How Can Public Outreach and Government Business be Enhanced? The Implementation of e-Government Services in the Domestic Tax Division, Ghana Revenue Authority, Ghana

Idioma: inglés

Editorial: GRIN Verlag Jun 2020, 2020

3346183823 / 9783346183828

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Librería: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, AlemaniaBuchWeltWeit Ludwig Meier e.K.

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This item is printed on demand - it takes 3-4 days longer - Neuware -Seminar paper from the year 2020 in the subject Organisation and administration - Public administration, University of Erfurt (Willy Brandt School of Public Policy), course: Implementation of E-Government, language: English, abstract: The main objective of the study was to underscore the importance of public participation or outreach in implementation of e-government services. Within the course of this study, specific attention is paid to Ghana.There is a compelling need for reforms within the public sector and this has continuously occupied government's policy frameworks all around the world because of the need to 'get things right' through better policy improvement and implementation. Since the beginning of the financial crisis in 2008, governments have been devising ways to use information and communication technology (ICT) to enhance the performance of the public sector. The use of e-government services have been seen as an enabler in automating a broad range of government functions.The study focused on the Domestic Tax Division of the Ghana Revenue Authority. The study relied on e-government theories, public policy theories, activities of the Ghana Revenue Authority in e-government service provision and the involvement of the public in their implementation. The study recognized that the Domestic Tax Division of the Ghana Revenue Authority, unlike other businesses, does not decide who they choose as their clients and are expected to serve everyone regardless of their background or where they are located. The study concludes that agencies implementing e-government services have to consider that, a significant part of society lacks information on the use of e-government services and therefore must be involved in the participation process of e-government services of tax administration to help achieve better outcome. 20 pp. Englisch.…

N° de ref. del artículo 9783346183828

Título
How Can Public Outreach and Government Business be Enhanced? The Implementation of e-Government Services in the Domestic Tax Division, Ghana Revenue Authority, Ghana
Autor
Stephen Tete Mantey
Editorial
GRIN Verlag Jun 2020
Año de publicación
2020
Estado
Neu
Encuadernación
Taschenbuch
Idioma
inglés
ISBN 10
3346183823
ISBN 13
9783346183828
Peso del artículo
45 gramos
Dimensiones
210x148x2 mm

BuchWeltWeit Ludwig Meier e.K.

Bergisch Gladbach, Alemania

Vendedor de 5 estrellas

Vendedor de IberLibro desde 11 de enero de 2012

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