Practical Business Process Modeling and Analysis

Learn practical techniques from leading AI and business process experts to streamline operations, drive digital transformation, and accelerate your career growth

Free with your book: DRM-free PDF version + access to Packt's next-gen Reader*

Key Features

• Navigate common challenges in digital transformation to ensure seamless process adoption across teams
• Master BPMN, process modeling, and automation launch strategies to streamline workflows and boost efficiency
• Work with practical frameworks to align business processes with strategic long-term growth
• Purchase of the print or Kindle book includes a free PDF eBook

Book Description

Every business transformation begins with one question, “How can we do this better?” Whether it’s eliminating inefficiencies, optimizing business operations, or reimagining entire workflows with the help of AI, success depends on understanding and optimizing business processes. However, finding the right approach can be challenging with shifting market demands and evolving technologies.

In this book, three seasoned experts in BPM, automation, and AI-driven process optimization guide you through frameworks, techniques, and tools that drive digital transformation by helping you explore business process modelling, before and after process execution. You'll visualize complex workflows, establish scalable process architectures that drive digital transformation, and integrate automation for efficiency. With insights into BPMN, business value analysis, and field-tested consulting guidance, you'll see how process-led design and data-driven decisions can lead to smarter, more agile operations. Through real-world examples, you’ll grasp how leading organizations have optimized their processes and how you can apply the same principles in your digital change program.

By the end of this book, you’ll be able to identify, design, analyze, and transform business processes for measurable impact, as well as master the synergy of technology, process, and strategy to build systems that drive sustainable growth.

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What you will learn

• Explore the role of business process in digital transformation
• Build scalable process architectures for long-term efficiency and adaptability
• Find out how to avoid common pitfalls in digital transformation and automation programs
• Apply real-world strategies and frameworks to optimize operations effectively
• Discover methods and tools to enhance business process analysis and decision-making
• See how the BPMN can be extended for scenarios like process simulation and risk management
• Measure and maximize business value from process transformation efforts

Who this book is for

This book is ideal for business analysts, process improvement practitioners, project managers, consultants, operations managers, and IT leaders involved in process design, streamlining workflows, and integrating AI and automation. No prior experience with BPMN or automation is needed, though familiarity with business processes will be helpful.

Table of Contents

1. Winning at Digital Transformation with Process Modeling
2. Pillars of a Successful Digital Transformation
3. The Wheel of BPM Driving Your Competitive Advantage
4. Long-Term Trends and the Impact on Your Job
5. Business Process 101
6. Establishing Process Architecture
7. Process Modeling Notations
8. BPMN – What You Need to Know
9. Advanced BPMN
10. Measuring the Business Value of Process Transformation
11. A Few Final Thoughts

Jim Sinur is an independent thought leader in applying Digital Business Platforms (DBP), Customer Experience/Journeys (CJM), Business Process Management (BPM), Automation (RPA), Low-code, Advanced Data Management, and Decision Management at the edge applied to business outcomes. His research and areas of personal experience focus on automation and customer excellence, intelligent business processes, business modelling, business process management technologies, process collaboration for knowledge workers, process intelligence/optimization, data management, AI, IoT, and leveraging business applications in processes. Jim is also one of the authors of BPM: The Next Wave.

Zbigniew Misiak is a BPM consultant with over 15 years of experience. He is currently employed at BOC Group as a Senior Consultant and helps customers introduce BPM as a management method and ADONIS as a process management tool. He is also a member of several Object Management Group Task Forces and BPMN Model Interchange Working Group. Zbigniew is also a BPM trainer – both at BOC and on Udemy where his courses about process modelling with BPMN help thousands of students worldwide. He runs a blog called BPM Tips.

BJ Biernatowski is a digital transformation leader with expertise in AI-driven process optimization, intelligent automation, and global operations. He has led large-scale initiatives at Microsoft, Amazon, UnitedHealth Group, and Nordstrom, delivering measurable efficiency and impact. His skills include process modeling, AI-assisted decision-making, and the integration of emerging technologies. Passionate about fusing strategy with AI, BJ architects scalable systems that boost agility and long-term competitiveness. He co-authored this book to help practitioners apply next-gen process models and lead sustainable transformation.