Performance Consulting : A Strategic Process to Improve, Measure, and Sustain Organizational Results
Robinson, Dana Gaines; Robinson, James C.; Phillips, Jack J; Phillips, Patricia Pulliam; Handshaw, Dick
ISBN 10: 1626562296 ISBN 13: 9781626562295
Editorial: Berrett-Koehler Publishers, 2015
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Descripción:
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Sinopsis:
NEW EDITION, REVISED AND UPDATED
In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented.
This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement.
This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.
Acerca del autor:
Dana Gaines Robinson is the founder and former president of Partners in Change, Inc.. Along with James C. Robinson she is the author of multiple books, including Strategic Business Partner.
James C. Robinson is the former chairman of Partners in Change, Inc.. Along with Dana Gaines Robinson he are the authors of multiple books, including Strategic Business Partner.
Jack J. Phillips is chairman of the ROI Institute. Along with Patricia Pulliam Phillips he is the author of numerous books, including Show Me the Money.
Patricia Pulliam Phillips is president and CEO of the ROI Institute. Along with Jack J. Phillips she is the author of numerous books, including Show Me the Money.
Dick Handshaw is chairman of Handshaw, Inc., and the author of Training That Delivers Results.
"Sobre este título" puede pertenecer a otra edición de este libro.
Detalles bibliográficos
Título: Performance Consulting : A Strategic Process...
Editorial: Berrett-Koehler Publishers
Año de publicación: 2015
Encuadernación: Encuadernación de tapa blanda
Condición: good
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Performance Consulting: A Strategic Process to Improve, Measure, and Sustain Organizational Results
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ISBN 10: 1626562296
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ISBN 13: 9781626562295
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