Selling to Anyone over the Phone. Este artículo no está disponible.Selling to Anyone over the Phone

A script may be a useful tool, but truly powerful phone selling only happens when the approach is tailored to each individual customer.

Selling to Anyone Over the Phone shows how to do it much better. This must-read resource for sales professionals will help them develop the exceptional phone skills they need to close more sales, more often!

This book is crucial reading for anyone who does any selling on the phone—from field reps who sell on the phone occasionally, to full-time telesales reps. Full of practical, time-efficient techniques for connecting with each customer generating leads that translate into real customers and closing more sales faster.

Renee P. Walkup is a sales and sales-management consultant with seventeen years of experience. She is a course facilitator at the American Management Association, a popular public speaker and the leader of SalesPEAK, a sales performance organisation.

Sandra McKee is a professional coach, a motivational speaker, and a professor at DeVry. She has written articles for Small Business Opportunities and is the author of three books.