Recommendations on Service Design & Delivery Case Study

Idioma: inglés

Editorial: GRIN Verlag, 2014

3656748063 / 9783656748069

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Librería: AHA-BUCH GmbH, Einbeck, AlemaniaAHA-BUCH GmbH

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Druck auf Anfrage Neuware - Printed after ordering - Project Report from the year 2013 in the subject Business economics - Business Management, Corporate Governance, grade: C+, University of Bedfordshire, course: ORGANISING MODERN HEALTH CARE SERVICES, language: English, abstract: This report is written on the topic of care service design and its delivery pattern. The scope of this report is very broad as it has been focused on the Recommendation-1 outlined in the Mid Staffordshire NHS Foundation Inquiry report. This report based entirely on the Recommendations which I proposed to the Care Trust to follow on the timely manner as currently the Patients' Trust ranked higher in term of mortality rate and also categorised as poor in delivering standard services to all patients. As a Board Director of Trust I have analysed that Trust's patients are facing the significant problems (understanding the treatment options, getting brief explanations about their medications, not having access to the critical information and not receiving responsive and compassionate service from the Trust or Caregivers). And all of these issues are arising due to the failure of the trust in categorising the care service standards which has diverted their intention to other matters rather to focus on their patients' need first. In order to resolve the problem regarding to the care service design and its delivery pattern and also to improve the patients' satisfaction, I proposed the Trust to implement Patient-Centered Healthcare system. This system would allow the Trust to enhance the respect level for their patients' values and preferences which would also create awareness of quality of life issues among the care taking staff members. There are about seven factors (Leadership, Strategic Vision, Involvement of Patients, Supportive Work Environment, Systematic Measurement, Quality of Physical Environment and Supportive Technology) which would be contributed a lot to the success of Patient-Centered Healthcare System. The Trust must have to pursue certain strategies which would assist Trust in implementing Patient-Centered Healthcare System on authentic basis. These strategies are classified into two groups. The first one would strengthen the Trust capacity to accomplish Patient-Centered Care at the Organisational level. And the second group would meant to alter external reward in the Healthcare system which then guided the Trust to achieve the delivery of high standards care services to their patients. [.].…

N° de ref. del artículo 9783656748069

Título
Recommendations on Service Design & Delivery Case Study
Autor
Junaid Javaid
Editorial
GRIN Verlag
Año de publicación
2014
Estado
Neu
Encuadernación
Taschenbuch
Idioma
inglés
ISBN 10
3656748063
ISBN 13
9783656748069
Peso del artículo
45 gramos
Dimensiones
210x148x2 mm

AHA-BUCH GmbH

Einbeck, Alemania

Vendedor de 5 estrellas

Vendedor de IberLibro desde 14 de agosto de 2006

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Einbeck, Alemania 37574