Acknowledgments, ix, 
Introduction, xi, 
Secret 1: Your Thoughts Control Your Life, 1, 
Secret 2: It All Starts with Clarity, 9, 
Secret 3: Set Goals, 15, 
Secret 4: Live to Learn; Learn to Live, 27, 
Secret 5: See Obstacles as Opportunities, 36, 
Secret 6: Control Your Destiny with Desire, Determination, and Discipline, 46, 
Secret 7: Choose Distractions Wisely, 56, 
Secret 8: Stop the Excuses, 65, 
Secret 9: Stop Blaming Others, and Start, 72, 
Secret 10: Know What Success Means to You, 80,

CHAPTER 1

Secret 1 Your Thoughts Control Your Life

Change Your Mind. Change Your Life. There Is Power in Positive Thinking.

Remember the story of the train yard when the large engine would not pull a heavy load and a little engine stepped up and said, "I think I can." The engine completed the task and at the end was saying, "I thought I could, I thought I could."

— Watty Piper, The Little Engine That Could

If we think we can, we can. If we think we can't, we can't. It's simple, right? Even the little engine got the idea. But why is it so hard for us to believe it and live by it? Who told you that you can't? Why did he or she tell you that? Are you telling yourself that you can't? And why are you listening?

One of the biggest secrets to success is positive self-talk. At a young age we are programmed how to think and act and know what to do, wear, say, and eat. Society constructs cookie-cutter humans that fit into a status quo. Society has an "act this way or else" mentality. Keep up with the Joneses or else. Buy this car or else. Buy this house or else!

Stop! Ask yourself, "Or else what?" Why are you thinking this way and letting the media, society, or others tell you to think like this? Whether you realize it or not, society has already chosen your choices for you. Society dictates our preferences and likes, along with the can't haves, don't wants, don't do it, don't say it, and don't be it. All are programmed — with and without our knowledge — into our mind over and over again by celebrities, teachers, parents, pastors, bosses, strangers, classmates, and even well-meaning friends.

But we start to believe their thoughts, suggestions, recommendations, and opinions. Then we make them our own thoughts. Just look at family patterns and habits. This usually rings true. Now I'm not suggesting that you shouldn't listen to your parents or friends. I'm proposing that you think about what you are listening to. Change the way you think. Period.

Whether you think you can or not, you are right.

Henry Ford

We hold onto negative experiences, disappointments, and perceived failures. Why? It's easy to let those thoughts into your life. It's harder to see the positive in the negative. But to be successful, you need to see negative experiences, disappointments, and failures as a positive learning experience. You must find the success in the failure. You need to replace these negative feelings and thoughts with good, positive, confident self-talk and experiences.

If I think I can, I can. Say it to yourself. If I think I can, I can. Repeat it. If I think I can, I can. Now believe it. Why not focus on this one statement? Why not believe in yourself for a change? Why not go the extra mile? Nothing worth working for is ever easy. If you want to be successful, this will become your mantra and personal goal statement. Write it down. Say it while you're driving. Let it be the first thing you think when you wake up. Why not each day be thankful and grateful for being alive and healthy? Why not say, "I am great at what I do, who I am, where I've come from, and where I want to go?" The more you verbalize and believe in the positive things in life, the more you will notice and attract those things.

If you change the way you look at things, the things you look at change.

Wayne Dyer

Let's think about a typical day in your life. If you start the day in a state of positive expectation, doesn't the day go better for you? You are looking for the good and finding it. You are attracting the good to you.

If your job were working at a fish market, would you be able to find the positive in that? Think about it: smelly fish, cold and wet conditions, and a potentially hazardous environment. Most people would not like this as their daily job. Many would not find it enjoyable; however, there is a story about a fish market where each day the excitement and fun is such a high level that the workers create joy and happiness for their customers and themselves. It is one of the busiest fish markets in the United States and has been studied because of the positive work environment.

These workers chose to be positive, along with their approach to life. It increased their happiness and the success of the business. By expecting negative or bad experiences, you will attract the same. You will be looking for those things because you are proving yourself right or correct. Choose positive. Think positive. Speak positive. Be positive.

With everything that has happened to you, you can either feel sorry for yourself or treat what has happened as a gift. Everything is either an opportunity to grow or an obstacle to keep you from growing. You get to choose.

Dr. Wayne W. Dyer

When you choose to be positive and think this way, you will find yourself looking at your life differently. Have you ever spilled your coffee on the way to work and then thought to yourself, "It's going to be one of those days"? You have immediately set yourself up to start thinking negatively. You will begin unconsciously looking for things throughout your day that confirm this belief. Your mind essentially acts as a yes-man, telling you what you want to believe. The next thing you know, your whole day is ruined. But really it was ruined before it even started.

This negativity creeps around us on a day-to-day basis. Why? It's easy to think like this and keep finding things that confirm your beliefs. Looking at things differently requires work and practice. It necessitates you to look at an event or situation differently. Abraham Lincoln once said, "We can complain because rose bushes have thorns or rejoice because thorn bushes have roses."

Successful people think in a way that focuses on solutions to problems, situations, or current issues. An unsuccessful person focuses on the problem, talks about it, and then discusses the issue with anyone and everyone who will listen. He or she does not really want a solution because his or her problem is more important than looking for and finding a solution. This would limit the sympathy and attention he or she would receive as a result of the problem.

As humans, we need attention and the feeling that we belong. According to sociocultural psychologists, the need to belong is one of the most important determinants of behavior. When everyone around you is being negative, it's easy to join in. In fact, having things to complain about at work or home or on the news stimulates conversation for many people.

In order to be successful, you must stop the cycle of negative thinking conformity and think positively. Unfortunately unsuccessful people continue to draw more problems to themselves, and they are creating their life and their choices. Successful people want to find a solution because they know this is a positive, productive step. The resolution will free them up to move forward on the next step of the success ladder.

You are your own truest opponent. Choose to be the one in your group that sees the good in the situation. It will require you to question how things are done and how they can be done differently. But you want to be successful. And successful people ignore thoughts and words related to indifference, indecision, doubt, worry, complaining, and pessimism. By the end of this book, you will be able to eliminate these words from your thoughts and change how you think so you can become successful and use power words to describe yourself and your life.

A great exercise to learn how to think positively is to reflect upon each day, week, month, and year and focus on the good, positive, abundant things that you have enjoyed and want more of. Hold those thoughts and then focus on those things. This will let you look back and realize all the good, abundant, successful ideas and people who you have encountered that it will motivate you to continue the positive focus of the exercise. It is a form of mental journaling. However, leave out the negative things that have brought you down. Mentally "write" down only positive affirmative things, and you will start to find that more positive things will start to happen.

As you start on your new positive-thinking journey, begin by remembering this quote, "What I think about, I bring about." You should start to pay attention to what you are saying to yourself and others. If you are truly following this ideal, how you are thinking will begin to manifest itself in your everyday life. After trying and testing it, watch the change in your attitude and expectations of each new day. Observe what you create and manifest with all your newfound positivity.

Be careful. You might be smiling a lot, and people will wonder what you are up to. So go ahead. I challenge you to do this exercise. Prove to others and yourself that you are up to the challenge. (Looking at it as a challenge always worked for me. Dare me to do something or say I can't do something so I can prove that I can.) Start focusing on the positive affirmative self-talk, write or think about the positive events daily, and disregard the negative or find a solution quickly. You will find that you are receiving back what you focus on, and once you start to experience the happiness and successes each day, this will become your life and your expectation. The next step will be to receive that which you manifest through this new, positive self-talk and affirmative thoughts. Receiving all the good will be your new normal. You will look and find all the positive that is coming to you and through you for yourself and others.

Remember positive thoughts, words, and actions are not limited to just your self-talk, but they can be used to lift up others as well. One affirmative positive statement can make a person's day successful for him or her. It can change a person's outlook and even contribute to your own success. Once others know you care about them, along with their ideas and opinions, they will start on their own road to success. Be that person.

If you can dream it, then you can achieve it. You will get all you want in life if you help enough other people get what they want.

Zig Ziglar

Activity Sheet 1: What Does Success Mean to You?

The purpose of this exercise is to define success and determine how successful you think you are in different aspects of your life.

1. Define success.

2. For each of the following categories, determine where you fall on a scale of zero to ten of how successful you are. (Ten represents "extremely successful.")

3. For each of the categories, decide what it would take to make that category a ten. What positive affirmative thoughts, actions, ideas, items, emotions, and/or self-talk will you need to make positive changes in your life to make it more successful?

My definition of success:

Rating How can I make this category a ten?

Life
Family
Success
Career
Wealth
Happiness
Abundance
Prosperity

CHAPTER 2

Secret 2 It All Starts with Clarity

Know What You Want. Find Your Purpose, Passion, Power, and Peace.

I cannot understand why you should wish to leave this beautiful country and go back to the dry, gray place you call Kansas ... No matter how dreary and gray our homes are, we people of flesh and blood would rather live there than in any other country, be it ever so beautiful. There is no place like home.

— L. Frank Baum, The Wonderful Wizard of Oz

Clarity, clearness of vision, and the knowledge of what you want is quite a task, especially when you don't truly know what you want, who you are, or where you are going. We think we know what we want, but then we are challenged in some way, which leads us to change our mind, then change it again to go along with others or something we've heard or seen, and then change it again because we decide to disagree with something we've heard or seen. And this happens over and over again until we are no longer certain of who we are, what we want, or where we are going, and all along, success and happiness is right in front of you. This chapter will guide you to finding the clarity you need to realize your potential and achieve success.

To find clarity, you need to think about the four Ps: power, passion, purpose, and peace. Really think about what those words mean. Reflect on what you really want in terms of the four Ps. Are you sure you know what you want? Most people think they know what they want, but it is without definite certainty because of the vague ideas they have, general thoughts, and pressure from others of what they should be and should have and where they should go. You won't be successful by being vague and general in your thinking. That will only get you mixed results. You want to be successful all of the time, which requires you to change the way you think and be clearer in that thinking. When it comes to all aspects of our lives, we look to others to define who we are and what it means to be successful and happy.

However, to define success and happiness, you must look within. The definition is so individual and perfect for each of us because it lies within us. Clarity occurs once you can define success and happiness based on what you really want, where you truly want to go, and who you rightly want to be. You must listen and be honest with yourself. Only when you are truthful with yourself, you will find the clarity, answer, and real truth of pure success. Think about this quote from author Patricia O'Connor, "Whenever there is something wrong with your writing, there is something wrong with your thinking. Perhaps your writing is unclear because your thinking is unclear."

This idea holds true with actions, thoughts, and success. If you are clear in what you really want, it will happen. If you are dishonest with yourself or unsure with what you want, the mental journaling you do will also be unclear. How can you expect great things to happen when your thoughts aren't great? Be clear in your thinking. Be honest with yourself. Be affirmative in your thoughts. Know what is positive, and acknowledge what you want.

The reticular activating system is a part of your brain that routes information from your senses to the area of the brain responsible for awareness. As you become clearer in your thinking, you will notice that you are able to

• see things you did not observe before,

• hear and understand things you were not able to perceive before, and

• even do things that you were uncomfortable doing before.

It will be an inner knowing that will stimulate the subconscious part of your mind and will allow for the creation of clarity and clarity of creation. Your newfound sense of clarity will propel you to do things that have been holding you back. It will allow you to open yourself up to new experiences and conversations and allow you to take that step toward success.

Don't Be Stuck in the Battle of "Yes or No" or "Should I or Should I Not?"

According to Merriam-Webster, a fallacy is defined as a "wrong belief; a false or mistaken idea." Advertisements and the media use fallacies to appeal to emotions, which manipulates people's feelings in terms of pride, fear, anger, love, pity, and grief in order to get their attention away from some important issue. But people start to believe that what is being shown is what is needed. This makes it difficult to create clarity. We get so absorbed in day-to- day life that we drift from situation to situation without deciding or focusing on what we really want rather than what we are made to believe we want.

Without the clarity of who you want to be and what you want to do and have, we lose time and focus, which breeds mediocrity. Interestingly mediocrity will actually appear to you to be success, but remember who is defining that success. If you have the fancy car, shoes, house, and clothes and you are trying to figure out how you can be more successful, you are thinking about success incorrectly. Each new, fancy object makes us believe we need more of the same. We tell ourselves that success will come when

• we get married,

• our kids start or leave school,

• we complete our degrees,

• we save some money,

• we lose weight, or

• we obtain promotions, a bigger car, or a larger house.

You believe that these objects will bring you success, happiness, and joy. They are what you wanted all along, and you have reached the epitome of what you believe success is. We then pass this trait on to our family members, and there is never really any clarity because there is no pause. There is just doing and buying. How many people put their lives and families on hold to chase the proverbial success?

Quit waiting for success to happen. You must make it occur. And it starts with clarity and getting real about who you are and what you want. So do you know what you really want? Maybe you aren't sure anymore at this very moment. Perhaps you're confused or starting to reevaluate what you want. If so, you've taken the first step on your yellow brick road to clarity.

Activity Sheet 2: Know What You Want

For this activity, determine your goals for success in terms of power, purpose, passion, and peace. Think of at least two goals for each category. Be honest with what you want and where you want to be.

(Continues...)

Excerpted from Realize Your Potential by Kathleen Roche. Copyright © 2016 Kathleen Roche. Excerpted by permission of Balboa Press.
All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.

“Acerca de” puede pertenecer a otra edición de este título.

PBShop.store US

Wood Dale, IL, Estados Unidos de America

Vendedor de 5 estrellas

Vendedor de IberLibro desde 7 de abril de 2005

Tarifas de envío en Estados Unidos de America

Artículo	De 7 a 14 días hábiles	De 7 a 14 días hábiles
Primer artículo	EUR 0,00	EUR 0,00

Los plazos de entrega los establecen los vendedores y varían según el transportista y la ubicación. Los pedidos que pasan por la aduana pueden sufrir retrasos y los compradores son responsables de los aranceles o tarifas asociadas. Los vendedores pueden ponerse en contacto con usted en relación con cargos adicionales para cubrir cualquier aumento en los costes de envío de los artículos.

Métodos de pago

Descripción de la tienda

We first started out as “The Paperback Exchange,” a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become “PBShop.” This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first visit or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.…

Especialidad

Hardbacks, Paperbacks

Información empresarial del vendedor

Pbshop.co.uk Ltd

Unit 22 Horcott Industrial Estate, Horcott Road
Fairford, Reino Unido GL7 4BX

Contactar con el vendedorVer los artículos de este vendedorVer la página principal del vendedor

Condiciones de venta

Returns Policy
We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.

Returns requested beyond this time will not be authorised.

Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
Please note the cost to return any unwanted order to us is borne by the buyer.

Should your order arrive damaged, not as advertised or faulty, we must be advised of this within 14 days of delivery. Please contact us so we can find the best solution for you.

Our Customer Care Team can be contacted via emailing paperback-us@paperbackshop.co.uk, or by calling our UK Office on +441285 712 917. We are available 9:00am till 5:30pm GMT weekdays and 9:00am till 1:00pm GMT on Saturdays.

Derecho al desistimiento

Si es un consumidor, puede rescindir el contrato de acuerdo con lo siguiente. Por consumidor se entiende cualquier persona física que actúe con fines ajenos a su actividad comercial, empresarial, oficio o profesión.

Información sobre el derecho de desistimiento

Derecho legal de desistimiento

Tiene derecho a rescindir este contrato en un plazo de 14 días sin dar ningún motivo.

El periodo de desistimiento vencerá a los 14 días desde que usted, o un tercero que no sea el transportista e indicado por usted, adquiera la posesión física del último bien o del último lote o pieza.

Para ejercer el derecho de desistimiento, complete de forma electrónica y envíe una declaración clara en nuestro sitio web, desde "Mis compras" en "Mi cuenta". Le enviaremos sin demora un acuse de recibo de dicho desistimiento a través de un soporte duradero (por ejemplo, por correo electrónico).

Para cumplir con el plazo de desistimiento, basta con que envíe su comunicación relativa al ejercicio del derecho de desistimiento antes de que venza el periodo de desistimiento.

Efectos del desistimiento

Si rescinde este contrato, le reembolsaremos todos los pagos que hayamos recibido de usted, incluidos los gastos de envío (excepto los gastos adicionales que surjan si elige un tipo de envío que no sea el tipo de envío estándar más económico que ofrecemos).

Podemos hacer una deducción del reembolso por la pérdida de valor de cualquier bien suministrado, si la pérdida es el resultado de una manipulación innecesaria por su parte.

Efectuaremos el reembolso sin demoras indebidas y, a más tardar, 14 días después de que se nos informe de su decisión de rescindir este contrato.

Efectuaremos el reembolso utilizando el mismo medio de pago que utilizó para la transacción inicial, a menos que haya acordado expresamente lo contrario; en cualquier caso, no incurrirá en ningún cargo como resultado de dicho reembolso.

Podremos retener el reembolso hasta que hayamos recibido los bienes o hasta que nos haya presentado una prueba de que los ha devuelto, lo que ocurra primero.

Deberá devolver los bienes o entregarlos a PBShop.store US, Springfield Gardens, New York, U.S.A., +44 1285 712917, sin demoras indebidas y, en cualquier caso, en un plazo máximo de 14 días a partir del día en que nos comunique su desistimiento del presente contrato. El plazo se cumple si devuelve la mercancía antes de que venza el periodo de 14 días. Tendrá que asumir los gastos directos de devolución de los bienes. Usted solo es responsable de la disminución del valor de los bienes como resultado de una manipulación distinta a la necesaria para establecer la naturaleza, las características y el funcionamiento de los bienes.

Excepciones al derecho de desistimiento

El derecho de desistimiento no se aplica a lo siguiente:

La entrega de periódicos, diarios o revistas, con la excepción de los contratos de suscripción; y
El suministro de contenido digital que no se proporcione en un soporte tangible (por ejemplo, en un CD o DVD) si, al hacer el pedido, aceptó que podíamos empezar a entregarlo y que no podría desistir una vez iniciada la entrega.

Condiciones de envío

Books are shipped from our US or UK warehouses. Delivery estimates allow for delivery from either location.

Privacidad y seguridad

We are committed to protecting the privacy and security of personal data. This policy tells you how we will collect and use your personal data, and what you should expect in respect of the personal information about you that we have collected.

We are PBShop.co.uk Limited (registered in England & Wales with Company No: 9366362). Our registered office is at Swatton Barn, Badbury, Swindon, SN4 0EU, United Kingdom.

The person with responsibility for our data protection compliance is the Managing Director and they can be contacted via email at help@pbshop.store.

We are the data controller of the personal data that we keep and use, and we are therefore responsible for making sure that our systems, processes and people comply with the relevant data protection laws in respect of that personal data.

We will act in respect of personal data to comply with the six principles of the General Data Protection Regulation (“GDPR”), which are:

Lawfulness, fairness and transparency;
Purpose limitation;
Data minimisation;
Accuracy;
Storage limitation;
Integrity and confidentiality.
You have rights in respect of how your personal data can be processed; these include the right to request:

a copy of your personal data;
that inaccurate data is rectified; and
that your personal data is, in certain circumstances, erased or restricted.
You have the right to complain to the Information Commissioner, which you can do by contacting the Information Commissioner’s Office (ICO) directly. Full contact details, including a helpline number, can be found on the ICO website (www.ico.org.uk). This website also has useful information on your rights and our obligations. However, please raise any concerns or issues with us first so that we may deal with this as quickly as possible for you.

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA
We collect and process data for the following reasons:

personal data collected and created in relation to our selling books and other items; and
personal data relating to our people (which means those people working for our company, or providing services to us, or potentially working or providing services to us, including employees, consultants, temporary or casual workers and contractors).
All of our people are required to abide by our Privacy Policy when handling personal data, and are provided with appropriate data protection training. Any breach of data protection will be taken seriously, and may result in disciplinary action.

Selling books and other items
COLLECTION:
We will collect personal information which may include names, addresses and other information for our customers. This will be done for the management of the commercial relationship with our customers.

We may collect this personal data from you directly, and also from third parties, including publicly available third party sources. Additional personal data will be collected as it is created by or supplied to us in the course of anything we do for you.

USE:
We will use the personal data in the course of making sales and to comply with requirements that we are required to undertake.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

in performance of a contract (the agreement to sell books and other items); and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be far less common:

where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
DISCLOSURE:
We may share personal data with third parties as is necessary in the sale of books and other items, including to third party providers who deliver services to support the operation of our company.

In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.

RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. Normally, our retention period for personal data collected for this purpose is a minimum of 6 years after the end of the period that we are selling books and other items.

Our people
COLLECTION:
We will collect names, addresses, contact details, education and employment history, identity and other background checks (which may include appropriate criminal and financial checks and confirmation of the right to work in the UK), marital status and information on next of kin and dependents, financial information (such as bank details and NI numbers), date of birth, gender, a copy of your passport and driving licence, performance information and compensation history, recruitment information (including references), salary, benefits, pension and annual leave information, disciplinary and grievance information, photographs, information about your use of our information and communications systems and CCTV footage or other information obtained through electronic means.

We may collect and use special categories of personal data as required in the carrying out of obligations and exercising specific rights of us or the data subject in the field of employment. This may include information relating to matters such as health, racial origin, religious belief and offences or alleged offences.

Personal data may be collected from you during the selection process (for example via your application form and CV) and during your employment (including holiday forms, expense claims, performance reviews, any disciplinary or grievance processes), or from third parties, including referees, health service providers, background check providers.

USE:
Personal data of our people will be used for HR administration and management, both in respect of the selection of people to work for us (including suitability, eligibility and/or fitness to work), and those who do work for us, to include learning and development, disciplinary and security (of people, offices and data) requirements, providing and liaising with benefits providers, business management and planning (including accounting and auditing), paying you and dealing with tax and NI deductions, assessing and deciding on salary reviews and compensation, conducting performance reviews and managing performance, dealing with legal disputes involving you or others, preventing fraud, monitoring your use of our information and communications systems, ensuring compliance with our policies, and equal opportunities monitoring.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

In performance of a contract with you; and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be less common:

where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.

In respect of special categories of personal data, we may process this in the following circumstances:

in limited circumstances with your explicit written consent; and/or
where we need to carry out our legal obligations and in line with our policies; and/or
where it is needed in the public interest (such as for equal opportunities monitoring or in relation to our occupational pension scheme), and in line with our policies; and/or
where it is needed to assess your working capacity on health grounds, subject to appropriate confidentiality safeguards.
Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect your (or someone else’s) interests and you are not capable of giving your consent, or where you have already made the information public. We may also process such information about our people (or former people) in the course of our legitimate business activities with the appropriate safeguards.

The special categories of personal data may be used in the following ways:

in relation to leaves of absence, to comply with employment and other laws;
in relation to your physical or mental health, or disability status, to ensure your health and safety in the workplace and to assess your fitness to work, to monitor, manage and administer benefits and absences;
in relation to your race, national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting.
DISCLOSURE:
Personal data may be transferred to service providers who support the operation of our business (such as payroll service providers), to other third parties reasonably necessary in the conduct of our business (including insurers, professional advisors, regulators). These third parties may be acting as processor, or controller of personal data in their own right.

RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. We will normally keep personal data of applicants who we do not employ for six months after we receive it.

We will keep personal data of employees throughout your employment and normally for a minimum of six years after your employment ends.

Changes to your personal data
It is very important that the personal information that we hold about you is accurate and current. Please tell us if your personal information changes during your relationship with us.

Data Security
We have put in place measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those of our people and other third parties who have a business need to know. They will only process your personal data on our instructions and where they have agreed to treat the information confidentially and to keep it secure. We have put in place procedures to deal with any suspected data security breach and will notify you and the ICO of a suspected breach where we are legally required to do so.

Where we store your personal data
We principally store data, both electronically and on file, at our office.

Personal data may be transferred outside of the EEA by processors acting on our behalf. For transfers to countries not considered adequate by the EC, we will ensure that personal data is adequately protected, as required by the GDPR. This would include by use of the Standard Contractual Clauses adopted by the EC to protect personal data.

Your rights
Under certain circumstances, you have the right by law to request:

access to your personal data. This enables you to ask to receive a copy of the personal data that we hold about you and to check that we are lawfully processing it.
correction of the personal data that we hold about you.
erasure of your personal data.
object to processing of your personal data where we are relying on our legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
restriction of processing of your personal data.
transfer of your personal data to another party.
Links from our website
Our website may, from time to time, contain links to and from the websites of third parties that we permit to make such links. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We recommend that you check these policies before you submit any personal data to these websites.

CHANGES TO THIS PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on our website, so please ensure that you are viewing the correct version.

Please contact us if you have any questions, comments or requests regarding this Privacy Policy.

Last amended May 2021.

Realize Your Potential Ten Secrets to Success Revealed

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Realize Your Potential

Ten Secrets to Success Revealed

Balboa Press

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