Service Integration and Management (SIAM) Foundation

Idioma: inglés

Editorial: IT Governance Publishing, GB, 2026

1787786234 / 9781787786233

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Service integration and management (SIAM) is a management methodology for creating value in an ecosystem where multiple service providers contribute to end-to-end services. It has evolved as organizations moved from single-supplier outsourcing to multi-sourced, increasingly digital, cloud-enabled delivery, where objectives, contracts, data and targets can become misaligned. SIAM enables cross-functional, cross-process and cross-provider integration by establishing a service integrator capability that provides governance, management, integration, assurance and coordination at strategic, tactical and operational levels. It creates an ecosystem where all parties:Understand their role, responsibilities and contextAre empowered to deliver within clear boundariesAre accountable for the outcomes they enable This updated edition of SIAM Foundation provides a comprehensive introduction to SIAM and is the official guide for the EXIN SIAMT Foundation certification. This publication helps candidates prepare for the Foundation exam and introduces SIAM concepts, roadmap stages, structures, roles, practices and cultural considerations for successful adoption. It will appeal to: Anyone seeking an introduction to SIAM and the SIAMT Foundation certificationCustomer organizations and their staff managing multi-provider ecosystemsService integrators and their teams establishing end-to-end accountabilityInternal and external service providers wanting to work effectively in SIAMConsultants in service management supporting SIAM design and adoption "SIAM Foundation brings together the real-world experience of practitioners from across the SIAM community to provide a clear, practical introduction to managing services in a multi-provider ecosystem. It will help you focus on outcomes, deliver maximum value, and manage end-to-end services across complex supply networks, a necessity in today's digital, cloud-enabled environments. SIAM Foundation sets out the essential definitions, roles, structures and practices, and explores the common challenges you'll face when adopting SIAM, making it valuable for practitioners at every level as well as those studying for the globally recognised SIAM Foundation certification."Claire Agutter.

N° de ref. del artículo LU-9781787786233

Título
Service Integration and Management (SIAM) Foundation
Autor
Claire Agutter, Michelle Major-Goldsmith, Simon Dorst
Editorial
IT Governance Publishing, GB
Año de publicación
2026
Estado
New
Encuadernación
Paperback
Idioma
inglés
ISBN 10
1787786234
ISBN 13
9781787786233
Edición
3ª Edición

Rarewaves.com UK

London, Reino Unido

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Vendedor de AbeBooks desde 11 de junio de 2025

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