Quality Is Personal: A Foundation For Total Quality Management
Harry V. Roberts; Bernard F. Sergesketter
ISBN 10: 0029266254 ISBN 13: 9780029266250
Editorial: Free Press, 1993
Usado
Paperback
Librería:
Your Online Bookstore, Houston, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
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Este artículo en concreto ya no está disponible.
Descripción
Descripción:
N° de ref. del artículo 0029266254-3-23263284
Sinopsis:
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.
Acerca del autor: Harry V. Roberts is the Sigmund E. Edelstone Professor of Statistics and Quality Management in the Graduate School of Business at the University of Chicago. He is the author or coauthor of more than 10 books and 60 articles on subjects related to statistics and Total Quality Management.
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Detalles bibliográficos
Título: Quality Is Personal: A Foundation For Total ...
Editorial: Free Press
Año de publicación: 1993
Encuadernación: Paperback
Condición: Good