Raving Fans: A Revolutionary Approach To Customer Service – A Practical Parable on Workplace Excellence. Este artículo no está disponible.
Idioma: inglés
Editorial: William Morrow, 1993
- Tapa dura
- Usado

Librería: Zoom Books East, Glendale Heights, IL, Estados Unidos de AmericaZoom Books East
Vendedor de IberLibro desde 1 de julio de 2024
Condición: Usado - Bueno
EUR 4,07
Descripción del artículo del vendedor
Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
N° de ref. del artículo ZEV.0688123163.VG
- Título
- Raving Fans: A Revolutionary Approach To Customer Service – A Practical Parable on Workplace Excellence
- Autor
- Ken Blanchard; Sheldon Bowles
- Editorial
- William Morrow
- Año de publicación
- 1993
- Estado
- very_good
- Encuadernación
- Encuadernación de tapa dura
- Idioma
- inglés
- ISBN 10
- 0688123163
- ISBN 13
- 9780688123161
“Sinopsis” puede pertenecer a otra edición de este título.
Acerca del autor
Ken Blanchard, PhD, is one of the most influential leadership experts in the world. He has co-authored 60 books, including Raving Fans and Gung Ho! (with Sheldon Bowles). His groundbreaking works have been translated into over 40 languages and their combined sales total more than 21 million copies. In 2005 he was inducted into Amazon's Hall of Fame as one of the top 25 bestselling authors of all time. The recipient of numerous leadership awards and honors, he is cofounder with his wife, Margie, of The Ken Blanchard Companies(R), a leading international training and consulting firm.
Sheldon Bowles lives in Winnipeg, Canada, and is president of Ode to Joy Limited, chairman of Precision Metalcraft Inc., and an associate of the Exchange Group. A noted speaker, author, and businessperson, he serves on several boards and is currently busy with new projects: a chain of full-service car washes and three forthcoming books, High Five!, Kingdomality, and Road to Riches, all coauthored with Ken Blanchard.
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