Provides an introduction to the role of operations management and its interface with all functional areas within organizations. This volume includes customer-driven strategies with a revised chapter on process management, such as materials on basic process types and how they relate to competitive priorities. The discussion on Total Quality Management includes coverage of continuous improvement, employee involvement, teamwork, benchmarking, quality function deployment and tools of TQM. virtual corporations, re-engineering, horizontal organizations, employee and team incentive plans, ethics and environmental concerns. A chapter on inventory management includes a supplement on inventory models with updated coverage of economic lot size model, one-period model and quantity-discount model. Solid binding. Please note the image in this listing is a stock photo and may not match the covers of the actual item.

N� de ref. del art�culo 123752395

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Detalles bibliogr�ficos

T�tulo: Operations Management
Editor: Prentice Hall
Fecha de publicaci�n: 1996
Encuadernaci�n: Hardcover
Estado: Very Good
Estado de la sobrecubierta: No Jacket
Tipo de libro: Book

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Library House Books and Art
24164 Front St., Grand Rapids, OH, 43522, U.S.A.

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