helps you build core administration, management, and maintenance skills to automate and orchestrate your IT environment
Comes with recipes to improve the way you design and create automated workflows

Book Description

ServiceNow is the ideal platform for you to create enterprise-level applications, giving borh requesters and fulfillers better visibility and access to a process. With this title we'll guide you through the world of ServiceNow, letting you take on the best the platform offers you with the least amount of hassle.

Starting with the core configuration and management tasks, this book will help you build data-driven apps and it will also explore development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, the book will guide you through creating various tasks from the workflow and show you how to make the most of the workflow utilities available in ServiceNow. Finally, the book will drive you through the auditing and diagnosing aspects of ServiceNow.

By the end of this book, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform.

What you will learn

Grasp the basics, such as entering and navigation, required to implement ServiceNow
Perform core configuration and management tasks
Use the ServiceNow plugins to manage development
Build and publish custom applications for service management
Design data-driven apps to connect with outside worlds by getting into Client and server scripting
Configure alerts and notifications and understand e-mail troubleshooting and watermarking
Build and configure reports to set up your dashboard as per the requirement
Create and configure workflow activities

Acerca del autor

Ashish Rudra Srivastava is an ITIL and ServiceNow Certified Professional who has assisted multiple global organizations in ITSM, CRM, BPM, and Infrastructure management implementations and solution delivery. He works as a ServiceNow consultant, developer, and trainer and has trained numerous industry professionals in ITSM tools such as ServiceNow, BMC Remedy, and JIRA in the administration, development, and implementation arenas. He is a strategic partner to clients in the insurance and banking domains.

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bmyguest books
ON, Canada

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