Service! Some People Just Don't Get It (Paperback)

Idioma: inglés

Editorial: Morgan James Publishing llc, 2006

1600370268 / 9781600370267

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Librería: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller

Vendedor de 5 estrellas

Vendedor de IberLibro desde 22 de junio de 2007

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Condición: Nuevo

EUR 23,58

Envío por EUR 33,09 
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Descripción del artículo del vendedor

Paperback. Finally, here is a customer service book with no fluff. The authors have extensive experience in owing and managing retail operations and franchises. They know the challenges and frustratioins of providing service on the front lines because they've been there and done it themselves. This book guides you through a simple six step formula called The Circle of Service. This is a system developed and applied in their family business for over fifty years. The principles covered can be applied by individuals as well as business organizations of any size. You'll enjoy the tips and techniques that have been developed from ""street smarts"" rather than a rehash of material from other text books. Furthermore, you will discover not only is this book a quick read but fun and entertaining as well. Finally, here is a customer service book with no fluff.The authors have extensive experience in owing and managing retail operations and franchises. They know the challenges and frustratioins of providing service on the front lines because they've been there and done it themselves.This book guides you through a simple six step formula called The Circle of Service. This is a system developed and applied in their family business for over fifty years. The principles covered can be applied by individuals as well as business organizations of any size. You'll enjoy the tips and techniques that have been developed from "street smarts" rather than a rehash of material from other text books. Furthermore, you will discover not only is this book a quick read but fun and entertaining as well. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.…

N° de ref. del artículo 9781600370267

Título
Service! Some People Just Don't Get It (Paperback)
Autor
Trapper Woods
Editorial
Morgan James Publishing llc
Año de publicación
2006
Estado
new
Encuadernación
Paperback
Idioma
inglés
ISBN 10
1600370268
ISBN 13
9781600370267

AussieBookSeller

Truganina, VIC, Australia

Vendedor de 5 estrellas

Vendedor de IberLibro desde 22 de junio de 2007

Tarifas de envío de Australia a Estados Unidos de America

ArtículoDe 25 a 45 días hábilesDe 8 a 14 días hábiles
Primer artículoEUR 33,09EUR 39,35
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Información empresarial del vendedor

The Nile Group Pty Ltd

42 Apex Drive
Truganina, VIC Australia 3029