"From the man whom BusinessWeek has called a ""founding father"" and the ""hands-on implementer"" of the Quality Movement comes a breakthrough approach to management and leadership. Just as Armand Feigenbaum's pioneering Total Quality Control changed the world's approach to quality and productivity, The Power of Management Capital will also transform the contemporary business landscape. The Power of Management Capital explains the new business model of ""management capital""--what it is and how the deployment of management assets sets pacesetter companies apart from the also-rans and business failures of the past decade. Armand Feigenbaum and his brother Donald, an executive vice president at General Systems, Inc., provide a definition of the distinct components of management capital--it is the physical assets, the culture, the approach to innovation, the intellectual capital, the human resources, etc.--and then show how the deployment of each of these assets is key to successful growth and profitability."

De la contraportada

"Val and Don Feigenbaum's no nonsense, engineering-based approach to quality has allowed us to make a threshold reduction in failure costs with resulting improvement in customer satisfaction and bottom-line results. I have no doubt that "The Power of Management Capital" will offer a similar road map to success for those who choose it."--Dick Davidson, Chairman, Union Pacific Corporation

"Val and Don Feigenbaum have spent a lifetime teaching us how to do things the right way and then pushing us to look for even more ways to improve upon success. This relentless quest for discipline and innovation is the subject of their latest effort, "The Power of Management Capital." Feigenbaum introduces us to the management profiles and business practices that deliver results even though we operate in a global environment where the rules can change almost daily."--Tim Solso, Chairman and CEO, Cummins Inc.

"Facing the enormous challenge of rescuing Tenneco, we had no technology or product "silver bullets" available--we turned to the Feigenbaum's Cost of Quality approach. Three years later, we had created $2 billion of cost savings--real margins without sacrificing the core businesses of our valuable people. We called it 'soft restructuring, ' but really it was our "silver bullet."--Dana G. Mead Chairman & CEO of Tenneco, Inc.

"Armand and Donald Feigenbaum have identified the challenges that managers will face in the 21st century. They propose the basic characteristics that successful companies will have. The book provides a crystal clear road map that will prove to be a fundamental tool for managers to be successful in this century."--Gabriel Bitran, MIT Sloan School of Management

"Whenmanagement capital is properly understood, structured, led throughout a company, and relentlessly emphasized, it is the key to accelerating and sustaining profitable business results."--"The Power of Management Capital"

Lean production ... Total Quality Management ... Meritocracy ... These are just a few of the management concepts and innovations that, upon their adoption, became some of the basic drivers of productivity and profitability growth in today's marketplace.

"The Power of Management Capital "is about each of them; it is also about the management innovations that don't yet exist. Because more than just the innovations themselves, this groundbreaking book is about the systematic management and leadership models that "pacesetter" companies are using today to consistently breed such innovations. It is about the next great wave of corporate dominance--innovation in business management and leadership--and the difficulties that await competitors who refuse to abandon the "It worked yesterday" mentality.

Armand Feigenbaum--the hands-on visionary widely regarded as the founding father of the global quality imperative--teams with his brother and fellow business executive Donald Feigenbaum to outline a rulebook for management and leadership innovation in the 21st century. Follow their simple yet profound logic to discover: Proven strategies for systematically--instead of intermittently--integrating management processes with information technologies Examples of how Japan constructed a world-class economic powerhouse, and lessons to be learned from its "correction" Ten worn-out management doctrines that are no longer helpful--and could prove harmful--in navigating today's economy

Rarely does one book have the intellect and authority to effectively change business and the way business is both approached and conducted. Over 50 years ago, one such book--"Total Quality Control"--gave its earliest readers an invaluable and stunningly prescient look at what businesses and their executives would need to succeed during the remainder of the 20th century. In "The Power of Management Capital," that book's world-renowned author now trains his vision on management and leadership in the 21st century. The insights he provides, and the changes he recommends, should prove even more valuable to a new generation of business decision-makers.

"Sobre este t�tulo" puede pertenecer a otra edici�n de este libro.

Descripci�n de la librer�a

SuperBookDeals.com is your top source for finding new books at the absolute lowest prices, guaranteed ! We offer big discounts - everyday - on millions of titles in virtually any category, from Architecture to Zoology -- and everything in between. Discover great deals and super-savings, on professional books, text book titles, the newest computer guides, or your favorite fiction authors. You'll find it all - at HUGE SAVINGS - at SuperBookDeals. Browse through our complete online product catalog today. Serving customers around the world for years, we help thousands find just the books they're looking for -- at incredibly low, bargain prices.

Ver la p�gina web de la librer�a

Informaci�n empresarial del vendedor

Expert Trading Limited
9220 Rumsey Road, Suite 101, Columbia, MD, 21045, U.S.A.

Condiciones de venta y env�o

Condiciones de venta

Company Name: GreatBookPrices
Legal Entity: Expert Trading, LLC
Address: 6310 Stevens Forest, suite 200, Columbia MD 21046
Email address: CustomerService@SuperBookDeals.com
Phone number: 410-964-0026
consumer complaints can be addressed to address above
Registration #: 52-1713923
Authorized representative: Danielle Hainsey

Derecho a cancelaci�n

Si eres un consumidor puedes cancelar el presente contrato de acuerdo con lo indicado a continuaci�n. Son consumidores las personas f�sicas que act�en con un prop�sito ajeno a su actividad comercial, empresarial, oficio o profesi�n.

Documento de informaci�n al consumidor y usuario sobre el desistimiento

Derecho de desistimiento:

Tienes derecho a desistir del presente contrato en un plazo de 14 d�as naturales sin necesidad de justificaci�n.

El plazo de desistimiento expirar� a los 14 d�as naturales del d�a en que t� o un tercero que hayas indicado, distinto del transportista, adquiera la posesi�n material del �ltimo bien, componente o pieza.

Para ejercer el derecho de desistimiento, deber�s notificarnos a GreatBookPrices, 6310 Stevens Forest Rd, Suite 200, 21046, Columbia, Maryland, U.S.A., 1 410-964-0026, de tu decisi�n de desistir del contrato a trav�s de una declaraci�n inequ�voca (por ejemplo, una carta enviada por correo postal, fax o correo electr�nico). Podr�s utilizar el modelo de formulario de desistimiento que figura a continuaci�n, aunque su uso no es obligatorio. Tienes asimismo la opci�n de cumplimentar y enviar electr�nicamente el modelo de formulario de desistimiento o cualquier otra declaraci�n inequ�voca a trav�s de nuestro sitio web a "Mis pedidos" en "Mi cuenta". Si recurres a esta opci�n, te comunicaremos sin demora en un soporte duradero (por ejemplo, por correo electr�nico) la recepci�n de dicho desistimiento.

Para cumplir el plazo de desistimiento, basta con que la comunicaci�n relativa al ejercicio por tu parte de este derecho sea enviada antes de que venza el plazo correspondiente.

Consecuencias del desistimiento:

En caso de desistimiento por tu parte, te devolveremos todos los pagos recibidos de ti, incluidos los gastos de entrega (con la excepci�n de los gastos adicionales resultantes de la elecci�n por tu parte de una modalidad de entrega diferente a la modalidad menos costosa de entrega ordinaria que ofrezcamos) sin ninguna demora indebida y, en todo caso, a m�s tardar 14 d�as naturales a partir de la fecha en la que se nos informes de tu decisi�n de desistir del presente contrato. Procederemos a efectuar dicho reembolso utilizando el mismo medio de pago empleado por ti para la transacci�n inicial, a no ser que hayas dispuesto expresamente lo contrario; en todo caso, no incurrir�s en ning�n gasto como consecuencia del reembolso.

Podremos retenerte el reembolso hasta haber recibido los bienes, o hasta que hayas presentado una prueba de la devoluci�n de los mismos, seg�n qu� condici�n se cumpla primero. Deber�s devolvernos o entregarnos directamente los bienes a GreatBookPrices, 902B Paramount Pkwy, Ref: [transaction or order number], 60510, Batavia, Illinois, U.S.A., 1 410-964-0026, sin ninguna demora indebida y, en cualquier caso, a m�s tardar en el plazo de 14 d�as naturales a partir de la fecha en que nos comuniques tu decisi�n de desistimiento del contrato. Se considerar� cumplido el plazo si efect�as la devoluci�n de los bienes antes de que haya concluido dicho plazo. Deber�s asumir el coste directo de devoluci�n de los bienes. Solo ser�s responsable de la disminuci�n de valor de los bienes resultante de una manipulaci�n distinta a la necesaria para establecer la naturaleza, las caracter�sticas y el funcionamiento de los bienes.

Excepciones al derecho de desistimiento:

La entrega de peri�dicos, publicaciones especializadas o revistas con la excepci�n de contratos de suscripci�n; y
La entrega de contenido digital (incluyendo apps, software digital e-books, MP3, etc.) que no hubiera sido entregado en un medio tangible (por ejemplo: CD o DVD), si al realizar tu pedido has aceptado que podemos proceder al env�o del producto y que no resulta posible su cancelaci�n una vez comienza la entrega.

Modelo de formulario de desistimiento

(S�lo debe cumplimentar y enviar el presente formulario si desea desistir del contrato)

A la atenci�n de: (GreatBookPrices, 6310 Stevens Forest Rd, Suite 200, 21046, Columbia, Maryland, U.S.A., 1 410-964-0026)

Por la presente le comunico/comunicamos* que desisto de mi/desistimos de nuestro* contrato de venta del siguiente bien/prestaci�n del siguiente servicio*

Pedido el/recibido el*:

Nombre del consumidor y usuario o de los consumidores y usuarios:

Domicilio del consumidor y usuario o de los consumidores y usuarios:

Firma del consumidor y usuario o de los consumidores y usuarios (solo si el presente formulario se presenta en papel):

Fecha:

* Eliminar en su caso

Condiciones de env�o

Our warehouses across the globe are fully operational without substantial delays. We are working hard and continue to overcome the daily challenges presented by COVID-19. We appreciate your understanding.

Internal processing of your order will take about 1-2 business days. Please allow an additional 4-14 business days for Media Mail delivery. We have multiple ship-from locations - MD,IL,NJ,UK,IN,NV,TN & GA

Tarifas de env�o en Estados Unidos de America

Tarifas de env�o en Estados Unidos de America
Cantidad del pedido	De 8 a 14 d�as h�biles	De 5 a 14 d�as h�biles
Primer art�culo	EUR 2.29	EUR 2.29

Los plazos de entrega los establecen los vendedores y var�an seg�n el transportista y la ubicaci�n. Los pedidos que pasan por la aduana pueden sufrir retrasos y los compradores son responsables de los aranceles o tarifas asociadas. Los vendedores pueden ponerse en contacto con usted en relaci�n con cargos adicionales para cubrir cualquier aumento en los costes de env�o de los art�culos.