ROBOTIC PROCESS AND COGNITIVE AUTOMATION

DR MARY LACITY is Curators' Distinguished Professor of Information Systems and an International Business Fellow at the University of Missouri-St. Louis. She has held visiting positions at the London School of Economics, Washington University, and Oxford University. She has given keynote speeches and executive seminars world-wide and has served as an expert witness for the US Congress. Dr Lacity has published 25 books and over 200 articles which have appeared in the Harvard Business Review, Sloan Management Review, MIS Quarterly, MIS Quarterly Executive, IEEE Computer, Communications of the ACM, and other academic and practitioner articles. Email: mary.lacity@umsl.edu. DR LESLIE WILLCOCKS has an international reputation for his work on global management, outsourcing, digital business, information management, strategic IT and organizational change. He is Professor in Technology Work and Globalization at the Department of Management at London School of Economics and Political Science. Dr Willcocks also heads the LSE's Outsourcing Unit research centre. For the last 25 years he has been Editor-in-Chief of the Journal of Information Technology. He is co-author of 54 books and has published over 240 refereed papers in journals such as Harvard Business Review, Sloan Management Review, California Management Review, MIS Quarterly and MISQ Executive. Email: l.p.willcocks@lse.ac.uk.