The 1st edition of this guide sold over 15,000 copies since it's publication in 2004 and is now the pocket guide of choice for Six Sigma practitioners worldwide. This long awaited 2nd edition contains a range of new tools and techniques including Lean material and Improve tools. In addition, it has been updated for Minitab 15 (whilst still compatible with versions 13 and 14). Cutting through Six Sigma's strange terminology and consultancy speak, this guide delivers Six Sigma in a down to earth, logical and user friendly format.

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