Service Intelligence and Service Science: Evolutionary Technologies and Challenges (Premier Reference Source)

Please note that we have a variety of shipping methods available to us and we are happy to quote for various options. This may include heavier, or lighter and smaller books, for which different tariffs are available. In addition, we can quote for different service levels such as 'economy', tracked', and 'signed for'.

We quote for priority and standard shipping, based upon a book typically weighing 1 kg. For international orders this equates to Royal Mail Standard and Royal Mail Economy. The Economy option will typically take longer and is only advisable for lower priced items.

Please let us know at the time or ordering (or prior to ordering) if you have any specific wishes concerning shipping or require further clarification concerning these options.

When processing orders we will notify customers of any increases or decreases to rates based upon higher or lower weights, or other delivery methods.