Personality Style at Work: The Secret to Working with (Almost) Anyone
Idioma: inglés
Editorial: McGraw-Hill Education, 2012
- Tapa dura
- Usado

Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de AmericaThriftBooks-Atlanta
Vendedor de AbeBooks desde 24 de marzo de 2009
Condición: Usado - Aceptable
EUR 5,76
Cantidad disponible: 1 disponibles
Añadir al carritoDescripción del artículo del vendedor
Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
N° de ref. del artículo G0071791604I3N00
- Título
- Personality Style at Work: The Secret to Working with (Almost) Anyone
- Autor
- Ward, Kate
- Editorial
- McGraw-Hill Education
- Año de publicación
- 2012
- Estado
- Good
- Sobrecubierta
- No Jacket
- Encuadernación
- Hardcover
- Idioma
- inglés
- ISBN 10
- 0071791604
- ISBN 13
- 9780071791601
- Peso del artículo
- 1,21 libras
MAKE EVERY WORKPLACE INTERACTION POSITIVE AND PRODUCTIVE
Named a “Best Career Book 2012” by FINS Finance
“Personality Style at Work provides you with the insight and tools to understand your style and to adapt it to others’ preferences. Implement the concepts in this book to ensure that you will be a better communicator, team member, and leader.”
―ELAINE BIECH, author of The Business of Consulting and editor of The ASTD Leadership Handbook
“Kate has done a tremendous job using the Personality Style Model to help us each be the best we can be every day.”
―LOU RUSSELL, CEO/Learning Facilitator, Russell Martin & Associates, and author of IT Leadership Alchemy, The Accelerated Learning Fieldbook, Project Management for Trainers, and 10 Steps to Successful Project Management
“Personality Style at Work is a fresh and timely approach to the interplay of personality styles in the workplace. You may not need this book if you are a hermit, but it is a must-read for anyone working on a daily basis with other people!”
―SHARON BOWMAN, international trainer and author of Training from the Back of the Room
“Kate Ward presents a simple, useful model for looking at how personality style affects performance. A great fi nd for anyone interested in improving their everyday interactions.”
―GEOFF BELLMAN, consultant and author of Extraordinary Groups: How Ordinary Teams Achieve Amazing Results
About the Book:
The most important business skill isn’t a skill at all. It’s your personality. And only when you develop a keen understanding of your personality style―and the styles of the people you deal with―will you reach your full potential as a business professional.
Personality Style at Work reveals the proven personality style model used by HRDQ, a trusted developer of training materials―giving you one of today’s most valuable tools for leading others, contributing to teams, effectively communicating with coworkers, and making better decisions.
This groundbreaking guide helps you achieve positive results in virtually any workplace situation. Whether you’re a high-level manager, a salesperson, a customer service professional, or an entry-level employee, you’ll learn why others behave as they do in specifi c situations and how to use that knowledge to turn every interpersonal encounter into a win-win scenario.
The HRDQ model has been administered to more than one million people―and it has generated remarkable results. It is based on four principal personality styles:
- Direct: High assertiveness, low expressiveness
- Spirited: High assertiveness, high expressiveness
- Considerate: Low assertiveness, high expressiveness
- Systematic: Low assertiveness, low expressiveness
Which one describes you? Knowing the answer is the first step to achieving consistently positive and productive personal interactions―which is why Personality Style at Work includes an assessment that you can take to identify your style.
Armed with this valuable self-assessment, you can adapt your behavior to create more practical, harmonious working relationships. Personality Style at Work opens the door to a whole new way of interacting with others in a way that benefits you, your coworkers, your customers, and your entire organization.
“Sinopsis” puede pertenecer a otra edición de este título.
Acerca del autor
Kate Ward has more than 20 years of experience in training development. She has authored dozens of programs, first for CareerTrack and then for TreeLine Training as Senior Instructional Designer. Ward runs her own company, which offers innovative training solutions for today’s business needs. She lives in Louisville, CO, with her husband and two sons.
HRDQ is the creator and developer of the HRDQ Style Model. The company has been a trusted leader in the training and development field for more than 30 years. Its soft-skills learning resources are designed to initiate lasting change and improvement for individuals at all levels, from frontline employees to high-ranking executives.
“Acerca de” puede pertenecer a otra edición de este título.
ThriftBooks-Atlanta
AUSTELL, GA, Estados Unidos de America
Vendedor de AbeBooks desde 24 de marzo de 2009
Tarifas de envío en Estados Unidos de America
| Artículo | De 4 a 8 días hábiles | De 4 a 8 días hábiles |
|---|---|---|
| Primer artículo | EUR 0,00 | EUR 0,00 |
Métodos de pago
Descripción de la tienda
ThriftBooks is a fully independent seller of used books, having sold more than 160 million used and new books since we started in 2003. Each quality used book is sorted, graded, shelved and shipped by hand by our team of dedicated employees in our seven warehouses across the US. We have the best selection of books, in the right condition and format, at everyday low prices. We also have a dedicated, US-based Customer Service team, ranked in the top three by Newsweek for Best Customer Service in 2018 and 2019, so you can shop with confidence. We support and invest in our employees, appreciate and value our customers, and truly believe in the power of the written word to educate, energize, and engage readers of all ages and interests.…
Información empresarial del vendedor
Thrift Books Global, LLC
18300 Cascade Ave S, Ste 150
Seattle, WA Estados Unidos de America 98188
Condiciones de venta
We guarantee the condition of every book as it's described
on the Abebooks website. If you're dissatisfied with your
purchase (Incorrect Book/Not as Described/Damaged) or if the
order hasn't arrived, you're eligible for a refund within 30
days of the estimated delivery date. If you've changed your
mind about a book that you've ordered, please use the "Ask
bookseller a question link to contact us" and we'll respond
as soon as possible.
Derecho al desistimiento
Si es un consumidor, puede rescindir el contrato de acuerdo con lo siguiente. Por consumidor se entiende cualquier persona física que actúe con fines ajenos a su actividad comercial, empresarial, oficio o profesión.
Información sobre el derecho de desistimiento
Derecho legal de desistimiento
Tiene derecho a rescindir este contrato en un plazo de 14 días sin dar ningún motivo.
El periodo de desistimiento vencerá a los 14 días desde que usted, o un tercero que no sea el transportista e indicado por usted, adquiera la posesión física del último bien o del último lote o pieza.
Para ejercer el derecho de desistimiento, complete de forma electrónica y envíe una declaración clara en nuestro sitio web, desde "Mis compras" en "Mi cuenta". Le enviaremos sin demora un acuse de recibo de dicho desistimiento a través de un soporte duradero (por ejemplo, por correo electrónico).
Para cumplir con el plazo de desistimiento, basta con que envíe su comunicación relativa al ejercicio del derecho de desistimiento antes de que venza el periodo de desistimiento.
Efectos del desistimiento
Si rescinde este contrato, le reembolsaremos todos los pagos que hayamos recibido de usted, incluidos los gastos de envío (excepto los gastos adicionales que surjan si elige un tipo de envío que no sea el tipo de envío estándar más económico que ofrecemos).
Podemos hacer una deducción del reembolso por la pérdida de valor de cualquier bien suministrado, si la pérdida es el resultado de una manipulación innecesaria por su parte.
Efectuaremos el reembolso sin demoras indebidas y, a más tardar, 14 días después de que se nos informe de su decisión de rescindir este contrato.
Efectuaremos el reembolso utilizando el mismo medio de pago que utilizó para la transacción inicial, a menos que haya acordado expresamente lo contrario; en cualquier caso, no incurrirá en ningún cargo como resultado de dicho reembolso.
Podremos retener el reembolso hasta que hayamos recibido los bienes o hasta que nos haya presentado una prueba de que los ha devuelto, lo que ocurra primero.
Deberá devolver los bienes o entregarlos a ThriftBooks-Atlanta, Dallas, Texas, U.S.A., sin demoras indebidas y, en cualquier caso, en un plazo máximo de 14 días a partir del día en que nos comunique su desistimiento del presente contrato. El plazo se cumple si devuelve la mercancía antes de que venza el periodo de 14 días. Tendrá que asumir los gastos directos de devolución de los bienes. Usted solo es responsable de la disminución del valor de los bienes como resultado de una manipulación distinta a la necesaria para establecer la naturaleza, las características y el funcionamiento de los bienes.
Excepciones al derecho de desistimiento
El derecho de desistimiento no se aplica a lo siguiente:
- La entrega de periódicos, diarios o revistas, con la excepción de los contratos de suscripción; y
- El suministro de contenido digital que no se proporcione en un soporte tangible (por ejemplo, en un CD o DVD) si, al hacer el pedido, aceptó que podíamos empezar a entregarlo y que no podría desistir una vez iniciada la entrega.
Condiciones de envío
All domestic Standard and Expedited shipments are distributed from our warehouses by OSM, then handed off to the USPS for final delivery.
2-Day Shipping is delivered by FedEx, which does not deliver to PO boxes.
International shipments are tendered to the local postal service in the destination country for final delivery – we do not use courier services for international deliveries.