Quality Management for Organizational Excellence : Introduction to Total Quality Management. Este artículo no está disponible.
Davis, Stanley, Goetsch, David L.
34 valoraciones de Goodreads
Idioma: inglés
Editorial: Pearson Education, Limited, 2009
- Tapa blanda
- Usado
Librería: Better World Books Ltd, Dunfermline, Reino UnidoBetter World Books Ltd
Vendedor de 5 estrellas
Vendedor de IberLibro desde 13 de octubre de 2008
No disponible
Tapa blanda
Condición: Usado - Aceptable
EUR 7,41
Descripción del artículo del vendedor
Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
N° de ref. del artículo 56253312-20
- Título
- Quality Management for Organizational Excellence : Introduction to Total Quality Management
- Autor
- Davis, Stanley, Goetsch, David L.
- Editorial
- Pearson Education, Limited
- Año de publicación
- 2009
- Estado
- Good
- Encuadernación
- Encuadernación de tapa blanda
- Idioma
- inglés
- ISBN 10
- 0138003548
- ISBN 13
- 9780138003548
- Edición
- International ed of 6th revised ed.
- Peso del artículo
- 2,875 libras
- Dimensiones
- N/A
This book features a straightforward, practical look at applying the theories and principles of total quality in the real world. Current and comprehensive, it covers every aspect of total quality -- including several that receive little or no attention in other total quality books ― helping professionals understand that in order to compete in the global arena, businesses must achieve consistent peak performance, continual improvement, and maximum competitiveness. The sixth edition has been updated to include coverage of Lean and Lean Six Sigma. Key topics covered include global competitiveness; strategic management; ethics and corporate social responsibility; partnering and strategic alliances; quality culture; customer satisfaction and retention; employee empowerment; leadership; teamwork; communication; education and training; overcoming negativity; the ISO 9000 quality management system; tools and techniques; and implementing total quality management.
“Sinopsis” puede pertenecer a otra edición de este título.
Reseña del editor
This book features a straightforward, practical look at applying the theories and principles of total quality in the real world. Current and comprehensive, it covers every aspect of total quality -- including several that receive little or no attention in other total quality books - helping professionals understand that in order to compete in the global arena, businesses must achieve consistent peak performance, continual improvement, and maximum competitiveness. The sixth edition has been updated to include coverage of Lean and Lean Six Sigma. Key topics covered include global competitiveness; strategic management; ethics and corporate social responsibility; partnering and strategic alliances; quality culture; customer satisfaction and retention; employee empowerment; leadership; teamwork; communication; education and training; overcoming negativity; the ISO 9000 quality management system; tools and techniques; and implementing total quality management.
“Acerca de” puede pertenecer a otra edición de este título.