Choosing the right people to carry out a project is essential to its success. When multiple projects are combined into a complex program, the human aspect becomes even more important. This book is the first to truly balance a complete account of the technical aspects of project and program management with a practical approach to understanding and developing the core competencies required to accomplish desired goals. On the technical side, this book is a complete introduction to predicting costs, setting schedules, and assessing risks. On the people side, it sheds new light on how to mold different personality types into a team, how to motivate the team's members, and how to produce extraordinary results. The author details the essential parts of the program management approach, describing the best way to define, organize, and schedule the work to be done, identifying risks and controlling costs during the whole process.

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Mitchell L. Springer currently serves as an executive director for Purdue University’s Polytechnic Institute located in West Lafayette, Indiana. He has over 35 years of theoretical and defense industry-based practical experience from four disciplines: software engineering, systems engineering, program management and human resources. Springer possesses a significant strength in pattern recognition, analyzing, and improving organizational systems. He is internationally recognized, has contributed to scholarship in more than 200 books, articles, presentations, editorials, and reviews on software development methodologies, management, organizational change, and program management. Springer sits on many university and community boards and advisory committees. He is the recipient of numerous awards and recognitions, most recently the Purdue University College of Technology Equity, Inclusion, and Advocacy Award. Springer is the president of the Indiana Council for Continuing Education as well as the past chair of the Continuing Professional Development Division of the American Society for Engineering Education. Springer received his Bachelor of Science in computer science from Purdue University, his MBA and doctorate in adult and community education with a cognate in executive development from Ball State University. He is certified as a Project Management Professional (PMP), Senior Professional in Human Resources (SPHR & SHRM-SCP), in Alternate Dispute Resolution (ADR), and in civil and domestic mediation. Springer is a State of Indiana Registered domestic mediator.

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