The New Knowledge Management: Complexity, Learning and Sustainable Innovation

"Mark McElroy is the new guru of Knowledge Management. His articulation of "second generation" concepts in knowledge management provides the most coherent framework I know of for understanding how information becomes knowledge in organizations. And his application of complexity theory to business organizations ranks with the most rigorous work available. Give this book the time and attention it deserves and it will change how you see your organization." - Thomas Petzinger Jr., CEO of LaunchCyte LLC; former "Front Lines" columnist, The Wall Street Journal; author of "The New Pioneers"


"A most insightful reading on the evolution of KM. "The New Knowledge Management" is about sustainable innovation, or life as a social process of continuous renewal. This very rich book also highlights the importance of organisational knowledge, as an important part of organisational sustainability. It is also leading up to social innovation capital as a longitude dimension for extended society innovation." - Leif Edvinsson, Global Knowledge Nomad, The world´s first Director of Intellectual Capital, Brain of the Year 1998, Creator of Universal Networking Intellectual Capital, The world´s first holder of Professorship of Intellectual Capital, University of Lund Sweden


""The New Knowledge Management" is a thoughtful and provocative exploration of the many aspects of knowledge in organizations. McElroy challenges some of the popular myths of knowledge management and weaves together a solid and comprehensive framework for knowledge management professionals." - Verna Allee, author of "The Knowledge Evolution"


"Even though the field of Knowledge Management is as old as the human intellect, there continue to be marvelous opportunities to define new and important innovations. The distinctions that Mark McElroy offers are just that. What he gives us here are valuable and enduring ideas that help to focus our thinking on what really matters, which is namely the creation of new knowledge of value to the future designs and decisions of the organization. This book is a fine compilation of clear and insightful writings that frame the evolution of contemporary knowledge management, and point us towards the future." - Langdon Morris, Partner of Innovation Labs and Co-author, "Fourth Generation R&D: Managing Knowledge, Technology, and Innovation"