This comprehensive guide to relationship-based practice in social work communicates the theory using illustrative case studies and offers a model for practice. Updated and expanded, it now includes increased coverage of anti-oppressive and diversity issues, service user perspectives and systemic approaches in social work.

The book explores the ranges of emotions that practitioners may encounter with service users, and covers working in both short-term and long-term professional relationships. It also outlines key skills, such as how to establish rapport, and explores systemic issues, such as building appropriate support systems for practice, management and leadership.

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Adrian Ward works is the Programme Director of the qualifying MA in Social Work at the Tavistock Centre, London. His background is in residential child care and he has written extensively about residential care, group care and therapeutic approaches to social work, and co-edited several books in this field; he was editor of the journal Therapeutic Communities from 1999 to 2005.

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