Robotic Process Automation and Risk Mitigation: The Definitive Guide

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Acerca del autor: Dr. Mary C. Lacity is Curators' Distinguished Professor of Information Systems at the University of Missouri, St. Louis and Visiting Scholar at MIT Centre for Information Systems Research. She has held visiting positions at the London School of Economics, Washington University, and Oxford University. She has produced 25 books, most recently Service Automation, Robots and The Future of Work (2016) (with Leslie Willcocks). Dr. Lacity's publications have appeared in the Harvard Business Review, Sloan Management Review, IEEE Computer, MIS Quarterly, Communications of the ACM, and many other academic and practitioner outlets. Dr. Leslie P. Willcocks is Professor of Technology Work and Globalisation at the London School of Economics and Political Science. He has an international reputation for his work on global management, outsourcing, digital technologies and business, organizational change, and automation and the future of work. He has co-authored 54 books and 135 refereed papers in academic and practice journals such as the Harvard Business Review, MIT Sloan Management Review, MIS Quarterly, Journal of Management Studies and California Management Review.