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HPB-Red, Dallas, TX, Estados Unidos de America
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Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! N° de ref. del artículo S_350079923
his book concerns HOW to listen to the customer and what to do with the data once you have it. Many companies collect data from customers, but don't know what to do with the data that they have. This book describes a process for not only collecting "Pain of the Customer" information, but how it can be used to drive profits. For "C" level executives, product managers, market research practitioners and anyone else who wants to make sure that becoming more "customer-centric" results in more revenue and profits for the company. This could include Human Resources professionals who want to understand how to listen to employees and translate that data into better products and services. Anyone who has a customer, internal or external, can benefit from this book.
Acerca del autor: Henry DeVries, MBA is a best-selling author and founder of the New Client Marketing Institute (www.newclientmarketing.com). His mission is to provide the latest knowledge to those who want to sell more products and services. DeVries is a sought-after speaker where he reveals in fun and humorous ways more than 1,000 pragmatic strategies to achieve marketing returns of 400% to 2,000%.Chris Stiehl is currently a consultant for companies like Palm, Cisco, LifeScan (Johnson & Johnson) and other "high tech" companies. Stiehl worked in product design, competitive intelligence and market research for Cadillac Motor Car Division of GM, including participating on their winning Malcolm Baldrige National Quality Award team. He also worked on product design and job design for Polaroid Corporation.
Título: Pain Killer Marketing: How to Turn Customer ...
Editorial: Wbusiness Books
Año de publicación: 2008
Encuadernación: hardcover
Ilustrador: Null
Condición: Good
Librería: HPB-Red, Dallas, TX, Estados Unidos de America
hardcover. Condición: Good. Null Ilustrador. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Nº de ref. del artículo: S_370004248
Cantidad disponible: 1 disponibles
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Condición: Good. Null Ilustrador. First Edition. Used book that is in clean, average condition without any missing pages. Nº de ref. del artículo: 1032993-6
Cantidad disponible: 1 disponibles
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
Hardcover. Condición: Very Good. No Jacket. Null Ilustrador. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.23. Nº de ref. del artículo: G0832950165I4N00
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Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
Hardcover. Condición: Very Good. No Jacket. Null Ilustrador. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.23. Nº de ref. del artículo: G0832950165I4N00
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Librería: OceanwaveBooks, Newbury Park, CA, Estados Unidos de America
Hardcover. Condición: New. Null Ilustrador. New Condition. Clean crisp tight copy, no marks or tears. Email Notification. Satisfaction Guaranteed. Nº de ref. del artículo: ppl1702269755
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