Reference: Greenwich English Dictionary

Important Notes:

• Quran Mushaf Colors: The color and design of Quran Mushafs may vary from the displayed image. You can specify your color preference in the order notes.
• Indian/Pakistani Books: These books may have slightly lower print quality or translation standards compared to other editions. However, they are generally more affordable.
• Returns Policy:
  • If you're unsatisfied with your purchase, please contact us via email to arrange a return.
  • Items must be returned in their original condition with all seals intact.
  • Include the reason for return, invoice number, and your contact information.
  • We recommend obtaining proof of postage.
    "Defective items will be replaced or refunded within 30 days of delivery."

Si es un consumidor, puede rescindir el contrato de acuerdo con lo siguiente. Por consumidor se entiende cualquier persona física que actúe con fines ajenos a su actividad comercial, empresarial, oficio o profesión.

Información sobre el derecho de desistimiento

Derecho legal de desistimiento

Tiene derecho a rescindir este contrato en un plazo de 14 días sin dar ningún motivo.

El periodo de desistimiento vencerá a los 14 días desde que usted, o un tercero que no sea el transportista e indicado por usted, adquiera la posesión física del último bien o del último lote o pieza.

Para ejercer el derecho de desistimiento, complete de forma electrónica y envíe una declaración clara en nuestro sitio web, desde "Mis compras" en "Mi cuenta". Le enviaremos sin demora un acuse de recibo de dicho desistimiento a través de un soporte duradero (por ejemplo, por correo electrónico).

Para cumplir con el plazo de desistimiento, basta con que envíe su comunicación relativa al ejercicio del derecho de desistimiento antes de que venza el periodo de desistimiento.

Efectos del desistimiento

Si rescinde este contrato, le reembolsaremos todos los pagos que hayamos recibido de usted, incluidos los gastos de envío (excepto los gastos adicionales que surjan si elige un tipo de envío que no sea el tipo de envío estándar más económico que ofrecemos).

Podemos hacer una deducción del reembolso por la pérdida de valor de cualquier bien suministrado, si la pérdida es el resultado de una manipulación innecesaria por su parte.

Efectuaremos el reembolso sin demoras indebidas y, a más tardar, 14 días después de que se nos informe de su decisión de rescindir este contrato.

Efectuaremos el reembolso utilizando el mismo medio de pago que utilizó para la transacción inicial, a menos que haya acordado expresamente lo contrario; en cualquier caso, no incurrirá en ningún cargo como resultado de dicho reembolso.

Podremos retener el reembolso hasta que hayamos recibido los bienes o hasta que nos haya presentado una prueba de que los ha devuelto, lo que ocurra primero.

Deberá devolver los bienes o entregarlos a Kitaabun, Leicester, England, United Kingdom, +44 1162769200, sin demoras indebidas y, en cualquier caso, en un plazo máximo de 14 días a partir del día en que nos comunique su desistimiento del presente contrato. El plazo se cumple si devuelve la mercancía antes de que venza el periodo de 14 días. Tendrá que asumir los gastos directos de devolución de los bienes. Usted solo es responsable de la disminución del valor de los bienes como resultado de una manipulación distinta a la necesaria para establecer la naturaleza, las características y el funcionamiento de los bienes.

Excepciones al derecho de desistimiento

El derecho de desistimiento no se aplica a lo siguiente:

1. La entrega de periódicos, diarios o revistas, con la excepción de los contratos de suscripción; y
2. El suministro de contenido digital que no se proporcione en un soporte tangible (por ejemplo, en un CD o DVD) si, al hacer el pedido, aceptó que podíamos empezar a entregarlo y que no podría desistir una vez iniciada la entrega.

This Policy explains when and why we collect your personal information such as your Name, Delivery & Email Address

We may change this Policy from time to time, so please check this page occasionally to ensure that you are happy with any changes When you use our website, you are agreeing to be bound by these terms and conditions. Please direct any questions regarding this Policy through one of the methods detailed above.

How & When We Collect Your Information
We Collect Your Information When you order through our website https://kitaabun.com/shopping3 by phone, email, post or personal visits to our offices. We hold your information securely using SSL encryption software which means that your personal information cannot be read by anyone who is not authorised to do so. We comply with all applicable data protection legislation, and we treat all your personal information as confidential. We are committed to protecting your privacy and developing technology that provides a safe online experience.

We may use your information to
Process orders.
Notify you of changes and updates.
Send you communications which you have asked for and that may be of interest to you.
Debit/Credit Card Information is not held by us
If you pay for your order using a credit or debit card, your card information is not held by us. It is collected by our third-party payment processors who specialise in the secure online capture and the processing of credit/debit card transactions.

BACS/Bank details
These are held securely within our banks processing application and are not accessible by us.

We hold the following Order Information for customers placing orders for goods or services.
Your Name, Date of order, Order Number, Method of order, Product/Service ordered, Delivery information for the order, Payment method, Contact telephone number(s), Contact email address(es), Email correspondence, Telephone order notes and Postal correspondence.

When we may need to disclose your personal information
We may pass minimum personal information to our third-party service providers, for the purposes of completing tasks and providing goods and services to you on our behalf (for example, a delivery company).
Or if we are required to do so by law.

If we transfer your information outside of the UK
We will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

Aged 18 or under?
If you are aged 18 or under‚ we require that you obtain your parent’s /guardian’s permission before you provide us with personal information. We take your continued use of this website as confirmation that permission has been sought and granted.

Use of ‘cookies’ on our websites
Our websites may employ cookies which helps us to improve our website.
You can switch off cookies by setting your browser preferences accordingly.

External Links on our websites
This privacy policy applies only to our website‚ we cannot be held responsible for the privacy policies and practices of other sites even if you access them using links from our website.
Similarly if you arrived at our websites by following a link on a third-party site, we cannot be responsible for the privacy policies and practices of those sites.

The Accuracy of Your Information
If you believe any of the information we hold is inaccurate or out of date, please contact us (contact details above) and we will make the necessary changes at the earliest.

Your Rights
You have the right to ask for a copy of the information we hold about you and also to have that data deleted (provided that both parties have fulfilled any outstanding contractual obligations that may have).

Our privacy policy has been updated to ensure compliance In line with the New General Data Protection Regulation (GDPR) which has come into effect from 25 May 2018.
Last Updated
25 November 2024